Demo car service records | FerrariChat
Buy

Demo car service records

Discussion in 'Ferrari Discussion (not model specific)' started by flash32, Mar 21, 2019.

This site may earn a commission from merchant affiliate links, including eBay, Amazon, Skimlinks, and others.

  1. flash32

    flash32 F1 Veteran

    Aug 22, 2008
    7,055
    Central NJ
    Full Name:
    Dominick
    #1 flash32, Mar 21, 2019
    Hello fellow chatters

    I was hoping to reach out to service managers/ sales managers at any dealership or anyone who has experienced this in the past.

    The issue: The first owner of a vehicle is about to sell his car which he bought new but a "Demo" from the same dealer he has been servicing the car since new; he is the only and current owner of car. He has requested, since the proposed buyer asked for all service records on vehicle from dealership. Dealership only sent over service records from the time he took possession and not anything while car being used as a demo. The Carfax shows 4-5 services before he took possession. Dealer is not willing to produce those records. Anyone have thoughts on this?

    Appreciate the input

    Thanks
     
  2. jjtjr

    jjtjr Formula Junior

    Aug 29, 2016
    762
    Vermont
    Full Name:
    john truskowski
    #2 jjtjr, Mar 22, 2019
    I would be suspect of the car if the dealer is withholding any information about it's past service.
     
  3. LI2782

    LI2782 Formula Junior

    Jul 19, 2010
    917
    #3 LI2782, Mar 22, 2019
    Usually they hide behind ‘the records belong to the person who paid for the services,’ but in this case I’d say it’s a bit shady
     
  4. greyboxer

    greyboxer F1 World Champ

    Dec 8, 2004
    12,702
    South East
    Full Name:
    Jimmie
    #4 greyboxer, Mar 22, 2019
    Am I misunderstanding something here: how can a new car show 4-5 services ?
     
  5. 375+

    375+ F1 World Champ
    Silver Subscribed

    Dec 28, 2005
    13,839
    #5 375+, Mar 22, 2019
    In dealer use prior to being titled perhaps?
     
  6. flash32

    flash32 F1 Veteran

    Aug 22, 2008
    7,055
    Central NJ
    Full Name:
    Dominick
    #6 flash32, Mar 22, 2019
    Yes it was a demo

    Sent from my moto x4 using Tapatalk
     
  7. 375+

    375+ F1 World Champ
    Silver Subscribed

    Dec 28, 2005
    13,839
    #7 375+, Mar 22, 2019
    I would have the current owner/seller request the records.
     
  8. colombo2cam

    colombo2cam Formula Junior

    Jan 31, 2019
    840
    Full Name:
    Ted
    #8 colombo2cam, Mar 22, 2019
    what is the manufacturer? I would imagine that if the actual current owner, they may require some proof, called the vehicles manufacture's headquarters they would supply all records performed by authorized dealers - they may redact owner information.
     
    flash32 likes this.
  9. flash32

    flash32 F1 Veteran

    Aug 22, 2008
    7,055
    Central NJ
    Full Name:
    Dominick
    #9 flash32, Mar 22, 2019
    That is who is requesting ..that is why I feel it is so strange

    Sent from my moto x4 using Tapatalk
     
  10. flash32

    flash32 F1 Veteran

    Aug 22, 2008
    7,055
    Central NJ
    Full Name:
    Dominick
    #10 flash32, Mar 22, 2019
    Bentley

    Sent from my moto x4 using Tapatalk
     
  11. colombo2cam

    colombo2cam Formula Junior

    Jan 31, 2019
    840
    Full Name:
    Ted
    #11 colombo2cam, Mar 22, 2019
    Bentley takes customer service seriously - have the owner call I am sure they will bend over backwards to help. I would ask for the records with no preamble then if I got push back then tell the entire story - If it was a demo the new owner is the first owner and there is absolutely no privacy issues.

    Image Unavailable, Please Login
     
  12. flash32

    flash32 F1 Veteran

    Aug 22, 2008
    7,055
    Central NJ
    Full Name:
    Dominick
    #12 flash32, Mar 22, 2019
    Thank you

    Sent from my moto x4 using Tapatalk
     
  13. flash32

    flash32 F1 Veteran

    Aug 22, 2008
    7,055
    Central NJ
    Full Name:
    Dominick
    #13 flash32, Mar 22, 2019
    The owner tried and they said they can't fulfill this request as these records belong to the dealership.

    I really don't get it

    Sent from my moto x4 using Tapatalk
     
  14. ross

    ross Three Time F1 World Champ
    Owner Silver Subscribed

    Mar 25, 2002
    38,132
    houston/geneva
    Full Name:
    Ross
    #14 ross, Mar 22, 2019
    run away.

    a dealer, in a weak moment, told me about the life of a 'demonstrator' before it is sold.
    you do not want that car.
     
  15. Solid State

    Solid State F1 World Champ
    Owner Rossa Subscribed

    Feb 4, 2014
    10,701
    Full Name:
    Maximus Decimus Meridius
    #15 Solid State, Mar 27, 2019
    Other threads on this site say Ferrari does not release service records from prior owners either. This does not mean there is anything wrong as it seems to be normal yet strange. I personally would not buy a demo car over a non-demo unless I really wanted that specific car and it was examined and found to be without issues. I also would offer less due to the uncertainty of the quality of care. We've all gone on runs with our local dealers and the demo cars don't get the love the owner cars get which is logical.
     

Share This Page