458 Right hand dash screen | FerrariChat

458 Right hand dash screen

Discussion in 'Technical Q&A' started by JBOMD, Nov 25, 2021.

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  1. JBOMD

    JBOMD Rookie
    Rossa Subscribed

    May 6, 2020
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    JBOMD
    Since getting my 2015 Speciale (currently 650 miles and current with service) I have been unable to get the right hand dash screen to work. On start-up the speedometer screen comes up and stays up but occasionally I get a screen with a message about following local traffic laws that has a click box reading "accept" on it. Clicking on "accept" makes that screen go away.

    I have held down the three menu buttons above the two round buttons for various periods of time with no effect. It's almost like the menu buttons aren't connected. Pressing on the radio volume control does nothing.

    I'm hoping someone can help on this.

    Happy Thanksgiving to all.
     
  2. Llenroc

    Llenroc F1 Veteran
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    Jun 9, 2004
    5,493
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    Vern
    the owners manual is your friend
     
  3. Avi Das

    Avi Das Karting

    Aug 7, 2020
    51
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    Savage458


    Probably the battery is dead from not driving it for months. 650 miles in 6 years?


    Sent from my iPhone using FerrariChat
     
  4. Prud3nci0

    Prud3nci0 Rookie

    Dec 7, 2021
    1

    Hi!

    Your problem is a very common one in the 458 model, your infotainment unit is faulty! try to disconnect and reconnect the battery for an hard reset to the ECU, if this doesn't solve your problem you probably need a ecu replacement! Just one question, when you engage Reverse the display cames on whit the rear view camera image?
     
  5. jmbdni

    jmbdni Rookie

    May 23, 2015
    2
    can you share how the issue was resolved? thanks
     
  6. JBOMD

    JBOMD Rookie
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    I have not as yet solved this problem. I think the rear camera does indeed work. I have not tried the hard reset but after purchasing the car I had the Ferrari dealer replace the battery so I guess I had a hard reset at that point. The prior owner denies this was a problem so I'm wondering if the battery change could have caused the problem?
     
  7. jmbdni

    jmbdni Rookie

    May 23, 2015
    2
    I was just told that I need a new NIT ECU at 13K to resolve this.
     
  8. JBOMD

    JBOMD Rookie
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    JBOMD
    Ouch!
    I may be in the same boat.
    Any ideas?
     
  9. tbakowsky

    tbakowsky F1 World Champ
    Consultant Professional Ferrari Technician

    Sep 18, 2002
    19,948
    The Cold North
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    Tom
    I have yet to encounter an issue like this one, but I do hope there is a better solution then having to pay 13k to fix it.
     
  10. Brandon Coddington

    Nov 30, 2020
    14
    United States
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    Brandon Coddington
    I am having the same issue so I read your reply and ordered a new NIT ECU (part#252992) from Scuderiacarparts for just under $1,000. I had to send them my VIN so it will be programmed for my car and ready to plug and play. I am hoping this solves the issue and it doesn't end up being the main unit (where the cd changer is). My question to you is; when your radio controls stopped working and no longer displayed on the right screen, did the eject button work on the CD changer or was it dead as well, as a result of the faulty NIT ECU? Did the dealer by chance give you any paperwork showing which part number/unit that they replaced or quoted to replace?

    Thank you!
     
    Leonardo Mangiolino likes this.
  11. JBOMD

    JBOMD Rookie
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    Many thanks for your reply Brandon...I have not tried the CD eject button but I will do so.
     
  12. Fred Daniali

    Fred Daniali Karting

    Jul 23, 2019
    126
    Chino Hills California
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    Fred Daniali
    The problem isn't any of those things. Your infotainment hard drive is bad or going out. This prevents the unit from booting up. There is only one repair shop in China that fixes these units and their name is Opuradio. Send them your main board and your hard drive and they will repair the unit for you.
     
    Brandon Coddington likes this.
  13. Brandon Coddington

    Nov 30, 2020
    14
    United States
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    Brandon Coddington
    I read about that company, when trying to find someone to repair my infotainment unit. I sent them a message but never got a reply.

    You and I have been talking on YouTube about whether or not it’s the canbox or infotainment unit. I noticed some of the thread is missing, not sure if you removed or it got removed because of the website address that I mentioned. Anyways, I’ve read about it possibly being the hard drive and that you can look up the part number for it and just replace. They’re not soldered in but rather a ribbon cable. I’ve even read where someone mentioned removing the hard drive completely and then plugging in the infotainment unit and if it starts working, that means the hard drive is bad. That didn’t make much sense but I tried that test and it didn’t work for me…seems like the hard drive is needed for the unit to function.

