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robert biscan (Tn_ferrari_bob)
New member
Username: Tn_ferrari_bob

Post Number: 9
Registered: 1-2003
Posted on Saturday, April 19, 2003 - 9:30 am:   

I think your uncle should get a loaner ferrari from the dealer and possibly the dealer's own ferrari to drive. If this was a ford you would have the car back in a week. I think they are getting aay without liability for their lack of pre delivery inspection. I think a refund until the car can at least be delivered to work properly a few months anyway.
Rob Lay (Rob328gts)
Board Administrator
Username: Rob328gts

Post Number: 4366
Registered: 12-2000
Posted on Saturday, April 12, 2003 - 1:25 pm:   

LOL, now we know why our Ferraris are so expensive and Ferrari is so cranky about warranties... there's several drivers out there like G.Peters.

You know though, I really give you credit for driving your car hard. Imagine how Enzo use to drive his cars around Italy. You've seen the little Fiats zipping around, imagine Enzo (great race car driver himself) zipping around in a 3 liter 12.
martin J weiner,M.D. (Mw360)
Member
Username: Mw360

Post Number: 857
Registered: 5-2001
Posted on Saturday, April 12, 2003 - 12:51 pm:   

As I read this thread I consider myself lucky.My euro 360 (now for sale) has not required any stops at the dealership other than a minor exhaust leak and oil changes every 3k mi.I drive it hard and it has 13,000plus miles in 2.5 yrs.
(and this is going naked without warranty!)
G.Peters (Wfo_racer)
Junior Member
Username: Wfo_racer

Post Number: 86
Registered: 5-2002
Posted on Saturday, April 12, 2003 - 2:33 am:   

My 360F1 goes to the dealer roughly every five weeks for various issues. It's tracked and driven around 1200 miles a month. Yes it's a pain in the ass when it leaves you stranded. My pals and I drive our cars like we are in a Swedish Road Rally. Sideways on freeway onramps, slamming on the brakes twenty feet before the intersections things like that.

Bottom line, the car get's sold two months before the warranty expires . Let someone else do repairs out of their own pocket. In my case I have gotten a boatload of money out of FNA. Will I buy another of their products , maybe (unless they clamp down on warranty repairs) . I view the warranty as my own Ferrari sponsorship . At the same time how can they not install LED's that don't last more than 6 months, seals that give out every 4,000 miles, windows that stop going down , and the various problems that leave you sitting on PCH waiting for a flatbed.

WFO
Dave Shears (Daveshears)
Junior Member
Username: Daveshears

Post Number: 53
Registered: 3-2001
Posted on Friday, April 11, 2003 - 12:00 pm:   

Martin you are right about Mercedes. My buddy does all the computer work for a large Mercedes dealership and he tells me that these cars have so many problems that he would never own one. His advice "Do not buy any new Mercedes--you will be sorry."
allan fiedler (Allanlambo)
Member
Username: Allanlambo

Post Number: 401
Registered: 6-2002
Posted on Friday, April 11, 2003 - 1:11 am:   

Chris, like i said, the F40 is the Baddest Ferrari ever! Love that car!
Chris Parr (Cmparrf40)
Member
Username: Cmparrf40

Post Number: 592
Registered: 3-2002
Posted on Thursday, April 10, 2003 - 11:18 pm:   

Allan, my Daytona had 52,000 on its original clutch.

My F40, well I just ordered a new light weight fly wheel and race clutch with just 10,700 miles, I must admit I feel pretty good about the mileage on the F40!

I also ordered drop gears for the F40, should make her a little quicker! (But not as quick as a Lambo on nitrous!)

