Never do business with La Scuderia Rosa.

Good day everybody. Here is my sad story. See pics and quoted milestones below.

Everything started on 28th of February 2011 with my inquiry for parts for my damaged 348.

I received a total of 7437,61 euro. On my question why the price was so high I received the answer that the parts are new and after short negotiation I received a discount and the total became 6900 euro. Understanding parts were new and in stock I judged this offer as reasonable for me. So I transferred payment in 2 parts on 18th and 20th of March. After long waiting, promises and negotiation finally on 16th of June arrived the parcel.

There were only half of my parts! Foglights and grill! And I was accenting that I desperately need bonnet to keep on with my restro project. Ok, ok. We’ve got rare exotic cars and all this stuff. I know, I know. If I have to wait I will. But I have to be warned about estimate time, you know all this plans and time management cause when I asked ‘in stock’ I meant somewhere in a warehouse.

After my tough letters I’ve received the parcel on 3rd of August. I subtract all the time parcels were in customs just the dates of me being notified by TNT Express of it’s arrival to Russia. And it was again not complete, the headlamp was missing. But well it’s ok I can start my repair. And what I saw inside the parcel? Damaged everywhere piece of metal. Even the frame of the bonnet was damaged, airbox was drilled out, no grill and of course it was used item.

Someone tried to repair it with no great success, resprayed it with the can: white colour outside, black inside. Damage was even still marked with colour marker. See pics below. I wrote to Mr Vertrano everything I think about this situation and asked him to refund me according to the item being used. As an answer I read lots of things about myself and even Russia in general and was given 24h to send it back immediately cause he was going to sell it for 5000 euros to someone else…

So I had the only option and sent it back (within 24h of course, I always try to keep my word). Than were hundreds of emails blaming me of everything that can be imagined: being fraud (how’s that?), not being able to repair it and so on.

Well actually I could repair it. One of my businesses is a car repair center that already exists for 20 years and employs something like 150 specialists but not willing to pay 2800 euros for damaged bonnet while I can purchase a straight one for 500 euro. ‘2800 euro circa’ I was promised to be refunded upon receiving but than he tried to push me: first he told he has no return policy, than he said 30% off return policy, than he said my price was a package deal a he’ll have to charge me 12000 euro!!! Can you imagine all this? All his prices are still listed on his site (www.lascuderiarossa.com) so I received only 10% discount on the package and not 50%.

At the moment the parcel is at Italian customs and while it is a reclamation due to Italian laws it should be cleared anyway once being exported. Orlando Vertrano refuses to pay custom tax (180 euro) and if he warned me in advance I could have marked the parcel with zero value but he didn’t. I’m going to pay this tax and make him refund my payment for the bonnet and the headlamp while I still haven’t received it.

After all this I HIGHLY NOT RECOMMEND you La Scuderia Rossa and Orlando Vertrano.


Moskva-20110810-00072 by evgenyyu, on Flickr


Moskva-20110810-00073 by evgenyyu, on Flickr


Moskva-20110810-00074 by evgenyyu, on Flickr


Moskva-20110810-00075 by evgenyyu, on Flickr


Moskva-20110810-00078 by evgenyyu, on Flickr


Moskva-20110810-00082 by evgenyyu, on Flickr

 

Quotes will be in a short time. I'm actually on vacation to Italy so my wife don't allow me to spend too much time in front of the screen.

 

I think this were the main mails received and sent so that anyone can judge what's happened.

 

Thanks guys.
What concerns bank, it is just an operator they can't do something on they own, they need something like judgment or at least police case. Well it's one of the options but at the moment I want to see will this person keep his word or not.
What concerns Ricambi, well of course price and opportunity to buy everything in one place bought me.

 

2 moderators
I've misspelled 'Rossa' in the title if it's possible correct it please. Cause I think it'll be easier to find this topic in future.

Got no arguments against.

By the way I've sent Mr Vetrano link to this topic. I like the fair play.

 

I tried to be as close to the facts as possible with no emotions. If you'll point me at any mistake made by me I'll bring you my deepest apologies immediately.
Everything is quoted here. You said '2800 circa' and 'send within 24h'. I've done what I was asked to.
And I didn't bought anything elsewhere before receiving a bonnet from you. I just told you that I'm not out of my mind to pay 2800 euro for a used bonnet in any condition.

 

You've maid not only 'ONE' mistake:
1. You didn't inform me you were out of stock with this part.
2. You didn't inform me you've got no idea when you'll find one.
3. You didn't inform me I'll receive a used item.

As I already have told you we are talking about 348 and not Dinos or any other old car. And as I already told you it is my business what car I do own and keep your suggestions with you.

 

If you'll ask him for any part he'll tell you that he's got it. Then you'll send him money and only after he'll began to think about where to find this part.