Service Record Question | FerrariChat

Service Record Question

Discussion in 'New Member Introductions' started by JLuce, Feb 12, 2012.

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  1. JLuce

    JLuce Karting

    Feb 12, 2012
    73
    I'm about to pull the trigger on a 575M and would do so tomorrow but for the fact that the dealer says there are no records for the car. It's a low mileage 2002 (under 7K) and appears to be clean as a whistle. I find it hard to believe that there are no records and don't want to buy someone else's problem. Is there a way to trace the history on this car? I have the VIN. If it turns out that I can't get historical records, is a discount appropriate and, if so, what kind of discount (%) is fair? To be safe, if I get this car, I'm thinking I'll have to sink another $3K-$4K into it to have the timing belts and bearings replaced, fluids changed, etc. I've never owned a Ferrari and am not looking for a divorce in case this turns out badly . . . All advice very welcome!
     
  2. Kds

    Kds F1 World Champ

    #2 Kds, Feb 12, 2012
    Last edited: Feb 12, 2012
    Welcome to F-Chat !!

    You're going to sink money into any technologically sophisticated later model Ferrari, regardless of whether or not it has service records. That is why new cars (which have no service records) cost more, to cover the inevitable warranty expenses the factory will incur. I am not trying to be a smart azz either, just making a point for the sake of comparison.

    Most often, service records do not tell you when a sensor or ECU, or a power seat motor, or a window regulator, will fail, nor will they tell you if a cat is starting to get plugged plugged, or if your tensioner bearings are starting to fail, etc, etc. And if they do, they are often excluded from the package of records you receive. They are just a snapshot in time of the condition of the car at that moment. Negotiate a discount that you think is appropriate and move forward assuming that your due diligence (a PPI and the various VIN search reports out there) tell you the car seems OK.

    What is it worth ? That is in the eye of the beholder. To me, having no records is a 10% deduction. Which is the cost of a major service, or two........well worth it IMHO.

    The only downside is a smaller pool of buyers later on, but if you buy low, you can also sell lower in time.
     
  3. plastique999

    plastique999 F1 Veteran
    Owner Silver Subscribed

    Nov 9, 2008
    8,841
    SoCal
    Full Name:
    Edward
    I posted a similar question in the 360/430 section...you can view the responses.
    But in general, most buyers shy away.
    I was close to pulling the trigger on a 430 but I was on the fence and then having no records kind of steered me away.
    If I REALLY loved the car and would have kept it a long time, I would have gotten a PPI and sealed the deal.
    But I know myself and I may rotate the car out in 1 or 2 years and when it comes time to sell I don't want to face the same hesitation from future buyers.
     
  4. JLuce

    JLuce Karting

    Feb 12, 2012
    73
    I appreciate the feedback. I agree with the concept that the service records won't tell the future but I'm more interested in the past - did prior owners change the fluids? Have the timing belt and tensioner bearings ever been replaced? The answers to questions like those help determine what to look out for in the future, I would think. Appreciate the suggestion for the PPI - heading out to talk to a couple of guys today.
     
  5. greyboxer

    greyboxer F1 World Champ

    Dec 8, 2004
    12,664
    South East
    Full Name:
    Jimmie
    You might strike lucky by talking to the original supplying dealer - are the service book handbook etc etc also missing ?
     
  6. PV Dirk

    PV Dirk F1 Veteran

    Jul 26, 2009
    5,401
    Ahwatukee, AZ
    I purchased a much older car and did as suggested above. I called a shop that my car went through, they were very forthcoming about the car. My car too has no initial service records but at this point I have 15 or 20 years worth.

    If you end up keeping the car for 5 or more years and show records for annual fluid changes and services, in that time frame you have built a track record for the car.

    My service booklet has selling dealer info in it (they went out of business) and it has the initial services stamped into it so I have no reciepts but I do have a record that it was done.

    Ask to see the books, tools, anything else that should go with the car. If those items aren't there I'd wonder why. Someone pilfered them from the car, the car was in the possession of someone who does not respect the car for it's identity.

    Good luck, I hope it works out for you. A 575 is on my dream list.
     
  7. JLuce

    JLuce Karting

    Feb 12, 2012
    73
    Can't thank all you guys enough for your advice! I'll be seeing the car tomorrow and, thanks to you all, will be better armed with the right questions. Once I see the manual and other items you mentioned, I'll follow up to let you know what I discovered. I do know the tool kit, a car cover and a spare tire are all there in the trunk based upon my first visit. Also talked to a guy about a PPI today. I asked if he did work for the seller and it seems thay have a symbiotic relationship insofar as the dealer recommended this outfit, too. Should I be looking for somebody who has had no interaction with this dealer? I'm not looking for someone to load up a report with defects but, instead, someone who's going to call the baby ugly if the baby's ugly. I'm pragmatic enough to know that anyone can find problems - I want to hear about them but also want to know that they're typical issues (if they are) that every Ferrari owner should expect to eventually have to deal with.
     
