Exoticar does it again | FerrariChat

Exoticar does it again

Discussion in 'Collectables, Literature, & Models' started by PBRacer, Dec 6, 2006.

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  1. PBRacer

    PBRacer Karting

    Nov 3, 2003
    164
    Virginia
    Full Name:
    Stan
    Just got off the phone with customer service about my Backordered Super Elite models. After telling me they were all shipped then upon pressing they changed that to they expected to receive them soon... all except the 430 which had no known delivery date.

    The real kicker came next when she informed me that the price had gone up since my order was placed back in October and they had no intention of honoring the original order price. Was 235.00 when ordered but is now 299.00.

    I was reluctant to try these guys again after my 12 month wait time on an order several years ago.

    Twice burned and now I have officially learned my lesson: Never again with these guys!!!
     
  2. wetpet

    wetpet F1 World Champ
    BANNED

    May 3, 2006
    10,210
    that's bs about the price increase. i would demand a refund and get it somewhere else.
     
  3. MondialMondo

    MondialMondo Formula Junior

    Oct 9, 2005
    392
    USA
    Full Name:
    MondialMondo
    I got burned too and should have checked their mediocre ratings on Amazon.com before I ordered with them. I guess I was carried away by their website, their ads in Forza Magazine and their nice brochure. They charged me for two Elite cars and only sent me one. I had to go through my credit card company to get my money back as none of my emails to them were ever returned.
     
  4. Scott85

    Scott85 Formula 3

    Dec 16, 2000
    1,240
    Dayton , OH
    Exoticar has been a topic here in the past , do a search on them. If you can't buy it from them in person, don't even bother ordering from them, 95% of the time its not in stock.
     
  5. mrp_e

    mrp_e Formula 3

    Dec 19, 2003
    1,004
    Between Coachella Valley & Motor Valley
    Full Name:
    Bill
    i've never had a problem with their store on park avenue

    but glad to know they're shifty when ordering over the phone or web
     
  6. MondialMondo

    MondialMondo Formula Junior

    Oct 9, 2005
    392
    USA
    Full Name:
    MondialMondo
    Their store in NYC is very nice. The problem is indeed when you order from them online. They are just very disorganized when it comes to the processing of online payments, management of inventory and shipping.
     
  7. Miura Jota

    Miura Jota F1 Rookie

    May 26, 2004
    3,632
    Toluca , Mexico
    Full Name:
    Martin
    everytime a new desirable model comes out

    they claim to have it in stock in order to receive ORDER$$$
     
  8. Perfusion

    Perfusion F1 Rookie

    Oct 16, 2004
    4,151
    Marietta, GA
    Full Name:
    Aaron
    Talk to Mark Fothergill at www.replicarz.com - top notch customer service, and you won't get b.s.'d by him. Class act all the way!

    (I have no affiliation with Replicarz....just a very happy customer)
     
  9. BLACK HORSE

    BLACK HORSE Formula 3
    Silver Subscribed

    Feb 11, 2004
    1,972
    California - Bay Area
    Full Name:
    Rob

    I SECOND THAT... MARK at Replicarz rocks..... SCREW EXOTICAR, THEY SUCK!
    And if anyone who doesn’t agree... just wait and see. Exoticar needs to disappear, NOW.
     
  10. PaulK

    PaulK F1 Rookie
    Silver Subscribed

    Apr 24, 2004
    4,789
    Michigan
    Full Name:
    Paul
    My dad asked me what I wanted for christmas and I pointed him to a lot of stuff on exoticar. I hope it gets there for xmas but now I'm not so sure.
     
  11. Derek at FoD

    Derek at FoD Formula 3
    BANNED

    Jun 10, 2004
    1,924
    Denver
    Full Name:
    Derek Fennig
    Thanks for the heads up! I just placed my first order with replicarz :)
     
  12. jimpo1

    jimpo1 Two Time F1 World Champ
    Owner Silver Subscribed

    Jul 30, 2001
    24,993
    Dallas, TX
    Full Name:
    Jim E
    I'll never buy from Exoticar again, what a cluster ****.
     
  13. dretceterini

    dretceterini F1 Veteran

    Apr 28, 2004
    7,289
    Etceterini Land
    Full Name:
    Dr.Stuart Schaller
    They accepted your order at the lower price. Report them to the Better Business Bureau.
     
  14. dretceterini

    dretceterini F1 Veteran

    Apr 28, 2004
    7,289
    Etceterini Land
    Full Name:
    Dr.Stuart Schaller
    They accepted your order at the lower price. Report them to the Better Business Bureau.
     
  15. SilverOne

    SilverOne Karting

    Dec 10, 2002
    103
    Irvine, CA
    Full Name:
    David
    I'll add my $0.02. I had several cars on order with Exoticars online, and called in ~once a month to be told that they are all back ordered and they're waiting on new shipment to come in for 10+ months. It seems ridiculus to me how products are not being replaced for 10+ months if they are trying to be stay in business.

    I gave up after 10+ months, and told them to cancel the order. Their customer never showed any caring for me as a customer.
     
  16. MondialMondo

    MondialMondo Formula Junior

    Oct 9, 2005
    392
    USA
    Full Name:
    MondialMondo
    You canceled the order and probably purchased the cars elsewhere. I guarantee you that Exoticar will all of a sudden ship to you even though you canceled. That's what happened to me so I ended up with all these duplicate models. I had canceled my orders with them by phone AND email and they still kept shipping to me. Finally, I had to close down my credit card account to prevent any further charges by them. Exoticar can go to hell.
     
  17. MARQ

    MARQ Formula 3

    Feb 9, 2002
    1,924
    East Coast US
    Full Name:
    Marq
    Agree. I never visit NYC without stopping in to buy something there. Have always been treated very well.
     
  18. RP

    RP F1 World Champ

    Feb 9, 2005
    17,667
    Bocahuahua, Florxico
    Full Name:
    Tone Def
    Yes to Mark, great follow-up.
     

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