Workshop manuals recent (post 2005?) Ferraris

The first generation 360 manual in 1999 was the last paper manual.

Ferrari's reason for the current system as told directly to us by them was to limit access to technical information and equipment by the greatest degree allowed by law to all but their dealership network. That means 2 things, again according to what they told us directly. First,the access allowed by that website will not be complete, it will allow only that which is required by law. Second, I strongly suspect at least under the old attitude, your desire to have owner access will be denied because it is not required by law based on my understanding of it either in the EU or the USA.

With any luck under the new leadership at Ferrari this utter stupidity will come to an end and Ferrari will like all other car manufacturers concern itself with the level of aftersale satisfaction of their products that only a free and open marketplace can deliver.

 

I would certainly drink to that.

 

Given the Italian mentality, I doubt it.

Anyway, the Ferrari techinfo website only gives you portions of manuals. It's their way of complying with the EPA rules that relate to repairing emissions systems.

 

I once read that federal law requires car companies to sell paper workshop manuals,but that some companies like Ferrari ignore the law with impunity. Maserati lists a WSM for the 4200 Spyder and Coupe,but Formula Dynamics has had one on order for eight years and is still waiting for it. Do you know what,if anything,is required?

 

Paper is not required. Under EPA regs sufficient info to repair emissions related systems is required. It is not well defined. A good argument can be made that it applies to the entire engine but you would need to take that one to court.

I am told by a lawyer that they are in violation of some, maybe FTC law? that they need to make available to us everything they make available to the dealers but those laws are not enforced here. They are in the EU and repair shops there get anything....for highly inflated prices. Through those channels is how it gets here but there are few good samaritans in the supply chain. Ferrari has put and end to that though. Everything is now online and access is easily limited.

That all really came to be under that ****** LdM. I hope future leadership has a lower level of paranoia. That jerk did a lot to undermine the product support.

 

Thanks

 

I have no idea how painful it can be for independents to get access to the "correct" sheets.
This is something that has as you know been going on since OBD 1 push the door light switch 3 times to get a code.

Let the car companies keep their proprietary code for 3 years then release it.
How they can't understand this will increase the value and reputation of the brand is beyond me.
Seriously ever other manufacturer wants their cars worked on correctly so folks will re visit their showroom.

I just don't get egotistical my poop don't stink attitude some folks have. Ferrari as in anything & anyone can be replaced.

This is from a person that was on the OEM side, dumb ass memorized infested cranky executives that do their best work chapping their lips on the bosses butt make me want to toss my cookies. Yes I still get paid to consult LOL

 

People who have never worked for Ferrari don't usually understand this, they want to apply logic or good business principles and that just does not apply. Ferrari's attitude is like a dysfunctional marriage. They want control for the sake of control, not to any end positive or negative. Just control. Hence the limiting of information. A big hurdle to some is getting their car serviced. Say you live in Northern Montana, the dealer is a long way away. Going to buy it is no big deal, but servicing? Deal breaker for some. I can assure you, Ferrari has no great feeling of duty to the dealers. It is not protectionism for them. My point has always been Ferrari should concern itself with building and selling cars and a free market on information and equipment would vastly improve that. Works for Ford, Mercedes et al but then again they are real car companies.

Ferraris paranoia about tools and info getting out used to be accompanied by the phrase "the wrong hands" and it is so bad it hurts the dealers too. There was a cache a number of years ago of shop manuals and parts books going way back to the Enzo era, uncirculated stuff with big collector value and they called in a commercial document destruction service and shredded it all to keep it out of "the wrong hands". Those were publications most of their dealers don't have, much of it collector value and they are gone forever.

 

Mercedes's starting to get a bit sticky as well. Many components that require coding in the later model cars, do not have the required information needed in the softer wear to code "Unlocked" the only place to have them unlocked it the dealer with a specific entered code, then you can program. That code is unit specific. Thank god I'm friends with the dealer principle.

 

Well, at least in Germany the Ferrari main dealers earn their money not with sale of the cars, but with service. It would do them considerable harm, if independent workshops would get into the position to do the same qualified work at half the rates or even less (and still make a good living).

The high service rates in service in fact are often even needed to compensate for the enormous costs in the trade section. The dealers are e.g. obliged to buy a predetermined number of new cars each year and to pay for them even before a customer has paid for the car (or even before the car is delivered to the dealer). Furthermore, Ferrari tells the dealers in detail how the showroom and service area have to look like, sometimes a 7-figure or even more investment.

If a dealer would dare to object to anything imposed by Ferrari, Ferrari would tell them that they may go immediately, since they have more than enough dealers interested in becoming Ferrari main dealers (and not yet knowing what they are entering into).

In the Berlin area in the past Ferrari main dealers (Ferrari only or Ferrari + Maserati) typically went bankrupt after a few years. Now a very large BMW Dealer has added the Ferrari business to their portfolio. Time will show how long they do the game. Another large BMW Dealer in the past quit after 5 years with additional Ferrari/Maserati dealership

 

The sales situation in the US is no different. Ferrari wants a bank transfer of funds prior to a car being loaded on the truck. In fact most of your description is the same except the service departments are not carrying the dealer.

It is like I have always said, having a Ferrari dealer is what you do with your money after you have made it.

 

EU regulations implemented due to manufacturer anti competitive behaviour require all tech manuals to be made available to independent shops.

To get approved for the techinfo site, simply say to your dealer - "no approval? No purchase. Please deal."

 

No enforcement?

 

Extremely difficult....