Allan , keep the faith! Your friend, Chris
allan fiedler (Allanlambo)
Member
Username: Allanlambo

Post Number: 400
Registered: 6-2002
Posted on Thursday, April 10, 2003 - 11:12 pm:   

Chris, i'm not saying that Lambos never break. Im sure they do, they all break. Any moron that gets in to any of these cars and thinks they can drive it like a Mustang will break them very quickly. As for a Lambo with 50,000 on stock clutch, i know several. Also, when i got rid of my Countach, it had 77,000km on it, on its original clutch, still going strong, and that is close to 50,000 miles. My Diablo has almost 30,000 miles, and my buddies has over 40,000 and they are on their original clutches.

I was not contradicting myself on the reliability issue in my statement. I meant that now Lambo will be able to produce several models, and compete with Ferrari in volume.

Hey if the Lambo clutch lasted 3500 miles, that still better than my uncles tranny lasting 1600 miles!
Chris Parr (Cmparrf40)
Member
Username: Cmparrf40

Post Number: 591
Registered: 3-2002
Posted on Thursday, April 10, 2003 - 10:41 pm:   

Allan,

I really wish you were not so wrong in your statements regarding Lambo's. It is incredible that you are not more objective. lol

Ferrari have reliabilty issues as do Lambo's.

You truly contradict yourself when you say:

"The good news is, this is now a thing of the past, as with Audi's financial backing, Lambo will set new standards in the exotic car world. The Murcielago has already, and the Gallardo will make Ferrari stand on its toes".

I have a good friend that traded his 360 for a Murcie against my advice, the Murcie lasted less than 400 miles before the engine shredded itself. Keep in mind it is computer rev limited during that time so it was not an over rev situation, the engine simply quit oiling itself. He was sitting at a stop light when the motor just siezed up.

Lambo sent a new engine in from Italy in less than 10 days and replaced the entire engine in less than 2 weeks, so custmer service is certainly better than it has been.

That same Murcie still has eletrical issues, including a radio that will not work, even after multiple attempts by the dealer.

Our local dealer had 5 Murcie's on the floor when I was there, 3 of them had electrical problems that were delaying delivery.

The dealer told me they had several cars out that the radio's simply would not work and Lambo still had no fix for it.

I agree that Lambo is finally a real car company and is going to provide serious competition for Ferrari street cars in the future, but do not insult us by saying Lambo's have a stellar reliability record.

A Lambo with 50k on the clutch? yeah right!


"As for how i can talk of experience, i know 9 people with late model Diablos, from 97 Roadsters, 98-99 Sv's and Roadsters, and 6.0's. I speak to these people weekly, and know how they use their cars. Two track their cars, one just did the Players Run, and none of them have any problems with their cars whatsover".

Our shop has an area roped off just for Lambo's, our last one was an SV with 3,500 miles on it, guess what it was in for? a clutch! Easy to repair? yeah right!

I have respected your posts in the past, but I think you are starting to sound like the Iraqi information minister! No the US is not in Bagdad and Lambo's never break!

Hey just messing with you, but hey, Ferrari or Lambo will never win a JD Powers award for reliability!


P. Thomas (Ferrari_fanatic)
New member
Username: Ferrari_fanatic

Post Number: 10
Registered: 4-2003
Posted on Thursday, April 10, 2003 - 9:06 pm:   

Although the "luck" of the 360 owner referenced in this thread appears to be somewhat of an aberation, good, bad, or indifferent, that is the nature of the beast. Tell a guy (not that it really matters, because the ONLY person that the car is important to is the owner) that you own a Acura and he will think "Fancy Honda". Tell a guy you own a Ferrari and he is your very best friend and won't stop begging for a ride in your car. Even in a recession, there is still a strong demand for the F-Car. Let's face it, most of us who own these cars already have 3 or 4 other vehicles. Each has its own attributes and down falls.

