Am I getting jerked around by my dealer?

Not sure where you are but normally your dealer would check on MODIS for the status of your car. If he doesn't get anywhere that then he would escalate it through say FNA if you're in the USA. The factory isn't exact;ly quick with responses though!!

 

I'm surprised your dealer isn't being more helpful. I placed my order on February 2nd. Was advised it was status 10 on April 15th. Status 40 by May 2nd, and the car shipped on May 12. My dealer did tell me that MODIS is often out of date. For instance, my car showed status 90 for over 5 weeks. I happened to be at the dealer at the end of the day on June 21st and low and behold the car was being unloaded from Horseless Carriage. Something does not sound right with your situation. You should have the car by now. Were you promised a buld date when you placed your order?

 

My order went in beginning of March and should have car in next few weeks....something isn't right

 

It's worthwhile checking the exact status the dealer gave you. My understanding is that Status 10 White just means the order is submitted, but only when you go 10 Red is the order locked in and a build number allocated.
I ordered in May and went 10 Red by end of June.

 

There does appear to be something going on http://www.ferrarichat.com/forum/458-italia-488/492830-7-4-15-has-ferrari-put-hold-newly-arrived-cars-us.html

 

The Dec to March wait: Typical so you're not being jerked around

The March to July wait after Status 10 is a bit of a stretch. Probably not the dealer but Ferrari may have some issue with your order which is holding it up. Maybe you ordered some option that is not in stock or some unusual color combo.

Bottom line: I don't think your dealer is jerking you around.

 

order placed Mid October, got production pictures April 14, ship arrived to NJ May 20, took delivery June 3rd

 

I have been very delayed on my F12 order and got a cryptic message yesterday about some kind of rumors about production, but have no idea what is going on. My California should be in the port, but I can't confirm that either.

 

Ferrari enjoys extending the anticipation...

 

Order placed Mid November, got production pictures April 25, ship arrived Brisbane June 24, took delivery July 4th

 

My order was placed 4/15 & I received my first pics 6/26 with the message that it was at the end of the production line. My dealer says it should be here by the end of August.

 

It takes 4 days to build a Cali T but two months to delivery it?

 

Or more. Normally from making it until someone in the US gets it, it's about 2 months total. Even when it arrives in the US it takes 2 - 3 weeks to clear papers, get it's inspections, and get transported. West Coast deliveries take a little longer

Then it will spend a good 2-4 days at the dealer going through dealer prep before delivery.

If you fly it in you can cut 5 weeks out of the process.

 

My order was placed on May 7.
The car went on the boat on July 28 and is expected here around September 15.
You should have received your email invite to register soon after your order was placed.
I think the stages go pretty fast once you get above 40.
You could go to your dealer and ask to see the computer status and and also ask him to contact FNA for you. He should not refuse either of these requests. Who is your dealer?

 

My April order was delivered to me yesterday, about 3 weeks earlier than anticipated.

 

I am a huge fan of flying it in especially with my third California now in status 90 for a month, and since I paid the flying fee on my first two Cali's ... However they now as asking $17,500 for the air fare. Most I paid before was $13k. I can buy one more carbon upgrade by saving the $17,500 so this time I mistakenly said I'll take the boat .

 

Any update on your Cali?

 

generally takes 2.5 weeks to go from 20 to 70; 70 to port another two weeks....depending upon where you are another month on the water; then pdi, and transportation.

 

Of course it has not changed recently - its August the factory is closed.....

 

I'm not sure what you mean about specifically, but they do close for the month (give or take a few days). I've purchased and ordered new f cars from several dealers. They are at the mercy of the parent company, but I agree they do a lousy job on customer service. So bad I will not buy cars from certain dealers. It's part of the Ferrari game. Playing hard to get. You want something, they say no, or wait. Just like a hot woman. So you want it more. But this is a car, and I don't agree with their philosophy. You are the client. You are doing them a great favor buying their cars. They should kiss your ass and make it right. But they rarely do. This will not matter much when you do get your car, since you will be so happy and overwhelmed by your purchase. Hopefully, anyway. As the saying goes, time heals all wounds.

That's why purchasing used or new off the showroom is nice. No games. No waiting. Best of luck


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Best advice?
Walk from this dealer.
Get your deposit back and find a new dealer.
Very hard to buy a new Cali off the floor.
Most dealers get only one at a time which is a "show" car and can't be sold right away.
You will need to ask around several dealers to see who has one.
Problem is you might not like that car color and options.
Find a reputable dealer and get what you want.
My dealer told me the factory is not closed the entire month of August.