Finally Got my baby home!! Not all fun and games though.....

up4speed · Jun 20, 2012

Spider360Matt said: ↑

up4speed said: ↑

It's not in the original thread, I mentioned in the original thread that there are way too many details to get them all. There was a work order written with work that they owed me. It was completed when I was down there, and signed by them. I have copies of everything. I added that fact in one of the following posts. I'm pretty confident that if I take it to court, I would win with flying colors. I think they are taking advantage because I'm out of state and they feel they can get away with it.

Im sorry - in knowing that you have work orders to support them, I would hit hard on those issues. Maybe your next step is a registered letter from a law firm stating your position. Send it to the dealer, and send a CC to Ferrari NA stating your case and intended recourse. I would bet it wouldnt go father than that.

I doubt it would get as far; however, It looks like FL small claims would be a total pain and some up front cost, but you can request repayment of filing and legal costs (at least it appears to be the case) within your claim. Small claims is supposed to be $5k or less, not including legal fees etc. And, you can be represented by an attorney rather than having to be present for the process/claim.

Knowing that you did your part, I hope you stick by your agreement and get everything that they agreed to!! Good luck!
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I want to see what the total bill is going to be for the car, then I'll decide how aggressive I will get legally. I think the big difference is if the hood can be corrected, or if it needs repainting. If I sue, which I probably won't (I never sued anyone in my life, I can usually work things out as a reasonable person), since I am going through the trouble anyway, I will also ask for the diminished value of the car due to the repaint decreasing the value of the car. Like I wrote in prior posts, I probably paid almost $20K more to get a "perfect" car rather than a "good" car. I knew going into it, that by getting a car like this, I would lose a much higher percentage of my money upon resale, as compared to buying that "good" car and reselling in a few years. I didn't care because I consider myself a car nut, and I want, and keep my cars at a certain level (usually a show winning level). When they are at that level, I enjoy driving them a lot more. I paid the price to get that, but didn't recieve the product. I'm not saying that it is now worth 20K less, it is however worth something less. Not sure how much, but definitely less. I didn't lose the fact that it is still a 1 owner (2 including me) car with low miles, perfect mechanically (so far), perfect interior and nicely optioned car. I do still love it, and I don't regret my purchase. I just really hate dishonest, lazy, apathetic, selfish people.
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FerrariDublin · Jun 20, 2012

Wow. Sounds like your car is a total lemon. Please post the VIN# so we can all avoid it given it's incredibly diminished value.

up4speed · Jun 20, 2012

FerrariDublin said: ↑

Wow. Sounds like your car is a total lemon. Please post the VIN# so we can all avoid it given it's incredibly diminished value.
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I'm going to keep that a secret, so I can sell it to you in the future, and screw you with the sale. My plan is to represent it as no repaints and everything working. Once you buy it, I will just not return your calls and let you deal with the problems your self after the sale. I won't care because I got top dollar for the car. Hell, I'll even charge more than I paid, so I can make a profit. I can really laugh my way to the bank then. It's just so easy to make a buck. Everyone should do business that way. Why make money the honest way? It really doesn't make sense....

up4speed · Jun 20, 2012

I've been on the internet a minimum of 13-14 years. I think the total of all my posts, on all the forums combined will not add up to the amount of posts that I wrote on this thread.....I can't stop, this is absolutely crazy!
It makes it worse because my car is at the dealer until late Friday, or Saturday......I want to drive it!

