Poor experience with Exotic Car dealer in Oklahoma City | FerrariChat

Poor experience with Exotic Car dealer in Oklahoma City

Discussion in '308/328' started by Beck, Jan 6, 2011.

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  1. Beck

    Beck Rookie

    Oct 5, 2010
    13
    Pittsburgh, PA
    Full Name:
    Rob Beck
    #1 Beck, Jan 6, 2011
    I am very pleased to say that I recently purchased a 1986 328GTS. I am not pleased to say that the car was not exactly as described by the dealer. When I received the car in Pittsburgh, the car did not run smooth at all. I had the delivered to a local Ferrari specialist and I was informed that it needed a full 30K service, plus new ignition wires, A/C didn't work, the tires were dry rotted, etc... Ok, my bad for not flying out to drive the car first, but I have called the "dealer" many times over the past month and a half to discuss the problems, but they won't take my calls. Anyone have a dealings like this? I am not looking for a check to cover everything, but something would be great. The car was described as a well maintained, well serviced and ready to use.

    I did have the 30K service completed, new ignition wires and new tires installed. The car runs great and is a blast to drive. Although with the snow here I may not be able to enjoy the car for a couple more months.

    Any advice would be great. Yes.... I do know that I should have had the car checked out first, but the dealer seemed to be reputable.
     
  2. GrigioGuy

    GrigioGuy Splenda Daddy
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    Nov 26, 2001
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    #2 GrigioGuy, Jan 6, 2011
    Caveat emptor -- you're probably SOL, especially if the sales agreement says "As is".

    Name names, and see if there's any feedback.

    In the meantime, post pics of your new toy, and welcome to Fchat!
     
  3. Beck

    Beck Rookie

    Oct 5, 2010
    13
    Pittsburgh, PA
    Full Name:
    Rob Beck
    #3 Beck, Jan 6, 2011
    Santiago Sports and Classics
    When I was purchasing the car I spoke to Rocky Santiago and Nathan York.
    I have a record of 14 phone calls with no call back.

    I will post pictures this evening.

    Glad to be here. I have owned a couple F cars in the early 2000's, but that was before kids and the downturn in the RE market. This one sure means more to me than the other ones did.
     
  4. FasterIsBetter

    FasterIsBetter F1 Veteran

    Jul 22, 2004
    5,844
    NoNJ/Jupiter FL
    Full Name:
    Steve W.
    #4 FasterIsBetter, Jan 6, 2011
    Yeah, what he said. If they clearly misrepresented the car, you may have recourse under state consumer protection laws, but most likely not. Even if you didn't go out there to see it, having a pre-purchase inspections done by an independent shop would have given you information on the true status of the car. Alternatively, had you found FerrariChat earlier, you might have been able to get a local member to go check it out for you.

    Caveat emptor! Words to remember. Chalk it up to experience. Sounds like you've got a good local mechanic, and now a great running car. Do post some pics and fill out your profile. Welcome to the club!!!!!
     
  5. full_garage

    full_garage Formula 3
    Owner

    Feb 15, 2010
    2,241
    Sarasota Florida
    Full Name:
    Jay
    #5 full_garage, Jan 6, 2011
    Congrats on the 328!

    Any dealership with "Exotic", "Luxury", "Euro" or "Performance" is always filled with liars and charlatans. ALWAYS.

    You're not the first and you won't be the last- ALL cars look great in jpgs...

    Get the car up to snuff and drive the hell out of it!
     
  6. Beck

    Beck Rookie

    Oct 5, 2010
    13
    Pittsburgh, PA
    Full Name:
    Rob Beck
    #6 Beck, Jan 6, 2011
    Last edited by a moderator: Sep 7, 2017
  7. FasterIsBetter

    FasterIsBetter F1 Veteran

    Jul 22, 2004
    5,844
    NoNJ/Jupiter FL
    Full Name:
    Steve W.
    #7 FasterIsBetter, Jan 6, 2011
    SWEET!!!! Nice looking car there! Love it in silver, it looks fabulous. If the rest of the car looks as good as the outside, and it's running great now, you've got a winner, for sure! Enjoy!!
     