At this rate we will all be throwing our hands in the air yelling that the interior does not have all of the creature comforts of a Camry. Who cares? I have a car with F-1 technology including titanium connecting rods, and a distinct name brand. The Ferrari name in itself invokes excitement.
JPR22 (Cavallini)
New member
Username: Cavallini

Post Number: 16
Registered: 6-2002
Posted on Thursday, April 10, 2003 - 7:59 pm:   

Gentlemen, why don't you list your experiences, good, bad and ugly, at the various dealerships, so that Ferrarichat will become the JD Powers for Ferrari and perhaprs Lambo? Perhaps our omniscient webmaster could facilitate this process? It would certainly increase the hits and the clout of the site. I, as a soon to be owner would certainly value such a resource. Your thoughts.
Hubert Otlik (Hugh)
Member
Username: Hugh

Post Number: 706
Registered: 1-2002
Posted on Thursday, April 10, 2003 - 7:40 pm:   

>> While I expect higher maintainence costs and more frequent services than with a Honda<<

This, I don't get.
The s2000, NSX, Integra Type R, NSX Type R, S-Zero, etc. all had phenomenal performance and hp/liter rating in excess of that made by the 355 and 360 Ferraris, and still required "only" a timing belt at 100k miles (water pump, accessory belts, etc.), and valve adjustments at 30k miles. The NSX, s2000 are both manually assembled (along w/ the insight) at the Tochigi Plant. While the ITR had hand polished heads, hand assembled engine (including all balancing and micropolishing, etc.) and the chassis is specially modified, and "one-off" v. a base Integra. And w/ that said I wouldn't need to expect any special circumstances to come into play for servicing, repairing, etc. of any of these cars (only exception is that if you're trying to order NSX-R parts you've got to present the VIN and title/proof of ownership).

I think there needs to be a higher degree of accountability here. The '00 s2000's had their share of TSB's, but once resolved the newer ittirations go nothing but better, same w/ the NSX initial snap-ring, window reg, and some stereo, and a/c issues, but all resolved into after '92. Also, the production volume of all these cars is capped (while in excess of Ferrari's output) no where near that of a base Honda.

You guys, Ferrari owners, have, collectivly, more resources (fiscal, legal, etc.) in one individual than all of us Honda folk have combined, yet we get hands down better reliability, customer service, and product support for a product that costs a fraction. I know this is a tirad of limited scope, but some of the stories I hear REALLY make me wonder.
Willis Huang (Willis360)
Intermediate Member
Username: Willis360

Post Number: 1199
Registered: 8-2001
Posted on Thursday, April 10, 2003 - 5:42 pm:   

The only thing I could say is that I drive my 360 all the time and it's been pretty reliable and exceeded my expectations.
Rob Lay (Rob328gts)
Board Administrator
Username: Rob328gts

Post Number: 4348
Registered: 12-2000
Posted on Thursday, April 10, 2003 - 5:33 pm:   

Allan, you're a Lambo snob, but I respect that because I'm a Ferrari snob.

I agree with your last statement 100%. Competition is always good in my book (check book).
Ernesto (T88power)
Intermediate Member
Username: T88power

Post Number: 1394
Registered: 2-2001
Posted on Thursday, April 10, 2003 - 5:11 pm:   

When is the Gallardo expected to reach showrooms?

Ernesto
allan fiedler (Allanlambo)
Member
Username: Allanlambo

Post Number: 397
Registered: 6-2002
Posted on Thursday, April 10, 2003 - 5:08 pm:   

It is not the fact that there is not demand for Lambos, but it was the fact that the company never had the financial backing of FIAT to introduce new models. Ferrari had several different models to sell, while Lambo only had 1, the Diablo.

The good news is, this is now a thing of the past, as with Audi's financial backing, Lambo will set new standards in the exotic car world. The Murcielago has already, and the Gallardo will make Ferrari stand on its toes. The rivalry will be good for all of us, as it will only improve both marks.
TomD (Tifosi)
Advanced Member
Username: Tifosi

Post Number: 3202
Registered: 9-2001
Posted on Thursday, April 10, 2003 - 3:45 pm:   

I think the the expectation is somewhere in between - the 200k is not buying you higher reliability - is it buying you a marque and high performance technology. That said you should have an expectation of that the tech has been thoroughly tested
Ken (Allyn)
Member
Username: Allyn