MVDESQ · Jun 20, 2012

o31982 said: ↑

i am so glad i invested in a paint meter
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I have been told that Ferraris can not be paint tested - they won't even pass a paint test from the factory.

up4speed · Jun 20, 2012

GOOD NEWS!!
I just received a call from the manager. I want everyone to know that he seemed genuinely concerned, and wants to do the right thing for me.
My intent for the original post was to help others out if purchasing a used car from anyone, or any dealer, and to also document my "adventure" to show that you can never be too careful. Even though I felt that I took all precautions to ensure a smooth purchase, I still had unresolved issues.
I said it a few times, and I will say it again, I was holding out on full judgement of the dealer/sales personnel until I saw if the dealer took it upon themselves to "do the right thing". A few times I may have gotten wound up a little, mainly because I was pushed by some other posters here (I won't mention names), I did my best to try and avoid that, but when backed in the corner, I felt "what's right, is right".
It seems as of now, according to the manager, they are looking to do the right thing. He agreed to cover the cost of the alarm siren, and the detail job. I am happy with that. I took care of the little things myself, no big deal. I will keep everyone posted on the results of the detail work done, I'm keeping my fingers crossed that it doesn't need a repaint. Please refrain from any more specific bashing until the whole thing pans out (please don't push me to it). They made a few mistakes, they've owned up to them, and they are agreeing to pay the amount that it costs me. At this point I believe that he will follow through with our current agreement and my faith in the dealership can be restored after all!

av2 · Jun 20, 2012

up4speed said: ↑

Who knows....Maybe the bumper cover was painted as well...remember the Light that was not working in the bumper. I discovered that it wasn't the bulb, but instead a disconnected electrical jack...HMMMMM
It was a single owner car 3,500 miles, and the interior is absolutely PERFECT! Like new, not a mark anywhere As it should be for a 1 owner 3,500 mile car. A big bonus was that clutch wear was only 2.7%!! Those are the reasons that this car attracted me.
It was owned by an older gentleman that obviously drove it very calmly. That is evident from the clutch wear, tire wear and brake wear, or the lack thereof. The car is phenominal except for the exterior (working on bringing it up to my standard). In all fairness the exterior in general is actually in very good condition, with no more damage, than a single bad car washing can cause. It's just the hood that looked horrible. Hopefully it can be detailed out, or I may be looking at a repaint. I will add it to the list of repairs that the dealer owes me at this point. Even though a paint job on the hood wasn't a repair that was specifically owed to me like the other stuff. I feel that it is owed to me because I was deceived about not having any repaints. I should, at a minimum, be entitled to a "proper" repaint. I don't think that is unreasonable, is it?
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I asked about the interior simply because it's almost impossible to make used leather look like new. If the previous owner took good care of the interior, he probably did the same for the rest of the car. Perhaps the repaint was from something minor such as a bad clear bra removal or a stone chip. Since you bought it, just think positive. Yeah if it bothers you, just get the hood repainted and send the bill along with the other receipts to them.

o31982 · Jun 20, 2012

MVDESQ said: ↑

I have been told that Ferraris can not be paint tested - they won't even pass a paint test from the factory.
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really? I will check and confirm this.

paulie_b · Jun 20, 2012

up4speed check your PM.

up4speed · Jun 20, 2012

av2 said: ↑

I asked about the interior simply because it's almost impossible to make used leather look like new. If the previous owner took good care of the interior, he probably did the same for the rest of the car. Perhaps the repaint was from something minor such as a bad clear bra removal or a stone chip. Since you bought it, just think positive. Yeah if it bothers you, just get the hood repainted and send the bill along with the other receipts to them.
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The interior absolutely looks like it should with only 3,500 miles, like new!
Same goes for the car mechanically.
I agree that the repaint was more than likely something minor, there was no evidence of accident damage, as I said in my previous post. A repaint is not original paint though..... One of my pet peeves
As I mentioned in my previous post, they agreed to make sure that the car is in the condition that was agreed upon prior to the sale. I'm happy about that.

paulie_b · Jun 20, 2012

you are welcome. my pleasure.

