Rubbish paint again

Non ratiocinentur cum troglodytae!

 

So some on a black Cayenne today, by the curves in the doors. (Sun was hitting the car from the rear.)

I see it all over MBs and BMWs. Not sure about Audi.

 

They all have it- its just part of the modern paint process- but some have it worse than others and I think Ferrari should be better than that.

 

When you order one of the special paints, Ferrari sends the cars to a painting sub-contractor. The paint results are show quality.

Only problem is you have to order something like the triple layer or matte (which for silver matte, is more like a satin finish).

 

Awesome shine on that Porsche

But to be fair in this situation I don't think FNA need to even think about it... Traveller lives in London

 

I think it's just a lack of attention to detail. The problem would not be there if the factory's paintshop had set higher standards.

This is a $400k vehicle. Regardless of whether an upgraded colour was requested everything about the car should be way above average in terms of quality. The $400k bill is not a luxury tax.

 

Have been out of touch but heard that Ferrari inspected the car and actually admitted it was not acceptable. More to follow!

 

Good news!!

 

If this is how Ferrari feels about the part of the car you can see, imagine what their attitude is about quality control on items you don't see. I suspect this is why we owners pay for all sorts of repairs that we never have to deal with for our German cars.

 

But they released it from the production line anyways? I think that reflects even more poorly than if they hadn't noticed it...

 

It depends on what they do about it. If they move to improve quality control, it will just be a regular feedback from the field that leads to a change in process. If nothing happens, well... you get the point.

 

I am no expert but, this is what I would do if I ever owned a Ferrari with Orange Peel. This is a serious breakdown of how to bring these cars to flawless perfection. It takes it down to a very understandable level; and shows how awful some of the orange peel in these cars really is. Ferrari 458 Italia: Full wet sand and detail in South Florida Hope it helps, worth reading.

 

This is why I want to try and collect names from Members here who have first hand experience of poor quality control and as Noblesse Oblige suggested, write to Luca and De Matteo respectfully pointing out our concerns. Hopefully I will get round to that shortly.

 

I heard of one delivered round about the date your thread began going back for correction

 

Why are you (car purchaser) even considering accepting this vehicle? You paid (quite a bit) for a brand-new Ferrari and not for a car with heavily reworked paint/coachwork.

 

If you read the opening line of the post, I REFUSED to accept delivery. No way, not again.

 

Good! It seemed as if many posters were trying to come up with a quick fix for you.

 

More news.

Ferrari inspected the car and were 'disappointed' by it and they also checked the paint depth all over the car and were apparently satisfied. Two options were discussed, either to send it to one of the three Factory approved paint shops in the UK for rectification and then if necessary detailing thereafter or the second option was returning it to Italy.

The decision was taken to try in the UK first, but frankly if that does not produce a perfect result, I don't want the car period having seen how they oversprayed panels on my Spider so I would have no confidence if the car went back to the factory-they can build me a new one properly.

So, fingers crossed, I am satisfied in two weeks time.

I am always reminded of a new CEO of the airline KLM who years ago on taking office, sat on one of their planes and pulled down a tray table on which he noted there was a coffee ring. He remarked that this was indicative of what was wrong as if they could not even clean up tray tables, what does that suggest about their servicing of more critical parts?

 

I hope the paint on your car will be fixed to your satisfaction.

Believe it or not, when there is no competition, quality control is not that important to the manufacturer. This problem has been going on for a while. If it would be important, their sales would have been hurt already, but it appears it doesn't cause a dent. My guess is nothing will change as long as they don't have competition and they continue to crank out desirable products (with the exception of paint quality, rattling noises, parts failing, etc.).

 

Do you know what is meant by "rectification"? Paint correction on the clear coat or an actual repaint of the sections with your Silverstone pigment.

 

Thats what I'd like to know also. But Traveller, good for you for showing them the issue and doing it in a respectful way also.

Dakota, thank you for sharing that article. Its great. My concern with the process of removing some CC to equalize it is how much CC is left.

Its a great article though so than you for the fun reading.

 

I have said I will not accept repainting of individual panels so I assume correction on the clear coat. Would you agree or am I being unreasonable?

 

I would like to get a better idea how they will correct without repainting. Seems they have to wet sand a lot to the clear to get it acceptable. Suspect would want a measurement of paint now and what it will be after their work. My concern is too much wet sanding will truly reduce the clear on top of the base. Which may be ok if you know about it, and know if ever compounding/polishing that area in the future, it will be vulnerable to cut through the thinner clear, then the base exposure will really be a mismatch.

I was at a Ferrari dealer last week looking at many of the brand new, or nearly new FF's, Cali's, 458's. They all had orange peel, even one in a vintage Rosso Dino ~ 12K special option. Questioned why... answer was it is the norm, but there is less orange peel than in previous years. Guess not enough owners complain enough, or really know what orange peel really is.

 

Are they going to spray more clear on and then level it?

Jimmy

 

I wouldn't spend Ferrari money on a new car that is going to be substantially reworked, even if it's reworked in Maranello. Just my opinion.