Computer problems - any advice? | FerrariChat

Computer problems - any advice?

Discussion in 'Technology' started by mchas, Jun 15, 2007.

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  1. mchas

    mchas F1 Veteran
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    Oct 5, 2004
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    Mark
    I hate it when people ask me for help with this stuff, so I apologize in advance.

    Basically, I have a machine I built a few years ago. I had 512MB of PC2700 DDR RAM. It wasn't enough, so I bought a 1GB stick of PC3200.

    My machine started doing strange stuff like restarting right when it would try to load Windows. I couldn't even get it to boot in safe mode.

    I took the new RAM out, put the old RAM back in, and it still acted strange. It eventually wouldn't even display anything on the screen, no beeps, nothing. I was able to resurect it by resetting CMOS, but then it would go into an endless restart loop.

    I plugged the HD into another machine and, with the help of a Windows Install Repair, was able to get it to eventually boot up. I then took the HD back to my machine and tried starting it. Now I'm getting blue screens that seem to indicate I have bad RAM (according to the MS KB articles).

    Any ideas? I've spent hours and hours on this.

    Thanks in advance!
     
  2. yoda

    yoda F1 Rookie

    Sep 27, 2004
    2,598
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    I would first try running memtest from a CD. I believe the latest version of http://www.ultimatebootcd.com/ comes with memtest on it. Download that and burn it onto a CD and then boot from that CD and run memtest. See if errors pop up. Try swapping out the 512 and 1gb and see what kind of errors you get. If you are getting errors on both sticks then I would suspect the processor is going bad. If you are only getting errors on one stick, then it's most likely that stick which is bad. Make sure you reset CMOS each time you trade sticks. Try that and let us know how it goes.
     
  3. Badman

    Badman Formula 3

    Mar 4, 2007
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    First obvious thing I'd check is to make sure all your fans are running. Then I'd suspect the power supply may be on it's way out. Then I'd suspect the memory, then the processor, then the motherboard.
     
  4. mchas

    mchas F1 Veteran
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    I actually ran a memtest on the 512 stick about a month ago and came back with no problems. I didn't have any problems until I tried to upgrade.

    I am having problems with both sticks, but I haven't done enough tests to know if each stick is giving different errors or not.

    The fans are all running like champs. I bought really high-quality silent fans a while back so they shouldn't have problems.

    I suppose the CPU could be going, but it was fine until I tried to upgrade the RAM. And the power supply is a beefy 500W one or something, which is pretty new, so I'd be surprised if that is the culprit.

    At this point, the bluescreen errors are seeming to indicate that the memory is bad. I might try to buy a new stick of PC2700 and see if that works. If not, it's probably safe to assume the memory isn't the problem.

    This all seemed to corrupt some things on my HD as well. I used another machine to run a chkdsk and repair some errors, and had to repair the windows install, but after that it seemed to be OK.

    Very odd..
     
  5. Badman

    Badman Formula 3

    Mar 4, 2007
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    Well, it's got to be one of those things. I'm still going to say my best guess is the power supply. Your problem has all the classic symptoms of a bad PS. But really the only thing to do is to systematically swap out each part in your system and see when the problem goes away.
     
  6. Etcetera

    Etcetera Two Time F1 World Champ
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    I've had bad memory or memory errors take out an XP install.

    If you have a spare drive laying around, try loading XP on it instead of trying to fix a brain damaged OS.

    If you still get BSODs, then you have a hardware error of some sort. Did you try different RAM slots?

    Flashing the BIOS sometimes gets rid of weird errors.
     
  7. mchas

    mchas F1 Veteran
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    I am planning on making a trip to buy a new stick of PC2700 RAM, a new HD, and anything else I think I might need.

    I plan on trying a fresh install on the new HD (I've been looking for an excuse to reinstall windows on a new drive anyway).

    I usually end up swapping all of the parts until I narrow it down, but the only way to do that is to buy every single part and return whatever isn't defective. I was hoping to get around this time, but it isn't looking good.

