Not iTunes, but something else?

Besides iTunes, what are some more sites where you can purchase music? I can't seam to get iTunes to download on our computer. Once it is finished, I get an error message, something about Quick Time not loading right or something like that. I have sent e-mails to iTunes, got a few responses, but nothing that will help so I am getting rid of them!

 

I was wondering if you have ever had any kind of problems with it slowing down you're computer Spam from them?

 

Yea, and it is a pain in the butt, because I used to use iTunes a lot to make CD'S (really tired of the same old same old on the radio) I went to download the latest version and I got that error. I deleted it from our computer about 20 times and retried it, same thing. I even got an e-mail from them that sent me to this link and it said to do the same thing, so I have given up on them!

 

If I am installing the latest version of iTunes, then it should have the latest version of Quick Time, right? Well I have tried that about 20 times already and also sent an e-mail to iTunes. They sent me to a post that told me to delete iTunes from my computer and Quick Time and reinstall it, so I did it, still keep getting that same error. I tried to do what Zahiba had said and install a different version (7.6) and guess what, yea you guessed it, I still get the same error! Thats the same error that I get every time I try it and it seams like it doesn't matter what version I install, this always shows up.
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I sent them another e-mail, I will share it with you guys as soon as they respond, this should be good. God only knows what they will tell me this time!

 

Well, it looks like Rhapsody and Napster you have to pay a monthly fee to be a part of it. I don't mind that, but I would rather have a site where you pay as you purchase. Amazon, it looks like you only pay when you buy something and if I'm not mistaken iTunes is still the same way, isn't it? I am going to wait for there e-mail and see what they say this time about fixing that error, if they don't solve it this time, I am going with Amazon.

 

Thanks for the advice, but I am looking to make CD's also.

 

I got the e-mail from iTunes and here it is, pretty much the same BS that they sent to me the last time. I am putting it on here because maybe some of you other guys will have better luck than I did. I pretty much did everything that I could think of to get it to work, but no success.

---------- Forwarded message ----------
From: iTunes Store <[email protected]>
Date: Mon, Nov 24, 2008 at 6:00 PM
Subject: Re: Downloading; Follow-up: 59849749
To: [email protected]


Dear Leonard,

I understand you are having trouble with quick time, i have referred you to this kabase bellow. This article may help to resolve the issue:

Error -2096
message when opening QuickTime for Windows in Compatibility Mode

I found this article for you on the iTunes support website at:
http://www.apple.com/support/itunes/ww

At that website you will find a wide variety of helpful tutorials, troubleshooting tips, and support information.

I hope that this information will help to resolve the issue. If you require more in-depth assistance, you will need to call Apple technical support (there may be a fee associated with the call). To find the appropriate phone number, please visit:

http://www.apple.com/support/contact/phone_contacts.html

I hope this addresses your issues. If you have any more question concerning this matter feel free to email us again. Thank you for being an iTunes store customer.

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.



Sincerely,

Ester
Tier 1 iTunes Support
http://www.apple.com/support/iTunes//ww

Customer First Name : Leonard
Customer Last Name : Parks
email : [email protected]
Web Order # :
Support Subject : Downloading
Sub Issue : I continually receive an error message when I attempt to resume the download
iTunes Account Name : Not provided
Platform : Windows XPSP2+
Country : United States (English)
Item Name : iTunes
Error : other
Other Error : Quick Time failed to initialize (error- 2096) Quick Time is required to run iTunes. Please reinstall iTunes.
Comments: Quick Time failed to initialize (error- 2096)
Quick Time is required to run iTunes. Please reinstall iTunes.

That is the message that I get every time I install iTunes. I have tried different versions, nothing works, I still keep getting that error message. I have taken everything that has to do with iTunes off of our computer, including Quick Time, and tried to reinstall iTunes. I still keep getting this error! I sent you guys an e-mail about 2 weeks ago about the same issue and you sent me back a link that I could go to and solve the problem. It didn't work, it pretty much said to install iTunes but with a different version of Quick Time. I find it really hard to believe that there isn't anyone that works at iTunes that can solve this problem. I know it doesn't happen to everyone that downloads iTunes but for the ones that it does happen to it seams like there isn't any help for. We get the same old answer every time we e-mail you guys and the same old answer doesn't work........

 

I guess I stuck my foot in my mouth to soon. I got another e-mail from a guy at iTunes and he gave me the right way to solve this problem, I have posted both of the fixes on here. Good luck!