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Computer - Not Responding

Discussion in 'Technology' started by 285ferrari, Mar 18, 2010.

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  1. 285ferrari

    285ferrari Two Time F1 World Champ
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    #1 285ferrari, Mar 18, 2010
    Just started a couple days ago----While browsing or within Quickbooks, computer says Not Responding---The cursor starts spinning and the computer does nothing. Have to shut down and re-start---Any ideas? Using Firefox as a browser and it is up to date.
     
  2. Ricambi America

    Ricambi America F1 World Champ
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    #2 Ricambi America, Mar 18, 2010
    Do you have any add-ons in Firefox? Disable them or start Firefox in safe mode.
     
  3. 285ferrari

    285ferrari Two Time F1 World Champ
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    #3 285ferrari, Mar 18, 2010
    Yes---I had about 5 add-ons--I disabled them all----I will stay like that and see if it helps--thanks Daniel....
     
  4. 285ferrari

    285ferrari Two Time F1 World Champ
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    #4 285ferrari, Mar 18, 2010
    Still doing it---Everything seems to be running super slow all of a sudden....Took almost 10 min for my Qbooks to load
     
  5. Zack

    Zack Formula 3

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    #5 Zack, Mar 18, 2010
    Try Spybot Search and Destroy, and Malware Bytes scanner.
     
  6. 285ferrari

    285ferrari Two Time F1 World Champ
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    #6 285ferrari, Mar 18, 2010
    Just did Malware Bytes---Nothing detected---Trying AD Aware Destroy now
     
  7. 4REphotographer

    4REphotographer F1 Veteran

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    #7 4REphotographer, Mar 18, 2010
    Robbie,
    What OS? Everything up to date? CTRL-ALT-DEL and see what processes are running and what is chewing up all your power.
     
  8. 285ferrari

    285ferrari Two Time F1 World Champ
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    #8 285ferrari, Mar 18, 2010
    Windows 7 - Only thing running is Internet and Qbooks most of the time....
     
  9. 4REphotographer

    4REphotographer F1 Veteran

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    #9 4REphotographer, Mar 18, 2010
    What had you done differently when the problem started happening? Just looked up Quickbooks and it seems only the 2010 edition is compatible with 7, what version are you running?
     
  10. rich uk

    rich uk Rookie

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    #10 rich uk, Mar 18, 2010
    When he said check processes on CTRL+ALT+DELETE that means going to the 2nd tab in that says processes not just the first one that comes up which is labelled applications.

    Then you should click to sort by CPU or Memory and see if something is munching all your resources. Obviously this next bit comes with a disclaimer that you do it at your own risk, but read the description for the process thats eating everything, and if your ok with what it is, right click and end process.

    If that sorts out the problem you've just got to work out whats causing the process to run.

    Rich
     
  11. 285ferrari

    285ferrari Two Time F1 World Champ
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    #11 285ferrari, Mar 18, 2010
    Only thing I have done recently is add that Carbonite Online backup service---I have a external 500gb HD that is almost full and don't want to lose anything.

    I am running version 2010 Quickbooks, I had to upgrade from 2009 when I got Windows 7...
     
  12. 285ferrari

    285ferrari Two Time F1 World Champ
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    #12 285ferrari, Mar 18, 2010
    Got about 20 Processes running--the biggest being Firefox-Memory is 210,000K--most of them I have no idea what they are....The smallest being 404K
     
  13. 4REphotographer

    4REphotographer F1 Veteran

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    #13 4REphotographer, Mar 19, 2010
    Last edited: Mar 19, 2010
    It has to be the back-up program. Their website says it runs and updates in real-time, I'd suggest just buying a couple 1TB drives, under $150 now.

    edit: some more instances http://www.donloper.com/product-service-reviews/carbonite-backup-slows-computer.html
     
  14. Asian1118

    Asian1118 F1 Rookie

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    #14 Asian1118, Mar 19, 2010
    I think we need some more information, what are the specs of the computer you are using? I run carbonite real time on my laptops and do not see a problem.


    Have you recently updated firefox? 210k seems high you could try uninstalling and reinstalling an older version:
    http://oldapps.com/firefox.php
     
  15. 285ferrari

    285ferrari Two Time F1 World Champ
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    #15 285ferrari, Mar 20, 2010
    What info do you need? And how do I tell you? Yes, I updated the Firefox about a week ago...
     
  16. 285ferrari

    285ferrari Two Time F1 World Champ
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    #16 285ferrari, Mar 20, 2010
    Went in and downloaded an older version like you said--Version 3.5.7 from a few months ago ...I'll let you know how things work...
     
  17. powerpig

    powerpig F1 World Champ

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    #17 powerpig, Mar 21, 2010
    You may want to update your java engine.
     
  18. 285ferrari

    285ferrari Two Time F1 World Champ
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    #18 285ferrari, Mar 21, 2010
    Funny, you say that, I have had 2 popups recently that said something about allowing JAVA to update--I clicked yes....it said it was a trusted site

    I downloaded the older version of Firefox, not as slow as 2 days ago, but still getting the Not Responding message 4-5 times a day....

    Ran Malware Bytes and did a full scan, took 4 hours and no infections or problems detected...
     
  19. powerpig

    powerpig F1 World Champ

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    #19 powerpig, Mar 22, 2010
    Try uninstalling Java and reinstalling. There have been some problems lately. Also do the same for flash.
     
  20. 285ferrari

    285ferrari Two Time F1 World Champ
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    #20 285ferrari, Mar 22, 2010
    Where do I find those to do that
     
  21. 4REphotographer

    4REphotographer F1 Veteran

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    #21 4REphotographer, Mar 22, 2010
    Don't quote me on this since I haven't used 7, but there should be an option for Add/Remove Programs under System in the Control Panel.
     
  22. 285ferrari

    285ferrari Two Time F1 World Champ
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    #22 285ferrari, Mar 22, 2010
    Did the Java--No change
     
  23. 285ferrari

    285ferrari Two Time F1 World Champ
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    #23 285ferrari, Mar 22, 2010
    I found it---Still no change----Seems like once every 10 min--the little cursor just spins and says Not Responding--I wait about a minute and it comes back up....
     
  24. 4REphotographer

    4REphotographer F1 Veteran

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    #24 4REphotographer, Mar 22, 2010
    Did you ever try stopping the back-up system? Does it still only jam up when using Qbooks?
     
  25. 285ferrari

    285ferrari Two Time F1 World Champ
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    #25 285ferrari, Mar 22, 2010
    Did it once in Qbooks, but mostly when I am on the internet
     
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