Finally Got my baby home!! Not all fun and games though..... | Page 9 | FerrariChat

Finally Got my baby home!! Not all fun and games though.....

Discussion in '360/430' started by up4speed, Jun 18, 2012.

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  1. radix

    radix Karting

    Dec 2, 2010
    234
    I wouldn't be surprised if the repaint/touch up/poor blend was at the factory rather than a fix by the previous owner. Not even a very basic collision shop will blend an easy to repaint component like a hood - not to mention a shop with a Ferrari sitting in front of them. Cars have paint defects of all sorts during factory paint and assembly - it is up to the QC guys to find them and get them fixed, sometimes they are less than excellent.
     
  2. MVDESQ

    MVDESQ Formula 3

    Nov 25, 2010
    1,581
    Greenwich, CT
    Full Name:
    Matthew & Kristen V.
    agreed. You can test the thickness obviously but the variation between panels will not be consistent. This is what I have been told, and as such when I bought my 430 I had to rely more on the visual inspection to determine if the paint was original (other than the bumper cover, which is typically resprayed.). If you can't find a paint pattern of thickness, it's essentially useless.

    I find cars that are too perfect (no chips, small scratches) to be suspicious as after a few years of driving, it is inevitable to get some rock chips, etc.

    When I bought my Porsche used on the other hand, I used the paint meter on each panel, and everything was within .5. Ferraris just make it a little more tricky.

    Another thing I found - is my car was certified, and I also bought the power warranty. The dealer spent 1 day going through the car to qualify it, and found several issues the owner (it was a consigned car) had to fix totalling about 6-7k. It actually almost killed the deal. My orig delivery date was cancelled at the last minute, but then they ended up working it out. My point is I recommend the power warranty if it is available to your car. It seems like they use much more care when inspecting the car rather than just checking boxes. It also has to be a car they feel hasn't been damaged and is a good example. If they certify and warranty a car that hasn't had the due diligence completed, apparently the factory wont be too happy w the dealer.
     
  3. DrDoug

    DrDoug Formula Junior

    Dec 4, 2009
    384
    San Jose, CA
    Full Name:
    Doug T
    To the OP regarding the alarm battery: When I bought my 360 it too had the dead alarm battery as yours does. Fortunately, it was not a hard or expensive correction. My suggestion is to become a subscriber to Fchat ($15) and search the threads on the alarm battery. I tried the route of doing the 9volt rechargeable replacement but that didn't work. I ended up buying a whole alarm siren / battery from Ricambi to replace it ($336). I have seen other posts who found a Corvette alarm/ battery unit that was the same for even less cost. It is a small box that one can replace yourself with about 30 minutes time. No wiring, just unplug the old box and plug in the new one and screw it back into the harness. Judging by the appearance of your garage, it would be a no-brainer for you. Feel free to PM me if you want any input on the process of correcting the alarm issue.

    Also, the battery inside the alarm remote can be easily changed yourself for $5 but you need to buy the right brand of battery. There are posts on this as well. Lastly, there is a quick 15 minute change that can dramatically improve the range on your alarm remote from several feet to 30 feet or more if this hasn't been done already.

    Best Regards,
    Doug
     
  4. dreichman

    dreichman Formula Junior

    Sep 9, 2011
    425
    Denver, CO
    Please post link regarding the thread to extend the remote range. Thanks in advance.
     
  5. up4speed

    up4speed F1 Rookie
    Silver Subscribed

    Feb 16, 2012
    3,700
    Long Island, NY
    Full Name:
    Chris
    #205 up4speed, Jun 24, 2012
    Last edited: Jun 24, 2012
    I finally got the car back today! Ferrari of Long Island did an AMAZING job detailing my car. The detailers name is Chris, he is a very nice guy, who obviously takes pride in his work. I truly cant believe how good it looks, I can't stop staring at it!
    Mike the service writer was also very helpful, and a very nice and honest guy.
    I HIGHLY recommend them for your detailing needs! I'm sure that their service needs, are just as competent as well.
    The only bad news is that even though the paint blend mark on the hood has been GREATLY improved, I still have to have it re-painted if I want it to be fixed properly. On the bright side, ALL of the nasty swirl marks have been completely removed from the whole car. The finish looks mirror like, as it is supposed to. I'm a happy camper. I now have to submit the receipts, for the work needed to correct my car, to the service manager of the dealer where I bought my car so I can be reimbursed for the costs of repairs, as he agreed to as per our conversation on the phone the other day.
     
