FF Damaged on delivery - need paint advise

We took delivery of a 2012 FF Yesterday. Purchased in Vegas last week prior to the closure of Penske-Wynn Ferrari. Great car.

Unfortunately the driver damaged the paint on the roof (deep scratches through paint to undercoat) and it will need to be repaired. Any of you have experience (good or bad) with the paint shops of or used by FOW and Competizione?

Any other suggestions - the color (photos attached) is Rosso Maranello. Thank you!
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Thanks Bill! I will talk with them.

 

Thanks! I will probably try to get the work done in the DC area, but will check these guys out. Obviously the most important thing is to get the work done at the highest standard.

 

Thanks, I will talk with them.

 

I REALLY appreciate the thoughts/advise of everyone. I am still in shock that the transporter damaged the car. The metallic Rosso Maranello paint has to be perfect, and I want to make sure there are no seams that reflect masking tape having been used, etc...

My plan is to visit D&V in person and listen to how they would approach the repair and then call Karosserie and see how their approach/results would compare. Thanks to you all. I will do a full recap once the repairs are done.

 

Thanks again for the recommendations. I visited D&V and was impressed with the shop. Ultimately I decided to go with Karosserie. After speaking over the phone with Jamie Cummings I was just more comfortable with them. The car was transported to Karosserie this past week. I plan to visit the shop to get a tour and meet Jamie in person. Now, just have to see how successful USAA is in getting the auto transporter to pay for the damage. I will provide updates as the work is completed.

 

Yes through the paint to the undercoat. Area about 35" x 7".

 

The auto transporter admits responsibility. I will wait before naming the company, a major west-coast transporter, and give them a chance to do right. To further complicate things, this company contracted with a 3rd party transporter who was picking up a Porsche GT3 in my area to transport my car. I had no knowledge of this until the car arrived. Obviously I am concerned. It is going to be interesting to see how USAA, the transporter, the 3rd-party and their insurance companies handle this. The primary transporter claims on their website to have $5MM coverage. We'll see. USAA says it can sometimes take months to work these things out.

 

Of course the driver, while admitting it happened on his watch, claimed he had no idea how it happened. There is an almost exact pattern to two hand-sized areas of scratches towards the center of the roof - this is where the scratches go through the clear-coat and paint to the undercoat. Then, there are lesser scratches extending a foot or more laterally on each side towards the doors. Almost looks to me like there could have been a strap with buckles used as a tie-down. Don't know much about how exotics are transported, and even though I was there as the car was unloaded, could not see and did not inspect it prior to unloading - it was at the very front of the truck on the top (2nd) level of cars. If I am able to find out how this happened I will report...

 

BTW, my experience so far with Karosserie has been great. Communication (with Jamie) has been timely and frequent. I plan to drive up to Philly and see their work in progress sometime soon. I am confident I will be completely happy with the repair.

 

Thanks, George, but the repair is fully underway at Karosserie. I am driving up from the DC area tomorrow to check on the progress.