  8. BigTex

    BigTex Seven Time F1 World Champ
    Owner Rossa Subscribed

    Dec 6, 2002
    79,218
    Houston, Texas
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    Bubba
    #8 BigTex, Jan 6, 2011
    That's a good year....truthfully those items are pretty common on the 'deferred maintnenace" list...

    Be glad after you sorted it nothing SERIOUS was wrong!

    Was reading the thread in the NW Section where a guy purchased a 512M at auction and killed himself and his date instantly in collision not realizing the date codes on the OEM tires were bad....

    HTH
     
  9. pearsonhaus

    pearsonhaus Formula 3

    Jul 2, 2008
    1,464
    #9 pearsonhaus, Jan 6, 2011
    Congrats very nice looking car! Sorry for the bad experience and thanks for naming the dealer...
     
  10. Frari

    Frari Formula 3

    Nov 5, 2003
    1,194
    brisbane australia
    Full Name:
    tony
    #10 Frari, Jan 6, 2011
    Sorry to hear of your problems. It is unfortunate that you did not join this forum prior to buying your 328 as every chatter would have told you Never buy a Ferrari without an extensive PPI. I know the horse has bolted but please next time take a bit more time and at least ask one to the local chatters to eyeball the car for you first and then do a full PPi. I think you are lucky that all it needs is the 30k service which no doubt you would have completed regardless. It looks like a lovely car congratulations.
     
  11. GrayTA

    GrayTA F1 World Champ
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    Jun 25, 2006
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    #11 GrayTA, Jan 6, 2011
    I kinda feel bad as well. Joining this forum would have given you access to a number of us who live here in OK. Certainly one of us could have gone and at least given the car a once over. I have lived here for two years and have never heard of that dealer, and I have looked for exotic dealer places in the area. Did that place do your major as well??



    PDG
     
  12. zxttfan

    zxttfan Formula Junior

    Dec 11, 2009
    482
    St. Louis
    #12 zxttfan, Jan 6, 2011
    Rocky's been in the exotic/Ferrari/Lambo business for many years-mostly the older cars as I remember. I believe he advertises in Hemmings quite a bit but I don't know anything about his reputation except for this thread.
     
  13. Cornbread

    Cornbread Formula Junior

    Mar 21, 2009
    590
    Bham/Maple Valley WA
    #13 Cornbread, Jan 6, 2011
    Congrats.


    328's look awsome in silver.

    Pretty car.
     
  14. Sledge4.2

    Sledge4.2 F1 Rookie

    Oct 19, 2007
    4,779
    Marin
    Full Name:
    Geno
    #14 Sledge4.2, Jan 7, 2011
    oklahoma, exotic cars = suspicious

    wonderful looking car
     
  15. jonesdds

    jonesdds Formula 3

    Aug 31, 2006
    2,160
    SB,CA & Park City UT
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    Jeff
    #15 jonesdds, Jan 7, 2011
    Pretty sure that car was on their lot a long time, seems like two years plus ago I recall seeing it. Unlikely they had two silver ones over that short span. Might explain the tires. Did theynclaim to have recently had the major done? Your were probably in better shape having it done yourself anyway.

    Silvers a great color, looks just like mine except for the wheels of course, enjoy!
     
  16. FamilyCar

    FamilyCar Formula Junior
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    Sep 26, 2007
    662
    Seattle, Wa
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    Peter Goodall
    #16 FamilyCar, Jan 7, 2011
    That was all over the news here. Or south of here, toward Jedi's. It wasn't a collision, seems a tire just blew in a minor curve. And they tell me I have old tires...

    Love it in silver.
     
  17. bigodino

    bigodino F1 World Champ
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    Apr 29, 2004
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    Peter den Biggelaar
    #17 bigodino, Jan 7, 2011
    Welcome to F-Chat and congratulations on your wonderfull silver 328!

    I was wondering: did you get any service history with the car? Did you ask for it before purchase? Was the 30K service due anyway?

    And further: did you pay top dollar (expecting it wouldn't need a service) or are you still above water including the performed service by your local Ferrari specialist? If the latter, I wouldn't fret about it too much and enjoy the car, especially now that it seems sorted anyway.