  6. alvav

    alvav Karting

    Apr 27, 2012
    123
    Montreal, Canada
    Full Name:
    Leonidas Vavougios
    Here are what i feel are REAL examples of significant issues after taking delivery of a 10 year old, hand built, exotic car:
    1) oh my god, the check engine light just came on, and it's the catalytic converters!! (many thousands of dollars)
    2) oh my god, the tranny throws me into neutral when I'm in 3rd or 4th gear! (clutch job, many thousands of dollars)
    3) oh my god, my convertible top is misaligned and scraped the crap out of my quarter panel! (thousands to repair and repaint)
    4) oh my god, my car is leaking oil all over my driveway! (change seals and/or gaskets for thousands of dollars)
    Etc, etc

    A bulb, a battery and a detail job?? Followed by an 11 page thread?? You do realize that you have a Ferrari that doesn't leak, with no CEL lit up, drives great, etc; and you're upset?
     
  7. up4speed

    up4speed F1 Rookie
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    Feb 16, 2012
    3,700
    Long Island, NY
    Full Name:
    Chris
    #207 up4speed, Jun 24, 2012
    Last edited: Jun 24, 2012
    I was smart enough to check all those major things PRIOR to purchasing the car. Yes those things are bad, but those are things that shouldn't be happening on a car that is guaranteed to be perfect and dealer CERTIFIED. You are complaining about all the posts, but it is very obvious to me that you didn't actually read all the posts. If you did, you would realize that I am not actually upset at the car itself.
    It has to do with broken promises made to me, or errors made by the seller.
    If I were to sell you a pack of gum for 50 cents that is supposed to come with 5 pieces of gum in it, you then recieve it and it only has 4 pieces in it. What is that called? Would you be happy?
    If you would be happy, I want to sell you a lot of things that I have lying around my house, let me know.
    Apparently the seller agrees with me that they dropped the ball on this transaction, and they are doing the right thing so far and agreed to pay for items required to bring the car to the condition that was promised to me in the first place. In other words they are promising to give me the 5th piece of gum that they OWE me.
    Please re-read my prior post (#156) that says " Please refrain from any more specific bashing until the whole thing pans out (please don't push me to it). They made a few mistakes, they've owned up to them, and they are agreeing to pay the amount that it costs me." I don't want any unfair attention towards the dealer if they are in fact doing the right thing.
    With all due respect, I think you are one of the few that just doesn't get my point of view on this matter, so please don't add remarks that are going to make me have to explain myself over and over again like a broken record. By you doing that, it will go from an 11 page thread to a 12 page thread, for no valuable reason. It will not help me, nor the dealer in this instance.
    I think you are too emotionally attached to the car to make any logical sense. For you to understand my position on this, use any example of an item that you purchase other than a Ferrari. Use any priced object because price means nothing in this. I will try and give you additional examples other than the pack of gum example I already gave. Here are a few random examples to help out: (tell me honestly how you would feel in these instances?)

    a) You took your car in for a flat tire, they told you they would replace the tire. You get the car back, it has a plug sealing the tire....why are you complaining, it's holding air isn't it?

    b) You call a contractor to install a double hung window. When the job is done, the contractor left, and you realize that an unopening window was installed. You can still see through it, so who cares, right?

    c) You buy a home entertainment system. At the time of purchase, the salesman agrees to throw in a set of interconnect cables included in your agreed upon price. When it comes to your house, no cables in the box. Don't complain, you got a good stereo, right?

    d) You ask a painter to paint your main foyer. He gives a price to paint the foyer, once you get the bill you realize that he added a "brush washing fee" onto the price. Why not pay it, everyone pays that, they painted the room for the price they said, didn't they?

    e) You hire a home inspector to inspect the home and do an engineers report before you buy it. He insures you it is the best home in the country for sale and it needs nothing. The next day you go into the attic (that was supposed to be checked) and you obviously see in plain view that a series of 6 roof rafters in a row were eaten by termites, and almost completely gone! The roof didn't fall off, why are you complaining?

    f) you tell a salesman that the alarm doesn't ring when the alarm is tripped on a car and you want it fixed, he never gets it fixed. You call and ask why, he says the car doesn't have an alarm that rings (apparently insulting your intelligence), only the lights flash. Why worry about it you have a nice car?....oh wait, that actually happened to me...

    I could go on for ever, but if you still don't get it after the few examples I gave, I'm just wasting my time explaining it for the 50th time.
     