Post Number: 827
Registered: 10-2001
Posted on Thursday, April 10, 2003 - 3:39 pm:   

I don't agree at all. A complex car like a Ferrari will have issues, but I DO expect the newer Ferraris to have a high degree of reliability. I see nothing wrong with that attitude. While I expect higher maintainence costs and more frequent services than with a Honda, I also think these cars should not have constant problems when new. That being said, I'd still buy a new 456 or 575 if I could afford it, and probably be venting here like everyone else.
Terry (Dogue)
Member
Username: Dogue

Post Number: 319
Registered: 9-2001
Posted on Thursday, April 10, 2003 - 3:37 pm:   

On the Mercedes post, I know of a person that gave his S-Class back to the dealer after 3 months of trying to fix a suspension problem. The same owner has a SLK and a ML and both are regularly in for misc. electical problems and trim pieces falling off. I am sure most MBs have great drivetrains, but from the one owner of 3 different models, he has had much fewer problems with his 355.
Ernesto (T88power)
Intermediate Member
Username: T88power

Post Number: 1393
Registered: 2-2001
Posted on Thursday, April 10, 2003 - 3:31 pm:   

Ferraris and Lambos don't cost $200,000+ because they have been put through extensive quality control programs and are supposed to be "perfect." If you buy a Ferrari or Lambo expecting extreme reliability and perfection just because they cost a lot of money, I have a surprise for you.

Ernesto
Mark (Markg)
Member
Username: Markg

Post Number: 439
Registered: 2-2001
Posted on Thursday, April 10, 2003 - 3:10 pm:   

Ferrucio Lamborghini started building cars because he did not like the quality or his Ferraris. And, according to PT Barnum, people who would pay $200k+ for a car and expect it to break are born every minute, and WC Fields never gave 'em an even break.
Ernesto (T88power)
Intermediate Member
Username: T88power

Post Number: 1392
Registered: 2-2001
Posted on Thursday, April 10, 2003 - 2:17 pm:   

If you expect Toyota quality on Ferraris and Lambos just because they cost $200,000+, then you are being unreasonable. People dont buy these cars for their reliability... they expect things to happen.

Regarding Lambo v. Ferrari, there is so much more demand for Ferrari that so many more are sold (3,000+ cars a year) and are on the road that you will obviously see and hear more of the problems. Lambo can only sell what, 100 cars a year? Of course you are going to hear less horror stories. Percentage wise it would be a different story.

Ernesto
john (Johnwto)
Junior Member
Username: Johnwto

Post Number: 72
Registered: 6-2002
Posted on Thursday, April 10, 2003 - 1:48 pm:   

98 355f1- new clutch and pressure plate at 1800 miles

00 360- new clutch sleeve at 5500 miles, defective part on 00 6 speeds.
two rad hoses burst.
alarm light always on.

02 360- 1500 miles, parking lights come on by themselves, won't shut off and completely drain the battery.

if you buy a ferrari EXPECT problems. it's just the way it is.

02
Johns (Modenaf1fan)
Member
Username: Modenaf1fan

Post Number: 266
Registered: 11-2002
Posted on Thursday, April 10, 2003 - 1:28 pm:   

Its pretty sad how lowend cars have the best customer service and then highend cars have the worst service. BMW worst service ever, I guess its the people they hire who dont give a sh1t about anothers property. Good thing the new bmw designs are destroyed cus my next car wont be a bimmer. maybe a 348:-)
Fred (I Luv 4REs) (Iluv4res)
Member
Username: Iluv4res

Post Number: 358
Registered: 8-2002
Posted on Thursday, April 10, 2003 - 1:12 pm:   

It's a shame to hear stories like this!

No matter what type of car (or whatever product) you buy, the customer service experience should be exceptional, even if the product sometimes is not.

It's horrific to feel as if you're doing the dealer a favor for them to hold your car, charge you up the yin-yang, then cross your fingers to hope that the tech working on your car knew what he was doing and took enough time to fix it right, the first time, without fu*king something else up in the process. (This goes for all makes and models of cars, etc...)