    Best, Peter
     
  18. CliffBeer

    CliffBeer Formula 3

    Apr 3, 2005
    2,198
    Seattle, Washington
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    Cliff
    #18 CliffBeer, Jan 7, 2011
    An "as-is" statement or descriptor made by the salesperson doesn't invalidate any specific representation made to the customer such as "well maintained" or "fully serviced" or even something as generic as "ready to go." These are representations by the dealer for which liability attaches. The tough part is usually proving that these statements were made in the first place, but if you have that in writing (perhaps in an online posting) then you're most of the way there. Again, an earlier or later "as-is" statement made by the dealer doesn't remove their liability to the customer upon these representations.

    If the dealer is not taking your calls they're simply just telling you to f-off. You'll need to get their attention with a demand letter from an attorney or with a call from the consumer affairs division of your attorney general's office.

    Good luck!
     
  19. drjohngober

    drjohngober Formula 3

    Jul 23, 2006
    2,040
    Cville and Gbury Tex
    Full Name:
    Dr.John Gober
    #19 drjohngober, Jan 7, 2011
    Post VIN - I think this car has been discussed here before ( calling Big Tex). You might could prove the salesman knew the car hide issues and misrepresented it.
     
  20. Ferraripilot

    Ferraripilot F1 World Champ
    Owner Project Master

    May 10, 2006
    17,182
    Atlanta
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    John!
    #20 Ferraripilot, Jan 7, 2011

    I have lived here (OKC) for about a year now and had no idea such a sports car place existed. Mind telling me who? Or PM me
     
  21. speedy

    speedy Formula Junior

    Oct 18, 2005
    625
    Plano, TX
    Full Name:
    James Gardner
    #21 speedy, Jan 7, 2011
    Check out post #3 for the name of the dealer....
     
  22. Beck

    Beck Rookie

    Oct 5, 2010
    13
    Pittsburgh, PA
    Full Name:
    Rob Beck
    #22 Beck, Jan 7, 2011
    I would like to thank everyone for their .02 on my issue. I really wish that I would have joined Fchat before I purchased the car. But live and learn.

    The car was serviced here (Pittsburgh) by Guiseppe (forgot his last name). He is great and currently has an un-advertised shop working out of a buddy of mines personal garage. Mind you the garage has an F-40, 288 GTO, Daytona Coupe, Daytona spider, and a few other cars. The car runs great now. It is the snow that is not so great.

    As far as the paperwork on the car is concerned. I did not get that info until after the car was delivered. I was just told that it was well serviced. And it was... Until 2003.

    I thought long and hard before posting this on Ferrari Chat. In sales, your reputation means a lot. I wanted to make sure that I gave the salespeople ample opportunity to call me back. After several calls again this week, enough was enough.

    Here is the VIN # on the car ZFFXA20A6G0062773

    I am not sure if I bought it right or not. How much is a good price?

    57,000 miles - it needed tires and a 30K service. Paint is good, but not perfie

    What are your thoughts?

    Happy to know about this board and to know there are people out there to help out.
     
  23. GrayTA

    GrayTA F1 World Champ
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    Jun 25, 2006
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    PDG
    #23 GrayTA, Jan 7, 2011
    I have no vested interest in this, but if you subscribed you might find your experience here on FChat that much better. It has been worth every cent to me. Take that for what its worth to you.



    PDG
     
  24. GrigioGuy

    GrigioGuy Splenda Daddy
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    Nov 26, 2001
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    #24 GrigioGuy, Jan 7, 2011
    From the old registry

    62773 - GTS - Silver/Black - Dave Mnlloman - Austin, TX


    The car John's thinking of was 77277
     
  25. ace_pilot

    ace_pilot Formula Junior

    Sep 6, 2007
    916
    Long Island, NY
    Full Name:
    George
    #25 ace_pilot, Jan 7, 2011
    Believe it or not, once the mileage is over 35k, the price drops like a rock. Factor in about 5k to 7k for a service, your probably looking like high 20s to low 30s. The dealer prob advertised for 35k and you go down from there.

    Just my 0.02

    Ace
     
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