Interesting take on Ferrari Dealerships | Page 3 | FerrariChat

Interesting take on Ferrari Dealerships

Discussion in 'Ferrari Discussion (not model specific)' started by Napolis, Aug 23, 2012.

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  1. jkddad

    jkddad F1 Rookie
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    Apr 26, 2006
    2,695
    You are correct, it is in the best interest of Ferrari to monitor and correct issues they have with dealers. Heck, most fast food places are based upon a franchise environment, with the corporate entity policing the franchises to ensure brand name quality and reputation.
     
  2. billg

    billg Formula Junior

    Jun 7, 2006
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    New Orleans
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    Bill Grady
    #52 billg, Aug 25, 2012
    Last edited: Aug 25, 2012
    Yes, the Chronopassion was the low point but we all have a bit of pretension in us. I, for example, store my Ferrari under a cover in the driveway. Every morning, my beagle, Elwood F. Kirkman (pretentious name), jumps on top of it and marches the entire length of the car, back and forth, sniffing. See what I mean? If that's not pretentious, nothing is.

     
  3. TheMayor

    TheMayor Ten Time F1 World Champ
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    Feb 11, 2008
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    Vegas baby
    #53 TheMayor, Aug 25, 2012
    Last edited: Aug 25, 2012
    See, this is where you are completely wrong.

    Every car I bought I bought because I wanted it. No one told me to buy it.

    Every car I owned I truly enjoyed owning.

    Now, if it's my decision to buy (or not buy) and I never paid more than MSRP and I got a fair trade in value vs the market and I get good service, then why is this wrong? Why should I not keep coming back? Wouldn't you?

    I have 2.5 million miles on a major US airline. Do you think I get treated the same way that a person who never flew on that airline does? Ummm... no. I get treated better.

    Do I expect to get treated better? You bet.

    Do you think when I fly on a competitor airline, no one gives a hoot about me? Of course.

    Staying loyal has it's advantages -- to both parties.

    You see.... it's just business. I can never understand why people cannot figure this part out. Earth to 720EC: A car company is there to make a profit, not to kiss your behind just because you think you are worthy.
     
  4. b-mak

    b-mak F1 Veteran

    Actually, he's a pretty low key guy.

    I guess you've got your own interpretation of that statement. The point is that typically no one takes notice of you in that joint, regardless of what you drive or what you're wearing.

    Buying one car in this store certainly doesn't get you on their radar. Buying multiple cars, however, gets you on a first name basis with the dealer principal.

    When then next generation of affluent buyers starts walking through the doors of these boorish stores (not just FoO), are they going audition for their right to buy a car or will they take their money to the Lambo or McLaren stores? Time will tell.
     
  5. 134282

    134282 Four Time F1 World Champ
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    Aug 3, 2002
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    Carbon McCoy
    I agree with what you're saying, but Ferrari has no motivation to step in and restructure - there's still a years-long waiting list for the new models. Why would SpA devote any capital toward fixing something that's technically not broken?
     
  6. anunakki

    anunakki Seven Time F1 World Champ
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    Oct 8, 2005
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    Jerry

    He may be a great guy be he does come off as insufferable in that blog
     
  7. rdefabri

    rdefabri Three Time F1 World Champ

    Jun 4, 2008
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    Harley Davidson had to do this during the 80's and continues through this day. Without this level of interaction, they would have ceased to exist.

    Every dealer is different, but I chuckled at the Porsche commercial. There's a local dealer that's been around for years, and they've treated me like complete garbage the 2-3 times I've been there. One time I was there to test drive a Land Rover, for God's sake, and they blew me off while at least 5 people that came in after me were helped.

    Fine - I'll never buy a car from them, but talk about arrogance...
     
  8. Ryan S.

    Ryan S. Two Time F1 World Champ
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    Mar 20, 2004
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    Never had an issue with any ferrari dealer. Ferrari store in NYC always has friendly faces. FOH has always been good. Granted I dont go in expecting red carpet treatment so Im not hurt if people dont talk to me, I actually prefer it.

    Favorite dealer though would have to be FOH because of the "special" cars in the back garages.

    Steve Harris in SLC was awesome to on a customer service level.
     
  9. 720EC

    720EC Karting

    Dec 24, 2004
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    New York & OC
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    Scuderia
    Yo Bob, although I have much respect to any Penske owned dealership... Stop bragging that you did not pay a "premium" in one way or another to get your 458 spider. We all did and I frankly find that hard to believe if you are receiving your car so soon.
     
  10. WilyB

    WilyB F1 Rookie
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    Feb 23, 2007
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    I see a trend here... is a 21st century remake of the M6GT in the works? ;)
     
  11. wbklink

    wbklink F1 Rookie

    Sep 2, 2009
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    Bill Karp
    + 100 on that !

    cheers,

    Bill
     
  12. TheMayor

    TheMayor Ten Time F1 World Champ
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    Feb 11, 2008
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    I'm not bragging. I'm correcting your claims with the truth. Why is that bragging? It's not my fault the truth hurts.