  8. Moopz

    Moopz F1 Veteran
    Owner Rossa Subscribed

    Jun 29, 2004
    5,558
    Orlando, FL
    If you'd refrain from being an armchair quarterback perhaps this thread would be shorter. Let's see how it all resolves.

    When I took delivery of the 430 I paid a few extra pennies for the best example I could find that had the right options. It still was under warranty so I wasn't worried about mechanicals, especially after I read through the service history.Received the car and it was perfect except that the alignment was off and I had to take it to the local dealer to have that and a few warranty things fixed. Was the car an excellent example otherwise? Yes, but I had been promised one thing and had expected that. How the selling dealer handled the situation (as it is here) speaks volumes.
     
  9. 360trev

    360trev F1 Rookie
    Project Master

    Oct 29, 2005
    4,330
    Gibraltar
    Full Name:
    360trev
    I have only scanned this thread as its become LONG now. Here's my 2c's on this;

    Appropriate Expectations
    1. The 360 is an old car now so ones own expectations really do need to be set accordingly about what your buying.

    Buying old low mileage cars - Warning for others![
    2. I would advise against trying to by an old ultra low mileage car as all of the problems which normally get address in the first 10k-20k are likely to still be lurking - and will need repairing if any significant mileage is now done.

    Modern cars like the 360 do need to be driven (ideally) at least once a month . They should be driven to get up to full operating temperature. Cars with more mileage on them perform better, are generally much more reliable and are better value for money too. I'd be also concerned about how many of the recall campaigns have been addressed.

    Detailing
    3. Paint Swirls - Easy enough to solve, takes a day at a detailer - Job done. The dealer was just likely trying to get you to sign on the dotted line. I would have requested the work be done before handing over the money. This way you could see either receipts for work done or view photo's to see it met your satisfaction.

    Tire Failure
    4. Tire Failure, see point 2, its highly likely connected, old tires are probably original from Ferrari. They are likely to have cracked/failed when the car was actually used! I'd advise replacing ALL of the tires on any old car that I don't know the history of. They will definitely be 'off' by now if running on original rubber. Don't buy the same tires, tire technology has advanced a lot since the 360 was new. Ask for advice or read the countless threads.

    Alarm Siren
    5. Alarm Siren, again see point 2, its also connected to not being used and the age of the vehicle. The siren contains a soldered on battery and due to age it will have well gone flat by now. The internal battery is not a consumer serviceable/replaceable item but some people have done it providing its not leaked out and killed the board. Easy enough to buy a replacement. Just plugs in and plays. Just need to remove the front hood area carpet/firewall.

    Good luck.
     
  10. Kaivball

    Kaivball Three Time F1 World Champ
    Owner

    Jan 11, 2007
    35,997
    Kalifornia
    You have clearly missed the point.

    Kai
     
  11. TheMayor

    TheMayor Ten Time F1 World Champ
    Rossa Subscribed

    Feb 11, 2008
    106,280
    Vegas baby
    As usual Kai: BINGO.

    I'm glad the OP is happier now. Time to get some miles on that thing.
     
  12. up4speed

    up4speed F1 Rookie
    Silver Subscribed

    Feb 16, 2012
    3,700
    Long Island, NY
    Full Name:
    Chris
    you definitely have some good advice. hewever a lot of these things were touched on in the past posts.

    1. The expectations were set according to the car, clearly stated by me, and agreed upon with the seller.

    2. I agree with this. All the recalls were checked prior to purchase, all were completed. No problem there. I STRONGLY agree with the car having to be run to operation temperature for a while each and every time it is run! The internal moisture and combustion acids will prematurely cause problems if you don't!!

    3. true, but there has to be some kind of trust. I showed an example of a vehicle they had there (a black F430) and used it as an example of my expectations of the final product. They said no problem and agreed.

    4. Tire issue had nothing to do with the tire itself. It was a damaged valve stem, that was damaged from the tire tie down straps. I didn't really blame anyone, it was an accident. I just shared it on the thread because I was telling my first day adventure with the vehicle. High points and low points as well.

    5. You are correct about the siren, it is an expected failure point. The issue was that I pointed out the bad siren, they promised that everything wrong would be fixed. I specifically mentioned the siren and the detailing several times. Car arrived and neither problem was fixed prior to delivering my car to me. I shouldn't have to say anything more on this.

    Thank you, everything is already looking better now that the car shines as it should. Now it is in the dealers court to do the right thing and take care of the expenses incurred having the problems corrected.
     
