Dealership dispute

In the US at least they'd have to show that the 3rd party work caused the warrantied failure to deny you coverage. They can't void your warranty across the board. I'd check your countries laws to see if thats true there as well. Maintenance plan is probably fair game though.

 

Did you send your emails to Luca Brasi for assistance?
In all seriousness doesn't the letter they signed off on hold any weight? Or is the problem Ferrari Italia doesn't want to acknowledge the letter at all?



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Here in the US, we say "you catch more flies with honey than vinegar."

 

What a great way they have to encourage repeat business.

 

maintenance plan should not be fair play either since it's part of the price you pay when you buy the car. No one really thinks the maintenance is free do they? It's just rolled into the car price.

So that dealer should not be able to block you from having access to the maintenance you pre paid when you bought the 812.
Id call your lawyer and have them send a letter to the dealer manager, the dealer owner, Ferrari Egypt (if there is such a thing) and Ferrari Spa.

 

Well to be fair...

They haven't cancelled his maintenance plan.

If you read through all of those itty bitty words in the warranty they have the right to void if a 3rd party does an insufficient repair.

They are merely pausing his plan until they inspect it.

So have them inspect it.

I'd they deny the coverage for the repair tell them you want it stated in writing and why.

My guess is they will approve it and be back on your way.

Getting into a pissing match with a dealer is not really a smart thing unless you have alternatives.


But for the record. What the dealer is doing is totally scummy if it really and truly was just minor scrapes on the bottom of the bumper.

 

Lol, my fios tv network has been running Godfather marathons this past . Just last night I watched the scene when Luca was off'd, then dead fishes delivered thereafter...

 

So setting that aside for a second... Your all set? Warranty and maintenance reinstated?


(Not trying to minimize the ****ty thing that happened to you just want to clarify)

Also was this in the US?

 

Ahhh got it.

That's a tough one.

I hate to make you swallow your hat. But I can't imagine their are many other dealers in Lebanon. If you had a real failure they might be a real pain in the ass when you actually need real warranty.

Something to think about.

I totally understand your outrage though and probably would not feel any different than you are feeling right now.

 

$400k+ for an 812 and this is how dealerships treat clients. Disgusting.

What dealership is it if you don’t mind saying?


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