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Mark Langfield (Ferrari_co_uk)
Junior Member
Username: Ferrari_co_uk

Post Number: 61
Registered: 4-2003
Posted on Friday, August 01, 2003 - 3:52 am:   

Hi Stu,

You have mail!

Normally we like people to place their order online via www.owners.ferrari.com (you have to register if you haven't already done so) but we realise that this isn't always possible. In this case the window switches aren't available online so drop me a mail with your details and I'll get them sent to you.

Best
Mark
billy bob (Fatbillybob)
Member
Username: Fatbillybob

Post Number: 309
Registered: 8-2002
Posted on Friday, August 01, 2003 - 12:20 am:   

oops! ignore me I should read the entire thread. I'll go sit in a corner now.
billy bob (Fatbillybob)
Member
Username: Fatbillybob

Post Number: 308
Registered: 8-2002
Posted on Friday, August 01, 2003 - 12:17 am:   

Jeff,

By classic not made in 10 years are you talking model like 348 last made 1994 or model year as in 348 1989 so you can sell parts and give tech info on?
stu cordova (Balataboy)
Member
Username: Balataboy

Post Number: 477
Registered: 4-2001
Posted on Friday, August 01, 2003 - 12:10 am:   

Thank you!
stu cordova (Balataboy)
Member
Username: Balataboy

Post Number: 476
Registered: 4-2001
Posted on Friday, August 01, 2003 - 12:07 am:   

I feel dumb not knowing this, but how do you place an order with Ferrari UK? I would like to order two of the window switches talked about on another thread.

Thank you!
Ulf Modig (Ulf308qv)
Junior Member
Username: Ulf308qv

Post Number: 84
Registered: 3-2001
Posted on Thursday, July 31, 2003 - 8:05 pm:   

Ferrari UK knows what customer satisfaction is. I will definitely purchase more parts from them. Quick and reliable.
adrian low (Audionut)
Member
Username: Audionut

Post Number: 326
Registered: 4-2003
Posted on Thursday, July 31, 2003 - 7:35 pm:   

Let me add my thanks. I ordered some Dino parts and received them in 2 days at decent prices.
Thanks
Red (Redhead)
Member
Username: Redhead

Post Number: 266
Registered: 12-2001
Posted on Thursday, July 31, 2003 - 2:44 pm:   

JRV-
I was going to share some insight that many people do not see in regards to FNA, but, do to your attitude, I will keep my mouth shut.

dave handa (Davehanda)
Intermediate Member
Username: Davehanda

Post Number: 1433
Registered: 5-2001
Posted on Thursday, July 31, 2003 - 2:29 pm:   

Jeff,
I too have to commend your efforts both on this list and in general for your helpful, and timely responses to parts questions and repairs. Your dedication of time and effort, (I hope) will pay off in a strong loyalty to your operation. You've convinced me!

Best regards from the USA,
Dave
JRV (Jrvall)
Intermediate Member
Username: Jrvall

Post Number: 2099
Registered: 11-2002
Posted on Thursday, July 31, 2003 - 10:46 am:   

Hi Jeff,

Well, I want to thank and commend you and your Team for being a Public source of help and not hiding behind the veil of Arrogant Indifference of your US counterparts.

Regards, JRV
Jeff Howe (Ferrari_uk)
Member
Username: Ferrari_uk

Post Number: 466
Registered: 12-2002
Posted on Thursday, July 31, 2003 - 9:25 am:   

Hi all...

JRV - thanks for the ++ input. Re pricing here and abroad; I cannot comment on pricing structures of other importers and dealers except to say that here in the UK we try to price parts for the older or Classic cars realisticly. The owner of a 328 etc is as important to us as the owner of a brand new 360.

Doody/TomD - Classics are cars (or to be precise families of cars) which have been out of production for a minimum of 10 years. 348 and Testarossa are not there yet because they are in a different family to the earlier cars.

Hope this all helps !

TomD (Tifosi)
Advanced Member
Username: Tifosi

Post Number: 4298
Registered: 9-2001
Posted on Thursday, July 31, 2003 - 9:00 am:   

doody

the latter I beleive
Mr. Doody (Doody)
Intermediate Member
Username: Doody

Post Number: 1516
Registered: 11-2001
Posted on Thursday, July 31, 2003 - 8:56 am:   

thanks jeff. does that mean "a model not manufactured for the last ten years" or "a car manufactured 10 or more years ago"?

ie: is a 1992 348 "classic" or is it not because the 348s were produced into 1995?

doody.
JRV (Jrvall)
Intermediate Member
Username: Jrvall

Post Number: 2097
Registered: 11-2002
Posted on Thursday, July 31, 2003 - 8:44 am:   

Hi Jeff & Malcom,

First, Jeff & Mark, thanks for prompt & profesional parts service, unbelievable and refreshing compared to all of the dealers I deal with except for Algar who is also great.

To my question.

You may have noticed the lack of participation here by any FNA Dealers (if I missed one sorry, speak up and remind me). Now that you are publically posting parts prices and now Tech assistance (timely as to the thread I started about what a good idea this would be) how will this go over with the secrative price fixing US Dealers? (it hasn't gone un-noticed you warehouse 100's of thousands of "Back Order/NLA" parts well below US retail)

Have you recieved any complaints from US Dealers?
Jeff Howe (Ferrari_uk)
Member
Username: Ferrari_uk

Post Number: 463
Registered: 12-2002
Posted on Thursday, July 31, 2003 - 8:14 am:   

Doody et al...

"Classic" for us is anything not made for at least ten years !
KCCK (Kenneth)
Member
Username: Kenneth

Post Number: 505
Registered: 10-2002
Posted on Thursday, July 31, 2003 - 6:35 am:   

I am in. Great news.
Mr. Doody (Doody)
Intermediate Member
Username: Doody

Post Number: 1514
Registered: 11-2001
Posted on Thursday, July 31, 2003 - 6:31 am:   

jeff - can you please define "classic" for all of us?

thanks,
doody.
Jeff Howe (Ferrari_uk)
Member
Username: Ferrari_uk

Post Number: 462
Registered: 12-2002
Posted on Thursday, July 31, 2003 - 6:27 am:   

Jay - we are on it.

I know exactly what you mean; Morris 1000 had felt ones too and MGB had rubber ones !! :-O
Jay Grande (Jay)
Intermediate Member
Username: Jay

Post Number: 1455
Registered: 10-2001
Posted on Thursday, July 31, 2003 - 6:13 am:   

This is great Jeff. Just wondering about the updated window trim for our cars. Most of our cars simply had a strip of felt between the window and the door. The update has felt on the inside with a rubber seal that touches the window. This stops the water from pouring into the door. I've sent pics to Mark but I haven't heard back yet. He's probably lost in the back somewhere looking for trim! :-)

This applies not only to the GT4 but all early cars.
Jeff Howe (Ferrari_uk)
Member
Username: Ferrari_uk

Post Number: 461
Registered: 12-2002
Posted on Thursday, July 31, 2003 - 4:41 am:   

Hi all.

Some of you may have now noticed that we have a new name on Ferrarichat.

Malcolm West has been with our Company for MANY years and was a technician when your older cars were new.

Where appropriate he will be helping us all out with technical problems so we'll be able to offer a full parts/tech service to all owners of 'Classic' Ferraris only !

Don't all post at once please !

Regards

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