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Richelson (Richelson)
Posted on Sunday, January 06, 2002 - 7:38 am:   

Snap-On tools are not very cheaply priced tools. I am surprised that for the price you pay the customer support isn't top notch.
Edward Gault (Irfgt)
Posted on Sunday, January 06, 2002 - 7:27 am:   

I have the same problem with my Snap On dealer. He only comes around whenever he feels like it. I have expressed to him on many occasions that with the purchase price of a tool I also purchased the convenience and service, but I don't guess he sees it that way. The Mac Tool Distributor on the other hand is in my shop every other Thursday like clockwork whether I buy anything or not.
James H. (Jamesh)
Posted on Saturday, January 05, 2002 - 10:47 pm:   

My tools consist of 90% Snap On, 8% Craftman and 2% misc. My only complaint with Snap On now is getting broken tools replaced. Since Snap On is sold by independant salesman in their trucks, making their rounds to garages in their area, it is hard to have the broken rachets repaired or replaced. I have also heard rumors that most Snap On salesmen will not honour the warranty if you are not a regular customer of theirs.
Edward Gault (Irfgt)
Posted on Saturday, January 05, 2002 - 9:45 pm:   

As a Professional I use Mac, Snap on, and Craftsman. My Craftsman tools are the older versions and are made much better than the newer ones. No manufacture makes the perfect tools hence the reason I use the best of the locally available quality brands. Some of the off brands can be used for around the home repairs but used continually will not last and can break and injure yourself which is the worst that can happen to a Pro.
Erich Walz (Deleteall)
Posted on Saturday, January 05, 2002 - 6:36 pm:   

Thanks for the replies. I did check out USAG and as I read their warranty, it doesn't apply if the tool show normal wear. What is that all about? I could understand if I bought it at Ace Hardware, but....

Anyway, does anyone have particular knowledge of SK quality? I've read some good things but can't tell if that's pre-facom or post-facom. Wouldn't think things would get worse.

And have you seen the finish on SK? They call it Superkrome and it looks very, very good. In reality, that's probably why I am favoring them so much.
DBP (Dilly)
Posted on Thursday, January 03, 2002 - 12:37 pm:   

Any tool I can get my hands on. You name it we have it - Craftsman, Mac, Facom, Walmart specials. My thoughts are you use them, when they wear out you go buy more.
Richelson (Richelson)
Posted on Thursday, January 03, 2002 - 11:37 am:   

I have been using Husky and Craftsman. Both work well.
'75 308 GT4 (Peter)
Posted on Wednesday, January 02, 2002 - 10:20 pm:   

I use some Craftsman, some Mastercraft (Canadian Tire brand, just as good as C.M. and same return-when-broke policy). Most of my tools at work are offshore made. My air-tools have held-up superbly while my co-workers have broken. I found that the new tools today are of a much poorer quality than those made years ago. Yes, I do have a FEW Snap-On items I inherited from my late Uncle who used them at Canadair about 30~40 years ago. This stuff still works! My co-workers new Chicago Pneumatic, Ingersol Rand, Husky, etc... tools have broken so many times.

In Hans Tanner's first edition of the "Ferrari Owner's Guide", Luigi Chinetti writes this as the introduction:

"The secret of keeping a Ferrari in good running order is to keep your "gold plated" screwdrivers out of the works"
Paul Newman (Newman)
Posted on Wednesday, January 02, 2002 - 6:35 pm:   

I use snapon only, Im a phord technician. I find the ratchets are more streamlined for tighter situations, the wrenches are generally longer for more torque, the box ends are thinner for better access and the open ends are also thinner. The socket walls are thinner too and some other brands simply wont fit the space to get at the fastener. I know they cost a bundle but thats what I use because Im in the trade. Nothing is more frustrating than using a tool that breaks and injures you in the process or wont do the job because it sucks. I would at least have a combo of snapon for specialty areas and cheap stuff for general repairs.
Paul.
BretM (Bretm)
Posted on Wednesday, January 02, 2002 - 5:03 pm:   

