Horrible Experience with Norwood Autocraft! Beware of Bob Norwood

The "lynchmob" formed after Bob and his agent came on here and told their side of the story. They destroyed their reputation with their posts.

 

I paypaled you the deposit. If I don't like it when I get there can you source me a deck so I can stay dry for an extra 5% ????

 

It'll take more than a deck to keep you dry in the Everglades, and you'll need a shotgun for the Gators, LOL

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Can I have my deposit back????

 

Can you edit the OP's post maybe and post what you said in a quote? It's far too easy to think the companies are related and could likely lose business to the innocent party.

 

Especially not when the seller comes back and boasts about a happy ending as he's supposedly sold the car out from under the first buyer!

 

He didnt want it anyway did he? Seems to me the issue is actually on the one side, the wheels were an issue, and the seller agreed to change them, at cost of course. On the other, you have a buyer who has messed around and failed to even get physically on site to inspect on a purchase over $100k, preffering to try negotiating price still sight unseen essentially? I'm not surprised Norwood are cheesed off, whether that justifies keeping the deposit legally is another matter though, but I bet they feel the lost time and effort are worth something

 

Whole thing would be moot if something happened. Hmmm, what could it be?

I guess I don't understand the guys who think it's ok to keep deposit. Nothing was sold, transaction failed. In TX, that pretty much means reset.

They're keeping it for either: guy never came to see it, or car not as represented due to omission and tough nuts, or guy tried to lowball them once he figured out not as represented, or a "screw you" too late for PayPal and we're selling it to someone else.

Not a one is acceptable to TX Dealer board or Atty General.

Hope 2k worth the bad pr, and the AG and dealer board crawling up your azz. Not to mention crapping on your friend's unrelated but similarly named biz.

 

No lynch mob until Mr. Norwood and his minion started posting and no business people in their right minds should have posted as they did with such arrogance and lack of respect.

Don't really see that from the OP but Mr. Norwood's employee is clearly in the wrong line of work. He's costing them money every time he posts.

So if your next-door neighbor had a problem with the work done by a contractor you would prefer that they kept quiet about it unless and until they had successfully sued them and NOT mention it to you when you bring up needing a new garage built that Close Enough Construction may not be the guys you want to go to? This is a community where members look out for one another and it seems the OP had a pretty valid complaint as to how he was treated and shared it with the rest of us. Norwood and his helpful (!) elf did all the proving of his point and damage themselves.

 

Yeh, that's not really how "selling" works. If you walk into a fine watch store, waste an hour of the salesman's time trying on 6 watches and decide you're just not feeling it do you owe him anything? How long would that store be open if you had to put down a non-refundable deposit to try on a watch?

 

I'm glad you clarified that Rob because I wouldn't want James or Mike to be sullied by this thread.

 

My opinion even though it comes from an unsubscribed lurker.

1st off ..... yes. the $2000 deposit should have been returned. Not worth it as EVERYONE has said numerous times here.

What I don't understand is that so many here are willing to accept the story of a "relative" stranger, internet member (OP) as opposed to Norwood who has been in business for many, many years.

Norwood's business has probably helped thousands of customers who would probably vouch indiscriminately the positives of his business. Yet ... in the internet court ... he has one bad judgement and he is sent to the death.

i.e Brain surgeon saves thousands of patients. Makes a mistake on one patient. Internet court brandishes him as a lousy, crappy, surgeon guilty of malpractice.

Common sense would have you believe that MORE went on than what has been posted. This must have gotten personal.

Again ... he should have given the deposit back.

Even if he does give the deposit back. The chapter has already been written and Norwood will come out on the losing end of this.

 

I didn't say I agreed with it, I just made the point stiggy

 

What is different from this online airing of a case from typical ones, is that both parties agree to the facts of the case.

The amount of $2000 is not in dispute.
That the wheels were not accurately stated is not in dispute.
That the buyer did not go see the vehicle in person is not in dispute.

The whole dispute hinges on the buyer wanting his deposit back because the wheels were not accurately represented, and the seller feels that the buyer wasted his time and/or tried to "lowball" him and wants to keep the deposit.

 

Exactly. The primary facts are not being disputed. That is rare. The seller wants to keep the deposit despite selling the car to someone else. They feel it makes up for their time invested with the original buyer. That simply is not the way business is done. The watch store example is a good one, but we can think of limitless other examples. The seller is trying to keep money because they felt their time was wasted and because they don't like the original buyer. That makes them *******s. And likely legally in the wrong.

 

Okay, a possible scenario I've been mulling over would be a worst case of the buyers intentions;
Let us suppose our buyer recognized from the get go that the wheels were being misrepresented(deliberate or not)and decided to use this as a bargaining chip after getting the car off the market. A devious tactic but perhaps deserved given the misrepresentation.
Seller is entitled, in this scenario, to be aggravated but as I said just may have it coming.

Even in the above is so Norwood ought to; A. Take his lumps, make good on the misrepresentation and consummate the deal at the original price, B. Agree, or not, to a reduced price and refund the deposit if no agreement can be reached, C. Tell the buyer to sod off because he doesn't like his tactics and refund his deposit.
He's(still curious as to who is really at the controls) handled it all wrong and then proceeded to double down.
Norwood's not earned a dime.

 

Agreed, too many potential issues on both sides, there's no smoke without fire, credence has to be given to Norwood as they have a great history and fantastic record, but they made a simple mistake in keeping the deposit by the sound of it, maybe teaching the guy a lesson, but enoughs enough now, send the money back, restore our faith, and move on. These forum witch hunts make everyone fools, not just those that are directly involved

 

THIS! ^^^

To those that may disagree with my earlier post...Yes, I have read the entire thread, including Bob & bigred95's posts, but I STILL think there are some puzzle pieces missing from the table.

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Normally this would be the trainwreck of the week, this week that goes to the Testshoot thread (now closed). Whats going on around here this week???


Edit: Also a thanks to those who differentiated the Norwood businesses. I had no idea.

 

I have done business for numerous years with both Bob Norwood and James Patterson at the unrelated business he started after being with Bob. I have found both nothing but honest, totally fair and dedicated to excellent customer support.

I obviously don't know the particulars here but these are very fine gentlemen and great representatives of the marque.

Frank Sprow

 

Well said.

 

Oh you should see what transpired in Rossa!

 

I can only imagine

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NOCWYT

Go get the court case results for Terzini and post them up ..... that's a REAL ****fight with serious money