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Infotainment screen gone black

Discussion in 'FF/Lusso' started by 350MH83, Jul 21, 2021.

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  1. 350MH83

    350MH83 Formula 3

    Jul 11, 2014
    1,180
    Denmark
    Full Name:
    Max
    #1 350MH83, Jul 21, 2021
    Last edited: Jul 21, 2021
    I started my Lusso today after it had sat in the sun for 4 hours, and both the infotainment screen and the passenger displays stayed dark. On the dash, I could not scroll through the usual GPS, music, phone menu. It would only display the speed. I tried to restart the infotainment by holding down the power button to no avail. I drove for like 25min so that the car interior would cool down significantly, but no change. I turned the car off, locked it and opened it again but no luck. Im currently letting it sit for a couple of hours, see if it fixes itself.
    I have found one person with a similar issue on a Portofino who fixed it by holding the volume knob down. But that didn't work for me.
    Anybody else has had any similar issue? How did you get it fixed?
     
  2. sandman03456

    sandman03456 Formula Junior
    Silver Subscribed

    Jun 17, 2007
    389
    Las Vegas, NV
    #2 sandman03456, Jul 21, 2021
    Where do you live? Was the screen in direct sunlight? What was the ambient temperature?


    Sent from my iPhone using FerrariChat
     
  3. 350MH83

    350MH83 Formula 3

    Jul 11, 2014
    1,180
    Denmark
    Full Name:
    Max
    #3 350MH83, Jul 21, 2021
    I live in Denmark but I am currently in Lisbon. The car was in direct sunlight but I had a sun screen on the dash. The screen was definitely quite hot to the touch though. I tried 30min later and the screen was still black when I started the car, but started once I pushed on the volume knob. I am going to consider it was a heat related issue but I have already left the car in the sun for longer and in warmer weather (currently 29degC in here) without any issue.
     
  4. Natkingcolebasket69

    Natkingcolebasket69 F1 World Champ

    Jul 2, 2017
    10,231
    Miami and Bay Area
    #4 Natkingcolebasket69, Jul 21, 2021
    It certainly sounds like what happens to an iPhone when too hot in the sun. I think you should be clear now!!


    Sent from my iPhone using Tapatalk
     
    350MH83 likes this.
  5. Nospinzone

    Nospinzone F1 Veteran

    Jul 1, 2013
    7,782
    Weston, MA
    Full Name:
    Paul
    #5 Nospinzone, Jul 21, 2021
    I have a FF, but when this happened to me it was a fuse. I'd check this first, it's an easy fix if that is what it is.
     
  6. Manish C

    Manish C Rookie

    Jun 24, 2020
    36
    NYC
    Full Name:
    Manish Chopra
    #6 Manish C, Jul 21, 2021
    Happens once too often to my FF, usually, when initiating carplay...i disconnect the battery and reconnect after a minute. always has worked, but other measurements (like time) need to be reset too...sucks
     
  7. bruno787

    bruno787 Karting

    Nov 1, 2010
    200
    PHILIPPINES
    #7 bruno787, Jul 22, 2021
    had a blank screen before, restarted the car and it was ok.
    also had my screen freeze before, restarted the car and it was ok.
    >>definitely a random software glitch
     
    350MH83 likes this.

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