Outstanding service experience at FoNE. Thanks Steve!

I just looked over my car this morning and paid the bill for a major service on my 89 328 GTB. I couldn’t be more pleased with the entire experience. The work was top notch, it was competitively priced (especially with my FCA Membership), and the service team was outstanding throughout the process. It was everything you would expect from a top notch organization like FoNE. They came highly recommended and so I’m passing along my own recommendation to anyone in the area that needs service. You will be in good hands.

 

Mike,

I am happy to jump in with my 2 cents as well-
The entire team at FoNE is fantastic, all of them... sales, service and parts, Ryan can find almost anything for you...trust me. TR parts are not easy to find! They are all knowlegable, and passionate about our cars.
Steve, Mike and the entire service team are the Best!

Cant say enough good stuff about these guys...

 

Steve and his team have maintained my car from the day that we purchased it from FoNE a number of years ago.

Two majors, a clutch and a few other things...... Pricing has always been reasonable and competitive. Everything done perfectly without concern.

They are truly knowledgeable professionals. I wouldn't go anywhere else.

- Ron Frohock

 

Thanks guys... It's my pleasure to care for your Ferraris. I take pride in our workmanship and treat every car as if it is my own pride and joy.

Unfortunatly I am no longer with Ferrari of NE. It's been a great 11 yrs and I will keep in touch with all my Fcar friends. I'm not going anywhere!!

Steve

 

That's unfortunate, Hope we'll still see you around!

 

wow.... you will be missed greatly are you still in the car biz somewhere else? It's always good to know a few trustworthy advisors when maintaining pricey cars

 

A bit of a shock....you'll be missed. You were great to work with.

 

Steve,

Good luck, I always REALLY enjoyed working with you - I hope you stay in the business. Someone with your reputation, knowledge, hard work, and customer service will have many opportunities.

Very best,

Andrew Kelley

 

Thanks to all...much appreciated!

Andrew...I got your PM. I'll give you a call.

Steve

 

Steve,

Sorry to see you go.

All the best to you and your family.

Thank you for great service.

Gene

 

Steve,

Truly a shock !!! You are one of the real class guys I've ever met.
I'm lost for words as to how this could have ever happened.Was it because you bought a Vette ??? LOL !!! I can not thank you enough for all you did for me in taking care of my cars.There was never a moment that I felt you were trying to do something without my interest in mind.This is just not believable.You were really the "face" of FONE and will really be missed.

Mike Ferrante

 

Thanks again for everyones support and kind words.

I've been taking care of the Ferrari community for the past 11 years and I'm not going anywhere.

Steve

 

Your involvement in the Ferrari community is the reason I brought my service business to FoNE. I'm very sorry to hear this news. Good luck and please keep in touch.

Regards,
Mike

 

Hey Mike...thanks for everything. I really appreciate it.

As I said...I'm not going anywhere. I have too much dedication and passion for the marque to just walk away.

I'm looking into all my options but stay tuned!!

Best,
Steve

 

Hi Steve,

Though we met only briefly in person 2 years ago when I purchased my 360, we spoke often over missing master fobs and slow down lights in the months after my car arrived.

I heard this news and must say I am shocked to say the least...I wish you all the best and please PM me if you need a reference.

 

Steve,

Best wishes to you and your family.
Please keep us posted.

Jon

 

I just wanted to say Thanks to you Steve for your help with my 360 over the last 3 years. You and your staff at The FoNE service dept made me very comfortable from day one. I will personally miss dealing with you.
You always treated me in a very professional and fair manner. Most importantly, you always kept your word.
Good luck, from your friend in Maine. I hpoe to see you around.

 

Steve,

I had no idea that when I wrote my response at the begining of this thread, the direction this thread would be going... I am totally shocked!

You have truly become a friend in every sense of the word. Many of us, have trusted and relied on you with our most prized posessions, as we only could, with a true friend.

I have never had anyone in business, take as much interest in my satisfaction and happiness, as you have and I am so appreciative.

I am sure this is very hard to do with such a demanding clientel.

Please stay in touch with me, I very much want to maintain our friendship.

I wish you the very best and if I can do anything to help you please let me know.

Best wishes

Paul

 

I am also very disappointed to hear that you are no longer at FoNE.
Honestly, you and Nick are the reasons that I have continually serviced my car there.
You will be a true asset to your future employer.
Please let me know if there is anything that I can do to help you.
- Ron Frohock

 

Thanks for all your support! It's nice to have so many loyal clients and true friends. It was really the relationships and the cars that made it an enjoyable 11 yrs.

Now time to start the next chapter...