I use almost all Williams. There's some Snap-On stuff and Vulcan around too. I actually don't think that we have any Craftsman tools come to think of it. I think my dad has every tool known to man kind, all of them, and only he knows where each one is in the shop (he pulls out the most random tools at times and I'm just like, right...).
Martin (Miami348ts)
Posted on Wednesday, January 02, 2002 - 11:12 am:   

I use the Walmart Special.....
...but them I really do not use them :)
BobD (Bobd)
Posted on Wednesday, January 02, 2002 - 10:09 am:   

I use the key exclusively. I won't settle for anything else.
arthur chambers (Art355)
Posted on Wednesday, January 02, 2002 - 10:05 am:   

My tool box has both Snap-on and Craftsman. The hand tools, wrenches, drivers, etc. are mostly Snap-on because of their feel while being used. Some hand tools, such as the Craftsman ratchet wrenches are not avaialbe from Snap-on. The sockets, etc., those items which might break are generally craftsman because Sears is generally more available than the Snap-on guy, and when you break something, you need it NOW.

Craftsman is now producing wrenches with the same feel as the Snap-on pieces, but they are larger and appear more clumsy. I prefer Snap-on. My tools boxes are the bearing items from Craftsman, and I've owned them for over 10 years without a problem.
Greg Owens (Owens84qv)
Posted on Wednesday, January 02, 2002 - 9:53 am:   

Most of my tools (80%) are Craftsman and the rest are Snap-on. Other than a socket wrench going bad, I've had no problems with my tools and I've used mine on the 308 and to rebuild a smallblock V8.
Peter S�derlund/328 GTB -88 (Corsa)
Posted on Wednesday, January 02, 2002 - 8:28 am:   

If you are a Ferrari fundamentalist you must use USAG-tools on a Ferrari. I don�t know anything about them though.

From www.usag.it:
---For many companies, associating their name with a team or a sporting event has become an important medium of communication. For USAG it means a lot more.

By establishing agreements with top racing teams as technical sponsor and official supplier, the company has been able to furnish the foremost experts in the world with outstanding tools: USAG tools. In exchange, USAG has been provided with the best possible test bed for improvement and innovation. USAG has had a close relationship of this type with Ferrari since 1983, which is still in place and has been consolidated recently with the signing of a technical sponsorship deal between Ferrari and the entire FACOM TOOLS group. ---

Ciao
Peter
Mark C. Gordon (Markg)
Posted on Wednesday, January 02, 2002 - 8:25 am:   

Matco and Snap-on almost exclusively
Greg Rodgers (Joechristmas)
Posted on Wednesday, January 02, 2002 - 6:43 am:   

I like Craftsman tools. I have used Snap-On as well. Snap-On makes great tools but they are very expensive compared to Craftsman. I have used Craftsman on my 308 and I used them to remove the engine out of my Lotus Esprit.
Craig Dewey (Craigfl)
Posted on Wednesday, January 02, 2002 - 6:36 am:   

My everyday tools are Craftsman and my specialty tools are Snap-on. I haven't had much problem with the Craftsman...
Randy (Schatten)
Posted on Wednesday, January 02, 2002 - 2:43 am:   

While working on cars from time to time, I'll just stick with Craftsman. If I were to be working with cars every day or multiple times a week and didn't have a Sears anywhere nearby, then I'd invest in Snap-On's. They are great tools and it takes a lot more to break them. The Craftsman tools though - you can't beat it when you just bring in all your broken tools, throw em in the bucket and get new ones off the shelves.
Erich Walz (Deleteall)
Posted on Wednesday, January 02, 2002 - 12:20 am:   

Hello:
My new year's resolution is to no longer accept that craftsman tools suck, but that its OK because when they break they'll give me another one(which of course will itself fail in 6 months). Anyway, I was curious what kinds of tools everyone else uses. Currently looking at SK. Facom internals and good prices. I've also heard Husky from Home Depot are actually pretty good. I checked out their ratchets and they looked really good for the price. And what about Kobalt? I know they hype a tangential relationsip with Snap-On, but not totally sure that's a good thing(not that Snap-on is bad, but its like saying date me cause my cousin's good looking).
Does anyone have any experience with any of these brands or have a brand they are fond of? Thanks

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