Perhaps the economic drag as of late will put the notion back that a company is nothing without their "customers".

Strange when a dealer has your car 1/2 of the ownership period, however, you pay 100% of the payments.

Don't take any sh*t. It's your hard-earned money!!
Jason Fraser (Jfraser)
Member
Username: Jfraser

Post Number: 303
Registered: 3-2001
Posted on Thursday, April 10, 2003 - 12:39 pm:   

Cars get mechanical issues.....How the dealer handles the problem goes a long way towards deciding if it's acceptable or not. Were they courteous, genuinely sympathetic, offer a loan vehicle etc. It's pretty easy to know whether they give a sh*t or not.....Ferrari's tend to take longer to fix because of spare parts availability.

I personally wouldn't try a lemon law....Firstly because I like the 360, so giving it back would feel like cutting my nose off to spite my face. Secondly, I suspect the dealer makes out pretty well, as the car is now used, which means they can price it at market rather than msrp!!!

If the dealer isn't performing, and you want to apply some pressure, ask them about the JD Powers customer satisfaction survey. Ferrari have introduced this across their dealer network, and apparently the financial penalties for poor performance are quite severe....It really will put a shot across their bows.
allan fiedler (Allanlambo)
Member
Username: Allanlambo

Post Number: 394
Registered: 6-2002
Posted on Thursday, April 10, 2003 - 11:38 am:   

First of all, im sorry but the Mercedes Sl55 is not even close in performance to the New F-cars or Lambos. Ive driven the Sl55, and it is quick, but not in the same league as the 550's,575's,Diablos,or Murcielagos.It may be close with a 360, but thats a girls car. Just kidding. Also, to me, a very dull and uninspiring car to drive.

As for how i can talk of experience, i know 9 people with late model Diablos, from 97 Roadsters, 98-99 Sv's and Roadsters, and 6.0's. I speak to these people weekly, and know how they use their cars. Two track their cars, one just did the Players Run, and none of them have any problems with their cars whatsover. Saying that you know someone who could drive but blew out their clutch in 3000 miles in a Diablo is a joke. People have 40,50,000 miles on their original clutches. I beat the hell out of mine and the clutch is perfect.

Through my research and experience, i have found Lambos to be more reliable and easier to maintain than Ferraris. I think i can weigh judgement well on this issue, having owned both for many years, including my first Ferrari when i was 18.
Ken (Allyn)
Member
Username: Allyn

Post Number: 823
Registered: 10-2001
Posted on Thursday, April 10, 2003 - 11:31 am:   

There's a lot to be said for driving any car a lot. Seals stay fresh, etc. and anything that isn't right breaks quickly so after a while the car will be reliable.

But a 'daily driver' means you can drive it lots of miles without undue expense. It would be very expensive to drive a (say) 308 15,000 miles a year from a routine maintainence standpoint alone, so 'changing what needs to be changed' really adds up for these cars. I don't consider any belt driven Ferrari a daily driver for anyone but the truly dedicated and somewhat rich (or handy with engine out stuff).

I don't think a $200k car should have design flaws, but that's just me. I'll take an older, well sorted Ferrari over anything new from them based on everything I see.
Jaime T. Ferraris are sex on wheels (Chevarri)
New member
Username: Chevarri

Post Number: 47
Registered: 1-2003
Posted on Thursday, April 10, 2003 - 11:16 am:   

I think whats the problem is that you spend 200k on a 360 and your having problems with it. IMO, if your going to spend that much money you should have no probs, unless its the usual maintenance.
Ken Ghiringhelli (Kenny94945)
New member
Username: Kenny94945

Post Number: 42
Registered: 12-2002
Posted on Thursday, April 10, 2003 - 10:19 am:   

With Ferrari, if the car is out of service, in an authorized shop, does this down time get added to the back end of the warranty?