    If you’re able to send your main board and hard drive to Opuradio, please share the process as I’d like to get my original infotainment unit fixed, just in case this used replacement stops for no reason.
     
    Fred Daniali likes this.
  14. JBOMD

    JBOMD Rookie
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    Sadly I think Fred is on track here. It turned out that the problem was solved by replacing the NIT after making sure that fuses F84 and F94 and ground on NIT were OK. I was told by the dealer that there is somebody (I presumed locally) that can repair the NIT units but mine was not reparable. This was not an inexpensive repair. The NIT units are available on Scuderia.
     
    Fred Daniali likes this.
  15. Brandon Coddington

    Nov 30, 2020
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    United States
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    Brandon Coddington
    Yes Fred is on track, because I was able to get mine working again by replacing the main unit. There are basically two parts to these infotainment units, the main unit is called the Becker NIT and the second part on the side of this unit is called a NIT Canbox. Scuderiacarparts ordered me the Canbox, by providing my VIN, so that it could be coded for my car. The Canbox was not the issue with my main unit failing, it was the main unit itself. There are several different part numbers for the main units, depending on which options you have along with location.
    My car called for the 260966 model, I tried to order one from Scuderia, because their website says that they’re available to order, but I was told by Ritesh that it was discontinued. I’m not sure about the other models being discontinued, but the only one they have in stock is 255300. I reached out to several Harman/Becker repair facilities across the USA and none of them would work on my unit.
    I got lucky and was able to find a good used unit from Exotic Auto Recycling for $2500 but I would still like to get my original repaired, in case this used unit decides to quit for no apparent reason.
    Ritesh with Scuderia said he would reach out to Ferrari, to see what their solution is for the discontinued units, but he has not been able to provide me with an answer.
     
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  16. Fred Daniali

    Fred Daniali Karting

    Jul 23, 2019
    126
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    Fred Daniali
    Brandon, yes we were discussing this same issue on Youtube. I sent you a link but they must have removed it for the repair service. So I spoke to a buddy of mine who is a very prominent Ferrari technician in the Austin Texas area, and he told me that the hard drive has all of the software that is required for the unit to boot up (and not just for music storage). The information is PC based with a FAT32 file table format and could be imaged very easily onto another IDE drive of about the same size. Now, if most owners pull their drive and image it before they experience a failure, it is a slam dunk. You will have an endless backup provided that you could find the hard drive on Ebay or a similar outlet (he did mention that it is an older style PATA and not a newer style SATA drive. Now here is the sucky part... each drive is encoded to the mainboard, so if you lose the data, you lose the encoding. This is why that Chinese repair shop wants both the mainboard and the hard drive so that they could load new software and encode it to your board. I have a feeling that they have a good working image from another unit and they are somehow able to code your mainboard by flashing a prom or something to accept their software. I think that their image is also a good one, complete with navigation and apple play if you want to add that groovy little cable. Now there is some hope. He did mention that the drive may be sent to a high end data recovery lab where the drive image may be pulled, who knows because it's worth a try. For those whose radio sometimes come up and start working but then go out again... it's a drive that is on edge. The more you turn your car on, the worse that drive gets.
     
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  17. Brandon Coddington

    Nov 30, 2020
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    That’s a lot of great information! Too bad the hard drive is coded, so my old one can’t just be replaced. However, I do have this working used replacement unit that the information could be pulled from. Who or where to get that done would be a whole other task. Did you have your unit repaired or did you get a replacement? I mentioned in an earlier comment that I emailed Opuradio but never received a reply. Have you been able to contact them? I might try to reach them again, as I would like to get my original unit repaired as a backup.
     
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  18. Fred Daniali

    Fred Daniali Karting

    Jul 23, 2019
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    No, I haven't tried to email them yet and I have not fixed mine yet (gotta remove a bunch of stuff to get to it... also have a charging port to repair too). I will probably pull the unit and remove the drive to try and image it myself and if that doesn't work I will send the drive out to a professional data recovery. If the drive has mechanical failure, they could repair it using another drive that is the same model number. If the magnetic media is bad, then it's toast. I will keep everyone updated once I get around to doing the work.
     