MVDESQ · Jun 20, 2012

o31982 said: ↑

really? I will check and confirm this.
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Yes let me know. A couple dealers told me that as well as my local body shop who repairs Ferrari, Lambo, Bentley & Rolls. Curious if you hear the same. I love the paint meter!

futureferraribuyer · Jun 20, 2012

The only way for the dealer to make this right is to take the car back. Too many red flags on this car so return it if you can. Personally, I think Ferrari dealer inspections are completely worthless. It is a check list. Full CPO inspection at least does a compression test. The catch 22 is that dealers will not allow outside PPI - probably because they know the car will not pass.

Repaint is very worrisome and a poorly done job is even more worrisome. Repaint should not be obvious if done properly which it sounds like it wasn't. I wonder what was not done properly as well. Send it back.

vrsurgeon · Jun 20, 2012

I'm enjoying this thread sarcastically speaking. You guys hold out for that one owner car, pay top dollar for a low miles example... and then still have little things that detract from the car. And find out it's not "perfect" in the end. It makes me happy that I spent MUCH less for my imperfect 99'...

I hope after all this settles you are able to enjoy your car for a very long time.

up4speed · Jun 20, 2012

futureferraribuyer said: ↑

The only way for the dealer to make this right is to take the car back. Too many red flags on this car so return it if you can. Personally, I think Ferrari dealer inspections are completely worthless. It is a check list. Full CPO inspection at least does a compression test. The catch 22 is that dealers will not allow outside PPI - probably because they know the car will not pass.

Repaint is very worrisome and a poorly done job is even more worrisome. Repaint should not be obvious if done properly which it sounds like it wasn't. I wonder what was not done properly as well. Send it back.
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They did do the compression and leakdown test, and all the numbers came back ok. Mechanically (so far) this car is exactly how you would expect a 3,500 mile car to be.

I totally agree with you on the repaint. I can't understand why it would be blended and not just paint the whole hood. I'm wondering if maybe a clear bra was removed and paint was damaged in the process, or maybe just road rash that the prior owner was not willing to accept. At any rate it definitely does bother me, I really wanted a car with original paint. That was avery important selling point for me. That is the biggest disapointment. Everything else can get worked through pretty easily. The original paint can never be put back. Hopefully it looks good after they detail it properly. If not, I will have to get it re sprayed. I wonder if it only needs the clear coat stripped and re sprayed? I wonder if that's possible?

up4speed · Jun 20, 2012

vrsurgeon said: ↑

I'm enjoying this thread sarcastically speaking. You guys hold out for that one owner car, pay top dollar for a low miles example... and then still have little things that detract from the car. And find out it's not "perfect" in the end. It makes me happy that I spent MUCH less for my imperfect 99'...

I hope after all this settles you are able to enjoy your car for a very long time.
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LOL, you are 100%correct! I wish I didn't have that passion / OCD for my cars. It can definitely be a losing battle. You will also lose much less money upon resale of your "not so perfect" car. However, logic has nothing to do with it. If I used logic, I would never have bought a Ferrari. I have to admit though, now that I'm driving one, with each mile I drive, it makes more and more logical sense to own one! I've only driven it for 3 days, and I'm hooked for life!!!

Gh21631 · Jun 20, 2012

Trent said: ↑

Can you clarify something for me. If you could not tell the hood was repainted after seeing it in person in FL pre purchase, and also did not realize it was repainted after receiving, inspecting, and driving the vehicle for the better part of a week, looking at and complaining about the hood 17 times. How exactly would a salesperson or service department know it was repainted? BTW this is NOT a rhetorical question; I really want to know how you would expect them to know it was repainted?

So once again you are calling someone a liar, and I just dont see the lie.

I am assuming you had checked the carfax (pre purchase), etc and it was clean.
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Every dealer checks the car for paint work with a meter when they bring it in - they 100% know. Then they beat you up on trade in. When I inquired about re-paint on my car they handed me a paint meter and told me to check each panel myself.

Spider360Matt · Jun 20, 2012

vrsurgeon said: ↑

I'm enjoying this thread sarcastically speaking. You guys hold out for that one owner car, pay top dollar for a low miles example... and then still have little things that detract from the car. And find out it's not "perfect" in the end. It makes me happy that I spent MUCH less for my imperfect 99'...