    I did try different RAM slots. Interestingly enough, it seemed at first like slot #1 was having problems, and once I put the RAM in slot 2 it seemed fine. That was only temporary though. I've tried all three of the slots now, with both sticks, and haven't come to any grand conclusions.

    I have a sneaking suspicion that the RAM is bad and it caused problems with the Windows install. We'll see.

    Thanks again for the help. I'll post some updates if I ever figure this out.
     
  8. vraa

    vraa F1 Rookie
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    Oct 31, 2003
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    See if a linux live cd works.
    If it does, then you've narrowed the problem down to software.

    You've already ran memtest on each stick individually right?

    What error is Windows giving you?
     
  9. Schatten

    Schatten F1 World Champ
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    Apr 3, 2001
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    or Knoppix. =)

    I have a feeling this will be resolved with your fresh install. Moving that hdd to another system and allowing it to install drivers, etc. will corrupt when swapping back and just isn't good practice. The kernel really likes only one system, but swapping boards... eh... not good.
     
  10. mchas

    mchas F1 Veteran
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    I haven't run memtest on the new RAM - only on the old one. But in trying to eliminate variables, I went back to using only the old RAM because I figured it worked for years before I tried to swap it. If it doesn't work now, either I fried it somehow, or the windows install got corrupt.

    I hesitated to plug my HD into a different machine, knowing that the drivers, etc would get screwed up - but I had to get something done and that was my only option late last night.

    I get all sorts of errors. Two that I wrote down were:

    1) STOP: 0x0000007B

    2) BAD_SYSTEM_CONFIG_INFO, and STOP 0x00000074

    The first looks like a bad RAM issue, according to the KB articles, and the second looks like a windows install problem.

    I went and bought new PC2700 RAM, a new 300GB HD, and an external HD enclosure to hook my old drive up to my laptop to transfer my important data in case it all goes to hell.
     
  11. mchas

    mchas F1 Veteran
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    The power supply is looking more and more suspicious. I took one out of another computer I had and I am installing a fresh copy of windows on a new HD I bought. The old power supply was causing errors when I tried to install Windows, but the new power supply seems to be doing the trick. Once Windows is done installing, I'll hook my old drive up as a slave and run chkdsk and then once that is done, I'll try booting from it using this new power supply and see what happens.

    Thanks for mentioning it. I had figured since mine wasn't that old it should be OK. Stupid thing to assume :)

    We'll see..
     
  12. yoda

    yoda F1 Rookie

    Sep 27, 2004
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    Okay we're all interested to know what the culprit was? Find anything out yet?
     
  13. mchas

    mchas F1 Veteran
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    I gave up.

    It wasn't the power supply. I had another one from a different computer that I swapped it with - same symptoms. It wasn't the RAM - I had three different sticks with the same problem. It wasn't the HD (or software) - I had a second drive that I tried.

    So, either the motherboard or the CPU. Not worth dumping anymore money into the setup because it was already 4-5 years old.

    I went and bought a new 4800+ chip and a new mobo for $129 bucks, a new SATA 400GB HD for $90, and 2GB of RAM for $80. Under $400 out the door and this machine is MUCH faster than my old setup. Nice excuse to start with a fresh install of Windows as well.

    Now the problem is transfering all of my data over. I've spend the last two nights doing it, and I still have quite a bit left.
     
  14. yoda

    yoda F1 Rookie

    Sep 27, 2004
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    Well I still stand with my first post that it was the processor. I guess we'll never know :) :) :) Good luck with your new machine
     
  15. 62 250 GTO

    62 250 GTO F1 Veteran

    Jan 9, 2004
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    You're FIRED! But still please post in every "computer needs help" topic ASAP and do it for free! Still friends?!

    Computer can be such a pain when narrowing down problems.

    Cars are sooo much easier. Pop the hood, "Yep, it's valves", close the hood and keep on driving! lol
     

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