Wheres the best place to service Omega Speedmaster? | FerrariChat

Wheres the best place to service Omega Speedmaster?

Discussion in 'Fine Watches, Jewelry, & Clothes' started by Kevin Rev'n, May 22, 2014.

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  1. Kevin Rev'n

    Kevin Rev'n Two Time F1 World Champ
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    #1 Kevin Rev'n, May 22, 2014
    I have a 20 year anniversary re-issue that is pretty beat up.
    I have never sent a watch to be serviced and possibly refurbished with factory parts so I am asking here. Thanks
     
  2. darth550

    darth550 Six Time F1 World Champ
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    #2 darth550, May 22, 2014
  3. Kevin Rev'n

    Kevin Rev'n Two Time F1 World Champ
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    #3 Kevin Rev'n, May 22, 2014
  4. darth550

    darth550 Six Time F1 World Champ
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    #4 darth550, May 22, 2014
    FWIW, I asked my wife on your behalf and she recommended it. She is an AD and an Omega Ambassador.
     
  5. Simon

    Simon Moderator
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    #5 Simon, May 23, 2014
    I'd be curious what a service in the US would cost.
    My 67 Speedy is at Omega in Biel getting a full service as we speak. I just laughed when I got the quote :)
     
  6. darth550

    darth550 Six Time F1 World Champ
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    #6 darth550, May 23, 2014
    Like anything else, it depends on the condition of the watch....
     
  7. Mule

    Mule F1 Rookie
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    #7 Mule, May 23, 2014
    Last edited: May 23, 2014
    If you are able to send it through an authorized dealer, it should be faster. An Omega Boutique dealer told me that if they send it in, it goes to Seattle, if an individual sends it in, it goes somewhere else, and the wait is longer. I sent a warranty repair through the dealer (broken mainspring), and it was back in 10 days. On a Planet Ocean, the standard service took about 30 days through the dealer.

    The standard full service on a Speedmaster through the dealer is $740: http://www.omegawatches.com/customer-service/watch-intervention/complete-maintenance-service

    Factor in any new parts or other repairs in addition to that cost, but it comes back with a 2-year warranty.
     
  8. dfratini

    dfratini Karting
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    #8 dfratini, May 23, 2014
    I have used:

    Nesbit's Fine Watch Service
    206 623 1211

    for several of my Omegas and they have done a fantastic job every time. They are located in Seattle, WA
     
  9. tomkatf

    tomkatf F1 Rookie
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    #9 tomkatf, May 23, 2014
    Last edited by a moderator: Sep 7, 2017
  10. Kevin Rev'n

    Kevin Rev'n Two Time F1 World Champ
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    #10 Kevin Rev'n, May 23, 2014
    Thanks so much guys! Mine will need the full treatment like the video shows. I bought it as a symbol that I "Made It" the first year I made over 100K. It was my dream watch for ever. I have had it 20 years and wore it daily for the first 10 so it is pretty thrashed with broken chrono, something must be bent or broken. I was thinking of fixing it up to entertain selling it but if I am dumping that much into it I will probably end up keeping it!!!!
     
  11. jimpo1

    jimpo1 Two Time F1 World Champ
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    #11 jimpo1, May 23, 2014
    There's a guy in Dallas that used to authorized to work on Omegas but he isn't any more. Not sure why. Chris at Valencia Time Center has a guy that works on them also, probably cheaper.
     
  12. Simon

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    #12 Simon, May 27, 2014
    Price is as on the service list posted by Mule. It is considered a cat 4 very old caliber. I was just curious of the comparison between US service prices to Swiss prices.
     
  13. barabba

    barabba Formula Junior

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    #13 barabba, May 27, 2014
    last year in Hong Kong I paid HKD 3800 (USD 490) for my Speedmaster. I got the watch back after nearly two months.
     
  14. Mule

    Mule F1 Rookie
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    #14 Mule, May 28, 2014
    I am told they just opened in March. They can send it in for service for you.

    OMEGA Boutique
    Royal Hawaiian Center
    2201 Kalakaua Avenue
    Honolulu, HI 96815
    1 808 921 8001
    Mon - Sun 10:00am - 10:00pm
     
  15. Kevin Rev'n

    Kevin Rev'n Two Time F1 World Champ
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    #15 Kevin Rev'n, May 28, 2014
    Thanks Mule, I am going to be there in a few weeks I will pop in!
     
  16. Need4Spd

    Need4Spd F1 Veteran

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    #16 Need4Spd, Jun 10, 2014
    How about a place in Orange County? Anyone trustworthy? Culver City is a bit far from OC.
     
  17. Mule

    Mule F1 Rookie
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    #17 Mule, Jun 10, 2014
    OMEGA Watches: United States

    I may be biased, but I have only had great experiences using the official stores to handle all the details.
     
  18. Kevin Rev'n

    Kevin Rev'n Two Time F1 World Champ
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    #18 Kevin Rev'n, Nov 11, 2014
    Last edited by a moderator: Sep 7, 2017
    Update: Thanks to the good folks who recommended the Omega store in Waikiki. I took it there a few months ago and just got it back yesterday. ~800 for the service and ~10 weeks. They sent it to Seattle and I got a few updates via email from my lovely sales person throughout the process. My watch was... thrashed. I wish i would have taken some pictures of it in it's "before" condition. It is basically brand new now! Really a small price to pay when you consider how many parts they replaced. I will let the pictures speak for themselves but I am a happy camper.
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  19. Kevin Rev'n

    Kevin Rev'n Two Time F1 World Champ
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    #19 Kevin Rev'n, Nov 11, 2014
    Last edited by a moderator: Sep 7, 2017
  20. jimpo1

    jimpo1 Two Time F1 World Champ
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    #20 jimpo1, Nov 11, 2014
    Ouch.

    My Speedy needs de-gunked, but that sounds painful.
     
  21. Kevin Rev'n

    Kevin Rev'n Two Time F1 World Champ
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    #21 Kevin Rev'n, Nov 11, 2014
    Just wait till it breaks like I did!
     
  22. Kevin Rev'n

    Kevin Rev'n Two Time F1 World Champ
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    #22 Kevin Rev'n, Nov 17, 2014
    Last edited by a moderator: Sep 7, 2017
  23. Mule

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    #23 Mule, Nov 17, 2014
    And you get the nifty red case...

    Glad it all worked out well. Keep all the little paperwork that came back with it for warranty. If it breaks under warranty, they will turn it around very fast, but hope you don't ever need to.
     

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