In other words, if purchase date was Feb 15, 2003 would warranty now expire Mar 15, 2005?

Jim Gress (Jim_g)
New member
Username: Jim_g

Post Number: 5
Registered: 1-2003
Posted on Thursday, April 10, 2003 - 10:00 am:   

My Modena 6 speed had 16000 miles on it and was tracked numerous times when I sold it and other then a probelm with its idle which Algar in Philly repaired in literally minutes my experience was trouble free. I also now have 1200 miles on my 2003 Spyder F1 and the door on the drivers side needs an adjustment other then that she's running great. Also I have friends that also track their 360's quite regularly and also have had many trouble free miles. Lambos as daily drivers don't seem to work up till the Mercielago (opinion is still out on that) That is in my experience with a friend of mine that had to replace a clutch at 3000 miles in his Diablo and he is a great driver. To bad about Allan's uncle, but his experience doesn't seem typical.
Martin - Cavallino Motors (Miami348ts)
Advanced Member
Username: Miami348ts

Post Number: 4259
Registered: 5-2001
Posted on Thursday, April 10, 2003 - 9:38 am:   

If your Mercedes breaks, and it will (I know first hand) your wait will be just as bad. I can tell you horror stories about the service at a Mercedes Benz dealership. They may offer you coffee and the manager is extra nice but it still takes 3 weeks to get an appointment there. They tell you they have the required (which they ordered for you) part in stock and then it takes one week to put it in (which takes one hour)

Mercedes....give me a break. Never again a german piece of sh*t. Sicne they merged with Chrysler their standard has gone below Chrysler.

Allan,
bad to hear that. If that problem is not fixed soon you can threaten the dealer with the Lemon Law. Good you cancelled the Maser order. The car drives like crap. Had one on the track in Homestead this weekend and was utterly disappointed. The body roll is horrific.

A Maser owner here in the building just turned her Maser in under Lemon Law because they could not fix the transmission problem. 3rd tranny and still does not work.
DES (Sickspeed)
Advanced Member
Username: Sickspeed

Post Number: 3259
Registered: 8-2002
Posted on Thursday, April 10, 2003 - 9:29 am:   

What do i know about exotics and their intimate maintenance issues...?
But i do know something about cars, in general... It seems to me, after extensive personal studies, that if you drive it - and i mean drive it - you really won't have any problems... Change those things that need to be changed when they need to be changed and you shouldn't have any problems... Just my two fifths of a nickle... :-)
Mark (Markg)
Member
Username: Markg

Post Number: 435
Registered: 2-2001
Posted on Thursday, April 10, 2003 - 9:24 am:   

Noel -
I have a Hyundai and it is bullet proof!

allan -
only a month? Tell your uncle 'welcome to Ferrari
world'! First 2 years I had my F car it lived in the shop, they would let me have one weekend every few months - kind of like child custody issues...parts delays and busy shops is what kept mine in for so long.

Ernesto (T88power)
Intermediate Member
Username: T88power

Post Number: 1389
Registered: 2-2001
Posted on Thursday, April 10, 2003 - 9:00 am:   

Three years with my 2000 360 F1, zero problems. My uncle couldn't say the same during his brief ownership disaster of a Diablo VT. All cars break, and some owners have more bad luck than others.

Ernesto
Chris K. (Ck1)
New member
Username: Ck1

Post Number: 8
Registered: 3-2002
Posted on Thursday, April 10, 2003 - 8:00 am:   

Allan,

Isn't over 30 days in the shop grounds for Manufacturer Buyback based on Lemon Law? I know you are in the biz as well, but is that not how it works in FL?

