I wanted to thank Eugenio for his expertise in resolving the problem with my 1999 355 F1. The original problem was the car shifting into neutral at the worst times. The car would stay in neutral for 20 minutes or so before I could get it back into gear and on the road for the next few miles where it would repeat the process. My frustration level was increased as the car only had 4000 miles. My repair experiences were costly and completely off track.. I took the car to FX Performance. They reset the computer and waved a magic wand. Clearly, this did not fix the car. Cost: $2,500. I took the car to Ferrari of Orange County and they wanted to replace the F1 pump and actuator. The cost of this repair was $20,000. They believed that I had low pressure, therefore I purchased just the pump myself and they graciously installed it for $8,000. No luck. Total cost: $11,000. I then took the car to Auto Gallery. They replaced a few relays and aligned the car. Another $5,000 spent and the car was not fixed. All of the original problems still existed and now the car began to stall at red lights .. getting worse. Wanting to be fair, I took the car back to FX Performance and they replaced the engine mounts. Another quick $1,000,, and no fix. I researched the internet, contacted a few mechanics from as far away as England and no one had a clue about what was wrong with the car not to mention how to fix it. All the while, and at no charge to me, Eugenio was researching the problem, and on a Saturday plugged in his SD2 computer. He discovered that the problem was the result of a few bad sensors, and at the grand sum of $1,400 (parts and labor included),,, removed the bumper and bell housing and the car was fixed in one afternoon while I waited. YOU ARE THE GREATEST! I am so happy with his level of professionalism and persistence that I may even purchase another Ferrari and it may even have the F1 system. I was committed not to ever buy another Ferrari especially with the F1 shifter. I now feel confident that there is not a problem that he cannot diagnose and repair at a fair price. I always tell my friends that many people can afford to get into the Ferrari game, but few can afford to play unless you have a friend that is a Ferrari mechanic. I then tell them that their friend is E. Thank you for all of your help over the years does not begin to describe the relief you have given me, but words are all I have. Sincerely, Johnathan Sires, 1999 Ferrari F1 Spyder Canyon Country
"car shifting into neutral at the worst times"... I remember that on my 355. Glad to hear your problems were solved.
this problem lasted four years and cost many thousands of dollars. It amazed me that no one could figure this one out, until now. It turned out to be a couple of sensors. This is troubling as the car was fine. The sensors that tell the computer there is a problem were to blame. I wish there was an error override. I was stalled in some pretty bad areas. How did you solve your problem?
Thanks for sharing your story John. I am glad to hear the big E fixed your problem!! Eugenio is a legend!! All those who have dealt with him cannot say enough good things about him!! Fantastic!! Enjoy that 355 brother!
I don't know the guy but heard the best things about him! I wish I lived at least in the same state where he is! I feel sorry for all the $$$ you poured into the car as a result of wrong diagnosis from other mechanics, but I am very glad your nightmare was resolved by the best F mechanic!!
John, Glad to hear you got your problem solved by www.Eugenio'sFerrariService.com and the big man on the block "E." I hear this sort of thing often, people taking their cars and paying hard earned money to shops that can't fix the issues. Those of us who are E's customers are so fortunate. Welcome to the group of happy E customers Sorry to hear you dumped so much unnecessary money on the car, I really hate to hear things like this. But look at the bright side, you are in with Eugenio now. The worries are behind you! Many Many trouble free miles. And you're in my neck of the woods, come by for coffee! Maybe we can get E to come by too (I wont count on it, but it's worth a shot). Chris
And if one has experienced being in the Hell that it is to have their prized car touched by members of the devils service station, they will then truly know the Heaven that is EUGENIOS............(read) Guardian Angel ! Hank
Can't be more happier with Eugenio's service. I'm PROUD to say that my car was and will always be serviced by Eugenio!!! True story here: When I was searching for my F355, came across a real nice '95 Barchetta Berlinetta. We were about $3K difference in reaching a deal. Owner was real firm on his price & he said "because car was serviced by Eugenio" and had the paper work to prove it. I ended up with my '99 because I fell in love with the F1 shift.... In fact, knowing that Eugenio is here in SoCal is the reason that pushed me over the edge for jumping in with both feet into F355 ownership despite it's well known that F355 are expensive to maintain. But with Eugenio here, I'm not worried not even a bit about car breaking down. If it does, E will fix it and get me back on the road again. Peace of mind, now, that's a real and rare F-car ownership experience!!!
If not for Eugenio, Helms and Rifledriver, there would be a LOT more Ferrari owners leaving the fold over frustrating issues. I'm thankful they are around.
More like hard earned FORTUNES! Really sorry you had such a hard time getting your problem solved John, but glad you finally found a respected and knowledgeable pro to get the job done!
Hey John, Glad the car is working great. I'm the guy you gave a ride to at Eugenio's shop. Well, now that you know where to get it serviced it should be running fine with no problems . The best part is that you didn't even have to get new engine mounts or have you F1 system cleansed . Happy driving. Brent
Glad you got it worked out, OUCH on the repairs on the way. Look on the bright side, that stuff is new!
Nice, only $20,000 and the F1 problem is fixed. Still a good post -- find the right mechanic before you buy the Ferrari.
Hi Chris. You are close. My office is a few blocks away. I actually think that your shop may have replaced the batteries in my wife's Movado??? When I am in the area next I will definitely stop by. Thanks for the invite.
Yes, we probably did. We are on the 2nd floor next to Macy's. See ya soon I am usually there Mon, Tue, Fri and Sat (not tomorrow though, my daughters Bday) Chris
Dang I have been meaning to visit Chris at his new store for over a year ........... .................. I still owe him a 'triple choca latte extreme' ............. I will make good on this Chris ........ I have not forgotten ............... !!!
3 years ........... ????? ............... dang .... ................... I just watched your TV ad ......... it was awesome !!! I need to get down there soon ........ !!!
That's excellent news John. Kudos to getting your car fixed, so now you can enjoy it without all that worry.
