Kudos, once again, to Boardwalk Ferrari Service team! | FerrariChat

Kudos, once again, to Boardwalk Ferrari Service team!

Discussion in 'Texas' started by jakeg104, Dec 31, 2016.

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  1. jakeg104

    jakeg104 Karting

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    Jake G
    Folks, wanted to share my experience with Boardwalk Ferrari, which, once again, was absolutely exceptional.

    I had dealt with Paul Frey in service, as well as with Steve Fordham, the Service Manager, when i purchased my '05 gated 430 from them back in March '15. Back then, Paul went out of his way to be incredibly accommodating with my million questions (my first Ferrari purchase, and was pretty nervous about it!) and patiently walked me through the car's history as well as got the car exactly where i was comfortable with the purchase.

    Fast forward almost 2 years and I found a '11 458 in Dallas, that wasn't at their dealership. I saw the car on Wednesday, the 28th. I wanted to get the deal done in time to get the car home for NYE (I live in Houston), so reached out to Steve and Paul to see if we could schedule a PPI on the car. Once again, Paul went out of his way to accommodate me, got it inspected by Friday morning to get the car on a transport on time to get her home to me.

    As i feed my car addiction, I get to deal with a lot of car brands and their respective dealerships, and quite frankly, the level of service that Boardwalk has provided me on both occasions has been way beyond expected and would highly recommend the dealership. I really hope that my next F purchase is at Boardwalk!

    Here are a few pics of the beauty. Such a different animal than my 430!
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    Last edited by a moderator: Sep 7, 2017
  2. tomc

    tomc Two Time F1 World Champ

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    Gorgeous car. I've had the pleasure of dealing with both Paul & Steve (and let's not forget Larry! [emoji3]) & crew since my wife and I bought our Ferrari in May, and we echo your sentiments. Congrats on the new F-car. Tear up the roads in that beast!
    T
     
  3. SAFE4NOW

    SAFE4NOW F1 Veteran Sponsor Owner

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    Jake, THANK YOU for your kind words! I will pass on your comments to the team in our morning meeting today.

    Glad to keep you in the family and look forward to crossing paths, on the road with you soon!

    Steve
     
  4. SAFE4NOW

    SAFE4NOW F1 Veteran Sponsor Owner

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    Thank you as well, we appreciate your business, as well as engagement with the club, and brand! You are a true tifosi .

    S
     
  5. dmark1

    dmark1 F1 World Champ BANNED Owner

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    There is no better service department *or dealership for that matter* than the good folks at Boardwalk Ferrari. I have purchased practically every Ferrari I have ever owned (over 10) from them. I highly recommend them as well!
     
  6. Chewys5

    Chewys5 Formula 3 Miami 2018 Owner

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    I don't think you could assemble a better team if you tried.
     
  7. LeoNewland

    LeoNewland Karting

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    +10
     
  8. SAFE4NOW

    SAFE4NOW F1 Veteran Sponsor Owner

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    Thank you gentlemen, for your kind words!

    I will pass on all of your comments to the entire team

    S
     
  9. AClark

    AClark Formula Junior Silver Subscribed

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    I had a few hours to kill today while in town and stopped by Boardwalk.

    Nice show room, polite sales staff, and several cool cars in the service department.
    Including something covered up right by the entrance door with a California car cover on it, that I am pretty sure was not a "California " !

    Andy
     
  10. tomc

    tomc Two Time F1 World Champ

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    It's like a candy store for adults, ain't it? [emoji3] There's always something interesting in one of the service bays.
    T
     

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