anyone has FANATEC setup? | FerrariChat

anyone has FANATEC setup?

Discussion in 'Technology' started by 24000rpm, Jun 21, 2016.

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  1. 24000rpm

    24000rpm F1 Rookie

    Just want to know if their power voltage is for both 110v and 220v.

    their customer service is not available, there's no phone number and nothing.

    Thank you.
     
  2. SPEEDCORE

    SPEEDCORE Four Time F1 World Champ

    Jul 11, 2005
    45,906
    Full Name:
    Toe Knee
  3. IamRobG

    IamRobG F1 Rookie

    Jun 18, 2007
    4,092
    NY
    I love their products. I hate their customer service.

    You have to send an email and wait 2 days for a response. For me to get my pedals fixed took 6 weeks of back and forth nonsense.
     
  4. 24000rpm

    24000rpm F1 Rookie

    i can't even send an email because the dropoff menu of their products doesn't work for my IE or chrome
     
  5. Bas

    Bas Four Time F1 World Champ

    Mar 24, 2008
    41,299
    ESP
    Full Name:
    Bas
    I've heard this over and over again, terrible service.

    It's a shame because to get a better product you're really going to have to shell out (next level up is 5x as expensive), and Fanatec stuff isn't exactly cheap.
     
  6. IamRobG

    IamRobG F1 Rookie

    Jun 18, 2007
    4,092
    NY
    8x on pedals, which was completely worth it btw.

    Unfortunately i tried to sell my pedals to another member and they got stolen off his porch.
     
  7. Bas

    Bas Four Time F1 World Champ

    Mar 24, 2008
    41,299
    ESP
    Full Name:
    Bas
    :(

    Heusinkveld pedals are €1300. Silly money put probably stuff you'll buy once and that's it.
     
  8. the_stig

    the_stig F1 Rookie

    Sep 19, 2005
    3,477
    Not sure that this is still current:
    Endor USA LLC, 8350 Wilshire Blvd., Suite 200, Beverly Hills, CA 90211, U.S.A.,telephone: +1 (866) 292-6226, fax: +1 (323) 556-0601

    There is also a support number in Germany but they only answer it 2 hours per day and you would need to adjust for the timezone carefully because of that.
    Tech. Support
    Hotline:
    +49 (871) 9221 299 (Mo-Fr 14.00-16.00) (UTC+01:00)
    E-mail:
    [email protected]
     

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