  19. Brandon Coddington

    Nov 30, 2020
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    Brandon Coddington
    Definitely keep me in the loop. When I pulled my original unit, I took a picture of the hard drive which is a Samsung. I just looked on Opuradio and they have the exact same hard drive. If it was as easy as buying a new one from them and installing it in the radio, I’d do it. The hard drive itself is only $88 plus I’m sure there is shipping on that. What’s crazy is those units are used in Chrysler/Jeep vehicles, so if someone could save the original hard drive Ferrari file then install it onto either a used hard drive or a new one from Opuradio, it could possibly fix these units. The downfall for me to experiment with this is that I would have to remove the entire glovebox and working unit, just to plug in my original to see if anything I do actually fixes it. Stuff like this drives me crazy. I might call my local repair guy and see if he can pull the data from my old hard drive and install it on a new unit. If I come up with a solid solution, I will update.
     
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  20. Brandon Coddington

    Nov 30, 2020
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    Brandon Coddington
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  21. Fred Daniali

    Fred Daniali Karting

    Jul 23, 2019
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    Fred Daniali
    #21 Fred Daniali, Aug 29, 2022
    Last edited: Aug 29, 2022
    Sounds good Brandon, keep us posted. I have a sneaking suspicion that this radio is a PC since it also plays DVDs, allows you to transfer music files to the drive, and has an integrated Bluetooth connection. The CAN bus device is a serial to whatever conversion card for the data transfer to the screen. I think that the new cars used an SSD, because when you turn the car on, the data loads superfast! It's probably shock proof as well. The unit in my F8 Spider is like 500 percent better than the 458's.
     
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  22. Fred Daniali

    Fred Daniali Karting

    Jul 23, 2019
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    #22 Fred Daniali, Aug 30, 2022
    Last edited: Aug 30, 2022
    Brandon, just got a hold of Opuradio in China via skype, and they said that yes, they still repair the 458 radio and it takes about 1-3 weeks from the time they receive the parts. If you look at their site, they sell used refurbished units as well for 880.00. At this point, we have absolutely nothing to lose.
     
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  23. Brandon Coddington

    Nov 30, 2020
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    United States
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    Brandon Coddington
    That’s great to hear. I had emailed them back in June but never got a reply. I sent them a message on FB the other night and asked if they repaired these units, they replied by saying they sell the hard drives. I asked again and they said they do repair but we’re very brief. I noticed they were selling them but the model number on their site is different than mine. There’s several different models, I think depending on whether or not you have navigation, location for map, satellite radio, etc. I also saw on their website that they offer repair, but again for a different unit. Like we were talking, I’d think they would need the files for my specific model unit, so all functions/options are there. I think I’m going to pull my main board and hard drive from the unit then ship it to them. It’s a little tough communicating with them but I’m going to message them again to see where I need to ship, etc. Are you going to try one of their refurbished units?
     
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  24. Fred Daniali

    Fred Daniali Karting

    Jul 23, 2019
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    Fred Daniali
    Brandon, I think that you are right in that these units have many different regions and they vary by model. I think that the one that they have is Europe but they may have the USA region as well. I would try to buy a refurbished unit but it says that they are out of stock, which makes me sad because at that price it is well worth the try. I am on the same boat where I think that I am going to give it a try since I have nothing to lose. My only other options range from a used good unit from Ferrparts/Ebay all the way to purchasing a new unit that you could still get (they run from 5.5k to 6k). If I could get an image with satellite radio, I wouldn't care if the nav is from the wrong region.
     
  25. Brandon Coddington

    Nov 30, 2020
    14
    United States
    Full Name:
    Brandon Coddington
    I noticed that their refurbished units are out of stock, as well. First thing I did was I figured out which model I have. It was a little tricky but I was able to remove the panel above the unit, it’s held in by two bolts, once I got that out of the way I could see the sticker but I had to pry up on the mounting bracket to see the actual part number. Once I got that, I was going to buy a new unit from Scuderiacarparts and that’s when I was told that they’re discontinued so I ended up buying a used model from exotic auto recycling and it fixed the issue. I would be curious if a different model would interchange. My car doesn’t have navigation or satellite radio, so I wouldn’t care about the map either. I found a model 255300 on eBay that is actually the most expensive of all models shown on Scuderiacarparts ($13k) and they want $3500 for it, so that’s not a bad price…even though still expensive. I would probably buy it as a backup unit, if I knew for sure that it would interchange with my car. I noticed it has one more additional plug that my unit, but it looks like a satellite radio antenna plug. The other positive about this unit is that it’s a 2014 model, so it’s newer and maybe would last longer than say a used 2011 model. I’m going to keep trying to work with Opuradio, to hopefully get my original fixed, but I’m also going to keep an eye out for any of these used units for sale. If they are all or will all be discontinued at some point and are prone to fail with no one able to repair, might be nice to have a few stashed back, for either personal use or resale.
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