I hope after all this settles you are able to enjoy your car for a very long time.
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well said...they are afterall, meant to be driven and by their nature, depreciate

Ice9 · Jun 20, 2012

I'm not sure a detail job is going to fix a bad paint job. I would take it to Bradan and let them get the car straightened out. Next, I would take their bill and mail it to the dealer with a letter asking them to reimburse you. I would be shocked if you didn't get some action. Probably no need to get litigious.

You probably won't get 100% of your money back but maybe that's a fair resolution since, in some sense, you probably should and could have taken greater care about the inspection. Caveat emptor: the dealer had a well-known conflict of interest in the matter and so it probably wasn't prudent to trust them.

SrfCity · Jun 20, 2012

FLA dealers are pretty dodgy especially when you're out of State. It's pretty hard to ensure the guy is going to follow through when you're sitting back at home. Withhold money until car is delivered and then have them FexEx title, have someone do a final check and only then hand over the balance of the funds? Luckily the things you mention won't be too hard to correct. A swirl and haze remover on that paint could have it looking better than new.(you might need to use a deeper cutting polish) Anyway, once this is over I'd just focus on enjoying the car

Testacojones · Jun 20, 2012

I have to step up and say that there are crooks in every state. I have bought all my cars in Florida and have never gotten screwed, the only time it happened was with two purchases that were from out of the state. But I have a thing against Miami cars, Vegas, etc. That's because I don't like to buy cars that belonged to a poser, a personal matter of mine.

up4speed · Jun 21, 2012

up4speed said: ↑

Almost my response exactly. Yes I will definitely move on, but I will make every attempt to stop their shady business practices, it's the point.

It's not in the original thread, I mentioned in the original thread that there are way too many details to get them all. There was a work order written with work that they owed me. It was completed when I was down there, and signed by them. I have copies of everything. I added that fact in one of the following posts. I'm pretty confident that if I take it to court, I would win with flying colors. I think they are taking advantage because I'm out of state and they feel they can get away with it.

This is true, I know that they get repaired at the port sometimes. It's not the fact that it was resprayed that bothers me, it's the fact that it was an obvious issue (to someone in the business) and they didn't tell me, and/or correct it. (is it a coincidence that they knew that I wouldn't have bought it had I known about the repaint?)
Hopefully the detailer can get it to look better without a repaint, He said he would have to wet sand it a little, but thinks he can improve it a great deal. If it's perfect, or almost perfect, I will leave it, otherwise I'm in for a hood repaint also. Bummer!

I am definitely not the only one who notices it. The service writer at FofLI couldn't believe that they shipped the car to me in that condition....it is obvious when looking at it in person. It's just that I'm the only one who's going to care about it...It is my car after all. The photo is just an IPhone photo. I'm sure if I used a real camera with the correct lighting and angle, it would be very obvious to all. It looks like a wavy line that goes across the hood from left to right, about 1 foot forward of the windshield. I can't understand why they didn't just refinish the panel as a whole? Actually now that you mentioned it. I'm probably dumb for not trying to photograph it before I took it in to get repaired. I guess I didn't think of it because, like I said, I thought it was just a detailing issue. I figured it's no big deal. I guess it's too late now. It's at the shop as we speak (type).
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Correction: It wasn't the service writer that said he couldn't believe it was sent to me that way. It was someone else....I mixed them up.

bball16 · Jun 21, 2012

Based on the time of your posts when do you sleep? Lol

paulie_b · Jun 21, 2012

bball16 said: ↑

Based on the time of your posts when do you sleep? Lol
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good one! LOL

paulie_b · Jun 21, 2012

up4speed said: ↑

I wonder if it only needs the clear coat stripped and re sprayed? I wonder if that's possible?
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yes, I am almost 100% certain that it can. not stripped but wet sanded.

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