Chris
Lawrence D. Macedo (Macedoms)
New member
Username: Macedoms

Post Number: 23
Registered: 3-2003
Posted on Thursday, April 10, 2003 - 7:50 am:   

Every, and I mean every manufacturer has problems or problem cars. I've modified or worked on just about every automobile ever produced, even auto's not for sale in the US. As far as F car problems, one of my F 355 clients actually drives his car so aggressively I've witnessed him do holeshots in parking lots and on the street. Guess what, other than the occasional clutch replacement, car doesn't miss a beat.
TomD (Tifosi)
Advanced Member
Username: Tifosi

Post Number: 3179
Registered: 9-2001
Posted on Thursday, April 10, 2003 - 7:00 am:   

of course, getting a new car and having it is the shop is a disappointment, but it happens with all new cars, even lambos. To imply that based on your "sample" you can claim less intial faults in lambos than ferrari is stupid. I am not sure how you can put the following two sentences together?


"From personal experience, and from several close associates experiences with Lambo's, we have never had problems like these. I think some people need to get to grips with the reality that all cars have faults."

first you say lambos don't have these problems but then you say all cars have problems????
P. Thomas (Ferrari_fanatic)
New member
Username: Ferrari_fanatic

Post Number: 9
Registered: 4-2003
Posted on Thursday, April 10, 2003 - 6:29 am:   

Dino, it is basic supply and demand. Look in any moderate to affluent neighborhood and what do you see? A ton of Porsches, Mercedes, BMWs, etc. You also see a Porsche, or Mercedes Dealer every 25 miles. The average person who likes a luxury car (brands mentioned above, need to know nothing about their car. I also own a 2000 E class Benz. Have you seen the service schedule? "A" and "B" services alternate every 10K. The "A" service is an oil/filter change, and a "B" service is basically an A service with a tire rotation. Spark plugs do not need to be changed until 100k miles. Combine that with the pre-paid service plan, and any Joe can and will own these lexury cars. They merely drop their car off at 7:00 am, get door to door service to their office (in a new Benz) and arrive at 5:00 to pick their car up.

Talk to ANY F-Car owner and they know a lot about the history, tradition, and specs of their car.
Part of the mystique of owning an F-Car is the fact that they a rolling piece of art. Any exotic comes with a price, this is what makes it somewhat exclusive.

I simply can't picture an F-Car owner pulling into a Dealer and saying: "I have no clue of what is wrong with my car. It seems to have a funny noise, I will be back at 5:00 to have my wife pick it up.

The F-Car experience is truly priceless and the fact that it is exotic comes with the territory.
Dino Micalizio (Ingenere)
New member
Username: Ingenere

Post Number: 42
Registered: 12-2001
Posted on Thursday, April 10, 2003 - 1:59 am:   

I think that part of the problems are incompetent dealers. I am a long time Ferrari owner and have become used to the feeling at Ferrari stores that they are doing you a favor (either sales or service). When in reality it is the other way around. I recently had an authorized dealer screw up a major on a TR ($5000), then charge me $8000 more to fix it after denying their obvious screw up. I still have my 3 Ferraris but I just took delivery of a Mercedes Benz SL55 AMG. Aside from the fact that it will outrun and outhandle most of the F cars, P cars, L cars, etc...the dealer treated me like gold....no...like platinum. After all without us customers...they are on the unemployment line. With all the quality and performance out there the prancing dealers are going to need to get their act together.
Willis Huang (Willis360)
Intermediate Member
Username: Willis360

Post Number: 1197
Registered: 8-2001
Posted on Thursday, April 10, 2003 - 1:18 am:   

With the exception of a punctured tire, I didn't experience problems until I've gone past the 9k miles mark and over 1 year of ownership. Problems were resolved without fuss from the dealer. Car's running fine now at 16k+ miles.
allan fiedler (Allanlambo)
Member
Username: Allanlambo

Post Number: 393
Registered: 6-2002
Posted on Thursday, April 10, 2003 - 12:39 am:   

In my Uncles case, i wouldnt fault driver error, as ive seen him drive, and he couldnt be more cautious if he tried.

What i do find funny though, is how several F-chat members are always quick to try and point out reliability faults on other cars, such as Lamborghini's. From personal experience, and from several close associates experiences with Lambo's, we have never had problems like these. I think some people need to get to grips with the reality that all cars have faults.