    I'll give you a hint:

    You don't have a problem with your dealer. You have a problem with jealousy.

    But, to get to the point, I did not pay a premium for anything, period. Hard to believe or not, I did it. And, I'll tell you something.. I am not alone.

    You said I sucked "whatever" to get a car. Well, if you think buying what the cars and owning them is that, I can see why you have a problem dealing with your dealer. If you think buying a car you want is like having to give them oral sex, then it's no wonder you aren't satisfied.

    It's business. I know this is shocking but the world does not exist merely to stroke your ego.

    And, the world does not exist to make your every whim come true.

    My suggestion for your long term happiness. Forget owning a Ferrari. You're more the Lexus kind a guy. The free coffee is great in their showroom and the salesmen have all been taught to do "that smile" -- or else they move back to selling Camry's.

    And, you can get any car you want off the lot and never have to worry about blowing anyone to do it.
     
  13. emcauto

    emcauto Karting

    Jul 1, 2009
    248
    Would love to see the bill myself to see how much under MSRP you snagged it for?
     
  14. TheMayor

    TheMayor Ten Time F1 World Champ
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    I never said UNDER. I've always paid list price for everything.

    Hey, if you want to fly to Vegas next week and watch me sign for it, you're welcome. Just do me a favor and drop a few coins the slot machines while you're here to help out our fair city. :)

    But, this discussion is not about me. It's about how some feel they are treated at dealership. I think if anything is clear here -- YMMV.
     
  15. wbklink

    wbklink F1 Rookie

    Sep 2, 2009
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    Bill Karp
    He did not say under.

    He said ...."I never paid more than MSRP"

    I have met Bob at P.W. and he is a very nice guy.

    And he is not a B.S. kind of guy !

    cheers,

    Bill
     
  16. BOKE

    BOKE Beaks' Gun Rabbi
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    The first rule in Las Vegas is, "Nobody messes with TheMayor."

    The second rule in Las Vegas is "A lot of holes in the desert, and a lot of problems are buried in those holes. But you gotta do it right. I mean, you gotta have the hole already dug before you show up with a package in the trunk. Otherwise, you're talking about a half-hour to forty-five minutes worth of digging. And who knows who's gonna come along in that time? Pretty soon, you gotta dig a few more holes. You could be there all f@@kin' night".
     
  17. TheMayor

    TheMayor Ten Time F1 World Champ
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    Feb 11, 2008
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    Vegas baby
    LOL!!!!!!!

    You know, all it takes is one call from me to Steve Wynn and.... well.... :)
     
  18. emcauto

    emcauto Karting

    Jul 1, 2009
    248
    So if he never paid more than MSRP did he pay at or under ?

    Is that better coach?
     
  19. BOKE

    BOKE Beaks' Gun Rabbi
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    Jul 13, 2009
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    Hi Bob,
    Ryalex and I had lunch yesterday at the Wynn while I had my 355 smogged and detailed.
    We ate at the Terrace Pointe Cafe. I let Ryan have the seat with the view since he is a married guy. LOL

    In the downstairs showroom the first car to your left was a Grigio Titanio 458 Italia Spider optioned out to the max. It was the first one Ryan and I have seen in person. The car looked AWESOME! I unsnapped the rope to take a closer look and the girl at the counter flipped out. I told her my car was in for service, and I have bought a car there before. She went off in a hurry to complain to Rich.

    Rich asked her if I looked like a Taliban and she said yes. He told her I was a friend of his and to leave me alone. She didn't come back to the showroom.

    When are you getting your new car?

    Cheers,
    Marc
     
  20. Kaivball

    Kaivball Three Time F1 World Champ
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    Jan 11, 2007
    35,997
    Kalifornia
    Here is a guess: he paid MSRP.

    Kai
     
  21. TheDuke

    TheDuke Formula 3
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    Jul 22, 2011
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    Although mr mayor can elaborate, when buying a new car from Ferrari that you speced out yourself, you will very rarely pay more than or less than the MSRP. That's just the way it works.

    Mr mayor is a very active member that many people know. He's bought multiple ferraris new and knows the process pretty well. He's a good source of info on this topic.

    Of course, results may very
     
  22. emcauto

    emcauto Karting

    Jul 1, 2009
    248
    Thanks Mr Duke , and you are?
     
  23. cobmw

    cobmw Formula Junior
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    Sep 22, 2006
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    Rocky Mountain area
    Ferrari Newport Beach used to be fun to visit. But now the showroom is roped off and you must log in on a computer before you can enter. Including phone number, email, etc.

    I walked out.
     
  24. billg

    billg Formula Junior

    Jun 7, 2006
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    Bill Grady
    #74 billg, Aug 25, 2012
    Last edited: Aug 25, 2012
    Do you guys have any idea how self-absorbed, superficial, egomaniacal and petty you sound? Honestly, as an American, it's embarrassing.
     
  25. BOKE

    BOKE Beaks' Gun Rabbi
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    Jul 13, 2009
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    You should subscribe to FerrariChat. Honestly, as an American, it's embarrassing not to.
     

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