Typical crappy customer service regarding USA F1 | FerrariChat
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Typical crappy customer service regarding USA F1

Discussion in 'F1' started by dstacy, Oct 12, 2012.

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  1. dstacy

    dstacy F1 World Champ
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    Jan 23, 2006
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    Dave
    #1 dstacy, Oct 12, 2012
    You all just got the email from Ferrari Challenge regarding getting VIP passes to the Austin GP. Did any of you actually click on it? The link takes you to the website which gives you a button to "purchase" the package. Guess what? The link is dead.

    Doesn't anyone check their work any more?
     
  2. curtisc63

    curtisc63 Formula 3
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    Dec 13, 2005
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    Curtis Campbell
    #2 curtisc63, Oct 12, 2012
    Last edited: Oct 12, 2012
    Mine worked. $3250 per person. Did not attempt to complete purchase...

    And this came from Ferrari - not COTA or anyone associated with the track. Seems your frustration is a little misplaced...
     
  3. dstacy

    dstacy F1 World Champ
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    #3 dstacy, Oct 12, 2012
    Not misplaced at all.

    Took them almost 20 minutes to get it to work.
     
  4. Jagbuff

    Jagbuff Formula 3

    Jan 13, 2004
    2,267
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    Franck
    #4 Jagbuff, Oct 12, 2012
    ...worked for me, maybe it's an issue with your computer...
     
  5. freshmeat

    freshmeat F1 Veteran

    Aug 30, 2011
    7,284
    #5 freshmeat, Oct 12, 2012
    Got mine a couple of weeks ago, worked fine. And it's by FNA not COTA.
     
  6. EVartanian

    EVartanian Formula 3

    Mar 19, 2002
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    Eric
    #6 EVartanian, Oct 12, 2012
    The first time I clicked, the window opened but the site did not load. I immediately closed the window, and clicked the link again and it worked that second time. Odd, but didn't think much of it, though curious that it wasn't just me. Hmm.
     
  7. sbpwjm

    sbpwjm Formula Junior

    Nov 16, 2007
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    Red Bank, NJ
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    Scott
    #7 sbpwjm, Oct 12, 2012
    Yes, didn't work the first time through for me either but also agree not a COTA issue. They might have something to do with the high price but suspect most of that is a Ferrari issue as well.

    Still, I appreciate the offer! : )
     
  8. BigTex

    BigTex Seven Time F1 World Champ
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    Dec 6, 2002
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    Bubba
    #8 BigTex, Oct 12, 2012
    My two tickets in the Stands of Turn 1 were $620.
    That's a lot of VIP!
    I did not buy them , got in as Volunteer (Valeria too)

    Try again, dstacy!
    You gonna spend that kind of money???
     
  9. pingi3

    pingi3 Formula 3
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    #9 pingi3, Oct 12, 2012
    They said the system crashed. $3200 per person. Think a good way to experience my first F1
     
  10. BigTex

    BigTex Seven Time F1 World Champ
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    Bubba
    #10 BigTex, Oct 12, 2012
    If it includes lodging and shuttle you are correct.
     

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