  8. greyboxer

    greyboxer F1 World Champ

    Dec 8, 2004
    12,664
    South East
    Full Name:
    Jimmie
    Very rare - check out the 575 area for many threads with more detailed buying advice - part of the inspection should include an SD2/3 readout showing clutch life etc
     
  9. JLuce

    JLuce Karting

    Feb 12, 2012
    73
    Back to the dealer to find out if they have the owner's manual and the answer is "no." The tool kit is also missing. Amazingly, though, they have three key fobs. No service records, either. The dealer presented me with a CarFax Report. It was interesting, but nearly as interesting as the report I received from Autocheck.com. AutoCheck indicated the car had either been in an accident or suffered vandalism. I'm trying to get AutoCheck to elaborate on that. A careful inspection of the car seems to indicate that whatever happened must have been minor in nature. No overspray anywhere except on frame just inside the hood along the bumper. My PPI guys said the bumper has been repainted and said that's not unusual. PPI revealed that about 72% of the clutch life is used up. Also has a power steering hose leak. The PPI and AutoCheck.com were the best moves ever and I have you guys to thank for the recommendations! Trying to figure out what discount is appropriate for the lack of records and report of an accident. Or, should I just walk? BTW, did I mention this car was on the auction block almost four months in a row? It seems to have a sordid past . . .
     
  10. PV Dirk

    PV Dirk F1 Veteran

    Jul 26, 2009
    5,401
    Ahwatukee, AZ
    Since it has no history, I'll make one up. It's a repo. The current place that is selling it got it at auction.

    Sounds like a used car that was not owned by a car person.

    May end up being perfectly fine.

    I bet they have a pile of room for dealing on price.
     
  11. donv

    donv Two Time F1 World Champ
    Owner Rossa Subscribed

    Jan 5, 2002
    26,105
    Portland, Oregon
    Full Name:
    Don
    You should certainly take some money off your offer-- I would say a typical 550/575 will have books, tools, and at least recent service records. So not having those means this car is worth less than an average car.

    Personally, I would get a subscription to Ferrari Market Letter and have them check their files before buying any used Ferrari. They can tell you any time it's been advertised in the past, with the mileage, etc.

    Also keep in mind that this car will be harder to sell when you go to sell it. Ferrari buyers tend to be picky about that sort of stuff.

     
  12. JLuce

    JLuce Karting

    Feb 12, 2012
    73
    I hadn't thought about a repo but you're spot on. Thanks for the Ferrari Letter tip! A buddy of mine is a member and sent me the Asking Price Index for last week. That suggests the dealer is asking about $5K more than average but, of course, I didn't see any adjustments in the matrix for mileage, condition, year, etc. Seems to be an average of every car of that model? My PPI guy says if I keep the car for an extended period of time and create a history from the day I own, the lack of a history in prior years won't be so much of an issue. What are your thoughts?
     
  13. PV Dirk

    PV Dirk F1 Veteran

    Jul 26, 2009
    5,401
    Ahwatukee, AZ
    I'm in agreement with making your own history. However I'd say 5 years with two services and annuals and showing a desirable amount of trouble free miles every year. No records from day one will keep it out of top dollar collector range, but if you are buying to drive that won't be necessary. Find prices for the missing bits, books, tools, etc. Part of owning a Ferrari is having it complete. Get all prices from retailers as you can't guarantee you will find on ebay. Take this amount off the asking plus the service and I'd knock off a few percentage of price to take into account the lack of records (others will know better what should be deducted for this model). It will make it harder for you to sell short term, it should make it harder for them to sell as well. You should be paying a below average market price for a car that has been vandalized of the bits that belong with it.

    But if you are head over heels madly in love with it then hard negotiation is difficult if not impossible :D

    If things don't feel right, remember that there are other ones out there.
     
  14. JLuce

    JLuce Karting

    Feb 12, 2012
    73
    Great advice - thanks! I would appreciate hearing from anyone who can opine on what would be a fair price for this car given the history I've described in this string. I'm not looking for an investment although I don't plan on buying and flipping - this is a car that I'd like to hold onto provided it doesn't turn out to be lemon.
     
  15. PV Dirk

    PV Dirk F1 Veteran

    Jul 26, 2009
    5,401
    Ahwatukee, AZ
    You should probably go to the model specific forum in the sections below. You will get a lot more feedback in that area. You might specifically ask what the discount should be on this vehicle with no records and no tools/books. Ask them what else should be present with car, they will know best.
     
  16. JLuce

    JLuce Karting

    Feb 12, 2012
    73
    Will do. Thanks!
     

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