warning 2checkout! | FerrariChat

warning 2checkout!

Discussion in 'Technology' started by rob lay, Dec 30, 2015.

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  1. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner

    Dec 1, 2000
    59,672
    Southlake, TX
    Full Name:
    Rob Lay
    #1 rob lay, Dec 30, 2015
    2checkout at http://www.2checkout.com, they are one of the default payment processing partners for subscriptions within FerrariChat.com. I have been a customer of theirs for almost 15 years as an alternative to Paypal for users

    Warning they just changed their requirements this month requiring payment privacy policy, refund policy, and physical contact info public on your website.

    The privacy and refund policy is actually a good idea, although I have never needed it in 15 years I did update our rules to include.

    What I have a major problem with is 2checkout requiring I make my address and phone available to the public with my contact info! I explained that I'm an internet business, work from my private home, and that every page on my website has a contact form and I respond to all.

    They said my payments would be held until I added the address and phone. I refused, so have dropped them.

    This is ridiculous, I have worked with other payment processors and this isn't required. Paypal doesn't require any of this! They simply don't understand the nature of internet forum and privacy concerns.
     
  2. EnzymaticRacer

    EnzymaticRacer F1 Veteran

    Feb 27, 2005
    5,367
    #2 EnzymaticRacer, Dec 30, 2015
    Sounds like you made the right call Rob. Hope you are able to find a more reasonable processor so that those of us who don't use Paypal have an option.
     
  3. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner

    Dec 1, 2000
    59,672
    Southlake, TX
    Full Name:
    Rob Lay
    #3 rob lay, Dec 30, 2015
    that's the problem for now, I need to find a replacement. might take some time.
     
  4. Fast_ian

    Fast_ian Two Time F1 World Champ

    Sep 25, 2006
    23,397
    Campbell, CA
    Full Name:
    Ian Anderson
    #4 Fast_ian, Dec 31, 2015
    With all due respect, I don't quite get the 'hatred' for PayPal that some have.

    It's proven secure and their policies seem pretty reasonable to me, at least once you (pedantically, your bank account) get 'verified' correctly.

    Rob, mind me asking the split between PP and 'other' payment methods?

    Cheers,
    Ian
     
  5. sct4a

    sct4a F1 World Champ
    Silver Subscribed

    Feb 1, 2008
    13,257
    #5 sct4a, Dec 31, 2015
    2checkout has always been garbage. Use authorize.net never any issues with them and every platform i've ever used has a tie in with them or its easy to write one to use their api which is fantastic.
     

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