Motors blows after Annual Service - dealer refuses to honor warranty

Major bummer. While I'm not optimistic, have you talked with FNA?

 

I talked to FNA once about a matter and it was similar to me looking at my bathroom wall and talking to the tile!

I would engage FoFL in litigation!

 

At this point I would retain council, but apparently you have already sold the car.


Kai

 

I would have sought the advice of an attorney before selling the car. I can't see any reason they would decline the warranty given your email trail.

There's always two sides to every story. But, this one makes me shake my head.

 

Wow that is horrible. Sorry to hear that you ended up parting with your car over this matter. Its horrible that there will be no reprimands against FoFL over this. All you can do is warn others not to get their cars serviced there.

 

Terrible, i hope it works out for you

 

i concur that you should not have sold the car without first consulting a lawyer. i realize that by that time you were already out nearly 20k, and didnt want to add to the pain, but FoFL appears to be the culprit and now you can no longer prove that.

the only thing that remains is to make a public warning as you have done so that other ferrari owners are aware of this incident.

are there any other florida owners on here that can opine with more info on that dealer?

 

All auto repair facilities are regulated by their states. If they get hassled from the State, they can lose their license to operate. I can tell you in California, the one thing you don't want to hear from is the Bureau of Auto Repair.

An attorney who has worked with auto repair issues in the past in Fl could have helped perhaps kick it up a notch or show you where you have signed "something" that would lead them to have the upper hand.

Honestly, you seem to be wanting some vengence or retaliation at this point. And, I can understand that. But the fact is that it won't bring you back your car or your money at this point.

What's important is that we learn how to avoid this and that whatever the dealer has done properly or improperly comes out for the benefit of others facing similar situations.

Its right to bring this forward. But, instead of pointing fingers, it might be better to figure out what can be done now, what could have been done better, and how to avoid it in the future.

What's done is done... or so it appears.

 

Never going to happen for a million reasons, most of them legal.

 

Why didn't you immediately go to a lawyer after this? Seems easy enough with this evidence in hand.

Man, I am really sorry about all this. Wish you well.

 

Many here know my disdain for dealerships, hence always referring to them as "stealerships". So I'm biased of course.

There are going to be posters here who are going to write "I've been treated like a rockstar by FOFl".. I've known mesoscale personally and he's a 100% legit, honest guy that loved his 355. From what I know of the situation, it's something that ANYONE here would have made and there were no "red flags" that might have indicated this outcome. I'm sure that.. I know.. that parting the car was a very heavy decision that didn't come without considerable thought. Again, this is something that could happen to anyone who reads this.

Yet one more reason not to give a S%#t about what a stealership service department tells you or does for you. I wish European Road and Racing could have worked on the car.. he wouldn't have had these problems.

 

They are all different. I don't think you can take one incident and tarnish them all. The two I've worked with are great.

I don't know FoFl. But, the evidence here seems very weird that some solution could not be found.

I also don't understand why the two dealerships argued about who would pay for it or why the OP had to pay anything to have it checked out.

Something here is really weird.

Personally, I would have sent the car back to FoFL on their ticket and let them deal with their warranty agreement with you-- and not paid for any inspection. But, that's all water under the bridge now.

 

At this point can you still litigate to recoup some of your loss??

 

sounds like a lawyer missed out on some easy pickings
....

 

Once FoFL stepped back, he could have trucked it back there I suppose???

Other 355 owners can chime in about the "known failure" part, but common sense would indicate IF that was true special scrutiny on these parts would have occured???

Shafts and keyways don't just 'walk out' if properly put together, IMO.
These motors take a beating if assembled properly. (again IMO)

 

the documented "only new parts" vs a used part should have been a slam dunk.

 

Yea, I picked up on that, BUT in a Service you would not normally replace the 355 camshafts?? or these drive gears???
You would give them a CAREFUL inspection (maybe even some magnafluxing or whatever) and put them back in??

The Woodruff key, and more importantly the torque of the fasteners would be of critcal importance, as always.

It ran for awhile.

 

I'm sorry and I'm not being accusatory but... this makes little sense to me.

If I had in my hand a warranty from a dealer and the engine blew up, I'm sending it back to the dealer without paying one dime.

And, if they won't take it back, I'm finding a lawyer and suing. And, if they won't fix it, I'm suing.

You negotiate to a point and then hit them with all salvos. That's what warranties are for--- to protect consumers.