| Author |
Message |
Joe Ruotolo (Gtb24733)
New member
Username: Gtb24733
Post Number: 6
Registered: 7-2003
| | Posted on Monday, September 15, 2003 - 6:26 pm: | |
I also purchased a radiator fan switch for my 308 from Ferrai Parts Exchange, supposedly new. I am in the military, and it took me several months to getting around to doing the job properly, and I found, upon installing the new switch, that it didn't work. It opened/closed intermittently, and when the coolant was warm enough for the switch to be totally closed, I measured a phenomenal amount of impedance, resulting in not enough current through the relays to turn the fans on. (I also checked it on the kitchen stove in water, heating and cooling the water between 160 degrees and 220 degrees, and using an ohm-meter to check at what temp the switch actually opened, or if it opened at all.) Ferrari Parts Exchange was unwilling to replace my bad switch or refund me. I realize I was out of the "thirty day window" for electrical parts returns, but I AM an electrical engineer. The switch either works or it doesn't. It wasn't going to "burn up" by sitting in the box it was shipped in. I'm somewhat miffed that they wouldn't put their "thirty-day window" rule aside for this particular item. It's not like a fuse, or some other electrical component that I could've trashed by pushing too much current through it by mistake. There're only two wires going to it... one for +12V, and one to ground. I understand your frustrations, with the way they handle backing up what they sell. Ferrari Parts Exchange is not where I'll go in the future. |
Brian Keegan (4redude)
Junior Member
Username: 4redude
Post Number: 148
Registered: 7-2002
| | Posted on Monday, September 15, 2003 - 5:40 pm: | |
I work at Ferrari Parts Exchange and that is not one of our e-mail addresses. BTW, we are in the Bay area of CA. I'm sorry to hear of your troubles Dave. I do not recognize the names you mentioned either.
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michaelthuber (Mikehuber)
Junior Member
Username: Mikehuber
Post Number: 101
Registered: 3-2003
| | Posted on Friday, September 12, 2003 - 9:07 pm: | |
Dave,
Sorry to hear about your dissapointment. I can tell you that everything I have ordered for my Mondial Cab from the sponsors of this site have been fine. I haven't had any complaints and I have found several times that they had an updated or better part than I asked for.
Mike |
Rob Lay (Rob328gts)
Board Administrator
Username: Rob328gts
Post Number: 6273
Registered: 12-2000
| | Posted on Friday, September 12, 2003 - 4:49 pm: | |
Did you contact those guys, it should be insured or they should stand behind their products. I'm sure they do.
Check any of the FerrariChat.com sponsors. There's 4-5 that sell parts and if there's a complaint, it's taken care of and always a good explanation. |
Dave Bartlett (Joshuableu)
New member
Username: Joshuableu
Post Number: 10
Registered: 7-2003
| | Posted on Friday, September 12, 2003 - 4:41 pm: | |
I found an ad for a NEW 355 Challenge Grill at Ferrari Parts Exchange from "[email protected]", partners Greg King and Joe Avino selling F-car parts out of Florida. Took a month to get it. Arrives with paint chipped and a dime size rust spot. What guys can you rust to buy parts online? |
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