My Uncle was considering purchasing a 6.0 Diablo, which i advised him to do, but decided on the 360 instead due to its lower recognition and ease of use on a daily basis. His first words today were that he regretted his decision.
noel smith (Noel)
Junior Member
Username: Noel

Post Number: 173
Registered: 2-2003
Posted on Thursday, April 10, 2003 - 12:13 am:   

no sarcasm, no warrenty...it's a euro...doh!
s.c.davis (360c)
New member
Username: 360c

Post Number: 8
Registered: 1-2003
Posted on Thursday, April 10, 2003 - 12:03 am:   

My 2001 360 had a clutch shaft seal fail at 240km's on the clock. Gearbox out job, car out of action for a couple of weeks. Inconvenience was nothing compared to being stranded on the side of the road 5 times with an erratic electrical fault. This turned out to be a faulty ECU which took the dealer nearly 5mths to diagnose!!
Do I still love the car? ABSOLUTELY; but the poor service experience was enough to make me cancel my order for a Maserati Coupe.
Peter Sedlak (Peters)
Junior Member
Username: Peters

Post Number: 129
Registered: 1-2003
Posted on Thursday, April 10, 2003 - 12:00 am:   

Common or not, the car is in the shop. When dealing with long waits in the shop ( and I am doing that now ), remember, you catch more flys with honey than with vinegar. If you are extra nice about the situation (which the dealer's service department is probably not expecting), you will garner more attention and probably get your car out quicker. Being an '03, I assume it is in the dealers shop where the car was purchased. Back to waiting, who has ever seen a Ferrari repair department that does not have at least fifteen cars awaiting service. Try taking the service manager out for a quick lunch. That hour spent will probably shave a week off a lengthy service.
Mitch Alsup (Mitch_alsup)
Member
Username: Mitch_alsup

Post Number: 484
Registered: 4-2002
Posted on Wednesday, April 09, 2003 - 11:54 pm:   

There are three potential causes:

A) bad luck
B) factory problem
C) operator error

Brand new cars (in less miles than the point where the car is fully broken in) with transmission problems is symptomatic of which of the above?
David W Burnett Jr (Dbdreams)
New member
Username: Dbdreams

Post Number: 48
Registered: 3-2003
Posted on Wednesday, April 09, 2003 - 11:48 pm:   

Noel, was that sarcasm? Sounds like it!
jake diamond (Rampante)
Junior Member
Username: Rampante

Post Number: 101
Registered: 4-2002
Posted on Wednesday, April 09, 2003 - 11:33 pm:   

No warranty ??
noel smith (Noel)
Junior Member
Username: Noel

Post Number: 172
Registered: 2-2003
Posted on Wednesday, April 09, 2003 - 11:20 pm:   

i've put about 400 miles on my 360 f1 spider, it's in the shop right now, i'll get it back about 3 grand later. the tranny malfunctioned. i would bet less crap like this happens to hyundai owners.
Mr. Doody (Doody)
Member
Username: Doody

Post Number: 964
Registered: 11-2001
Posted on Wednesday, April 09, 2003 - 11:09 pm:   

a month in the shop? of course that's not common!

doody.
Adam R (Arymarcz)
Junior Member
Username: Arymarcz

Post Number: 68
Registered: 8-2002
Posted on Wednesday, April 09, 2003 - 10:43 pm:   

I don't know how you guys deal with this stuff; I would be livid; it would completely ruin the ownership experience for years to come. This is one of my reasons for not getting an F car, I just wouldn't be able to handle situations like this without freaking out.

allan fiedler (Allanlambo)
Member
Username: Allanlambo

Post Number: 391
Registered: 6-2002
Posted on Wednesday, April 09, 2003 - 10:17 pm:   

Just spoke to my uncle, who has an 03 360 6 speed. Seems his car has been in the shop for over a month with tranny problems already. Is this common? He also had a window stop working. Needless to say, he's not very happy.

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