e-bay Saying I'm a Liar! | FerrariChat
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e-bay Saying I'm a Liar!

Discussion in 'Technology' started by Jerrari, Nov 27, 2009.

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  1. Jerrari

    Jerrari F1 Veteran

    Jul 24, 2001
    5,469
    Michigan
    Full Name:
    Jerry Wiersma
    #1 Jerrari, Nov 27, 2009
    I went into my e-bay acct. yesterday and found that someone apparently hijacked it and put a Mini Cooper on there for sale (see link below). I immediately deleted the listing and changed my password (I have had my acct. hijacked at least 5 times over the years, so it was not a HUGE surprise). Then went to e-bay's live help and simply wanted my listing fees waived as I did not list this item. I explained the problem to person #1 who transfered me to person #2 who I had to explain the whole thing all over to. They transfered me to person #3 who I had to explain this all to again. This went on and on until I got to person #7. I told this person NOT TO TRANSFER ME AGAIN as I have been transfered 7 times, been on line for over an hour and I am not happy. This person in the trust dept. asked, "did you list such and such", I said yes. He said that the Mini Cooper was listed from the same computer. I said impossible. They said it DEFINITELY was. They said they could not remove the fee as it was my problem. I said that I have never owned a Mini Cooper and for them to do a title search and see who owned the car. I know this would not PROVE my case, but would help. Then they said they would remove the fee but also all of the other items listed by that computer and that computer would be barred from listing any items on e-bay in the future. I said unacceptable. After 1.5 hours on line w/ these people they finally agreed to remove my listing fee w/ no strings for the Mini, but they basically had the attitude that I was lying and were only doing it cuz I was so persistent. My question is, why is their "intelligence" telling them that it was listed by my computer when it absolutely was not? I do all of the e-bay listings in my office and noboby else here has access.

    http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&item=260513550371&viewitem=&sspagename=STRK%3AMEUSX%3AIT
     
  2. BubblesQuah

    BubblesQuah F1 World Champ
    Silver Subscribed

    Nov 1, 2003
    13,232
    Charlotte
    #2 BubblesQuah, Nov 27, 2009
    It's possible that your office PC is infected with a trojan that is using it (or giving remote users the ability) to make these bogus listings. Seems likely since you've had so many issues with your account being "hijacked" in the past.

    I'm sure Ebay records the IP address of the posting creator - and I'd assume they are telling the truth when they say that all of the listings (the legit ones and the bogus ones) were made from the same IP address.

    Do you have any idea why you account keeps getting compromised? I've been on Ebay for years and have never had that problem.
     
  3. Jerrari

    Jerrari F1 Veteran

    Jul 24, 2001
    5,469
    Michigan
    Full Name:
    Jerry Wiersma
    #3 Jerrari, Nov 27, 2009
    In the past, I let others here in the office do listings and re-listings as we always have 5-10 items on there at all times. What happened was they fell for the bogus scam where a person claims to be e-bay and they need us to sign in and "update our account" and they then had our password. I now do all of the listings myself. Thanks.
     
  4. 285ferrari

    285ferrari Two Time F1 World Champ
    Sponsor

    Sep 11, 2004
    20,958
    MD and NE
    Full Name:
    Robbie
    #4 285ferrari, Nov 28, 2009
    How would one get rid of this Trojan? Good Anti-Spyware program help?
     
  5. ferraridude615

    ferraridude615 F1 Veteran

    May 4, 2006
    5,836
    Texas
    #5 ferraridude615, Nov 28, 2009
    Good anti-spyware, anti-virus, and firewall and keeping them all up to date. I've downloaded trojans before and RARELY does it get past my defenses.

    Also being mindful of what types of sites you are on and what you are downloading will keep the majority of trojans/malware away.
     
  6. ferraridude615

    ferraridude615 F1 Veteran

    May 4, 2006
    5,836
    Texas
    #6 ferraridude615, Nov 28, 2009
    Some trojans can be a pain in the @$$ . I had a friend download a "anti-virus" that was actually malware which disabled things like control+alt+delete making it very hard to remove.

    If that's the case a simple google search will find 100s of other people who ran into the same problem and a solution.
     
  7. the_stig

    the_stig F1 Rookie

    Sep 19, 2005
    3,497
    #7 the_stig, Nov 30, 2009
    If they are flagging you based on your IP address you need to be aware that they are talking about your "public" or internet IP. If you are on any kind of network then the public IP of all of the computers on your segment of the network will be the same. This means that another computer in your company may be the one that is compromised. Could also mean that someone in your company listed a Mini using your account. ;)
     

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