  13. up4speed

    up4speed F1 Rookie
    Silver Subscribed

    Feb 16, 2012
    3,700
    Long Island, NY
    Full Name:
    Chris
    Going for a drive now!! I'm not even happy taking it out only once a day! this is bad.....real bad.
    My wife said I could have at least gotten a mistress that cooks and cleans. LOL

    I was warned about the addiction, but I didn't think it would be this bad!!!
    I'll be back later.....
     
  14. bgmix

    bgmix Formula Junior
    Owner

    Aug 1, 2009
    612
    AZ|NYC|FL
    Full Name:
    Bob Giammarco
    +1 Especially because in the northeast, it'll be "put her away for the winter" time in the blink of an eye.

    Uh, oh - here comes the ensuing "I drive my Ferrari in the snow all the time posts" :)
     
  15. JWeiss

    JWeiss F1 World Champ
    Owner Silver Subscribed

    Nov 18, 2010
    12,324
    NYC and Long Island, NY
    Full Name:
    JWeiss
    Hopefully, we'll have a repeat of last winter. My av picture if from 2010-2011 winter...since the car came in Oct 2010, that winter was the height of frustration. Go Global Warming!
     
  16. av2

    av2 Formula Junior

    May 22, 2008
    478
    S. California
    Are you stating this by experience?
     
  17. radix

    radix Karting

    Dec 2, 2010
    234
    Based on auto manufacturing experience and consumer service experience. Of course with the limited knowledge of his problem, I am just throwing another idea out there.

    Kinda funny though, just last week I had to run my truck to a few repair shops to get quotes on damage to the hood and windshield caused by some carelessness of a roofing crew (a shingle blew down and scratched the hood and windshield)- at the three places I stopped at - a GM dealer, and two collision shops- all immediately said they would repaint the entire hood as the simplest and best repair - so I have a hard time to think that anyone would think that a blend spray across a Ferrari hood would be attempted by any professional.

    At the same time having been involved with many assembly plants (not Ferrari), there are all kinds of paint defects that can happen on a paint line that may result in flaws that need to be caught and repaired before a cars leaves the plant. I don't know what the OP defect really is - is it a respray or a thickness defect from the original paint? Is the plant more likely to do blend repairs vs. the repair market ? What was the defect that was repaired if it was a repair?

    Just throwing out a reminder that paint work/rework is a part of the manufacturing process- and likely to happen more often on low volume cars - since they have less complex/repeatable processes in the first place and they have better QC - that catches and demands smaller flaws to be reworked than high volume manufacturers.
     
  18. Hkpooh

    Hkpooh Formula Junior

    Nov 11, 2011
    514
    yeah, promised but not done and small problems are two different things......promise is a promise.
     
  19. av2

    av2 Formula Junior

    May 22, 2008
    478
    S. California
    If you don't want to watch the entire video, just skip to 8:10.

    [ame]http://www.youtube.com/watch?v=DL4na6ZMttU[/ame]
     
  20. futureferraribuyer

    futureferraribuyer Formula Junior

    Jun 23, 2010
    296
    Great video and looks like they're doing a great job to me. Of course they are on video.
     
  21. DoctorWill

    DoctorWill Formula Junior

    Jun 12, 2010
    761
    Playa Vista
    Full Name:
    Will
    Wait a minute....the car alarm is suppose to chirp when I push the alarm button??? I always thought it's only the light that flashes?

    Will
     
  22. up4speed

    up4speed F1 Rookie
    Silver Subscribed

    Feb 16, 2012
    3,700
    Long Island, NY
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    Chris
    I'm pretty sure that the US ones chirp, and the Euro spec ones don't. Not personal knowledge, just what I'm gathering through research.
     
  23. Spider360Matt

    Spider360Matt Formula Junior

    Mar 14, 2012
    595
    California
    In two stage paint (base & clear) its not uncommon at all to blend the color and clear coat the entire panel. And, while they say they would repaint the entire hood, this is more likely what they meant if its just a small area.


     
  24. ar4me

    ar4me F1 Rookie
    Owner

    Apr 4, 2010
    3,114
    Southern California
    Full Name:
    Jes
    When I disable the immobilizer with the fob prior to turning the key, yes, it beeps.
    Jes
     
  25. vrsurgeon

    vrsurgeon F1 World Champ
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    Dec 13, 2009
    16,549
    Charleston, SC
    Full Name:
    Curt
    On entering unlocked car and to disable immobilizer, Mine (99) does not. Beeping on lock or unlock car depend on euro/ us/ row /Switzerland. it's all in alarm manual. page 12. depend if you have us versus the euro immobilizer alarm.
     

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