SCAMMED by Kreissieg for over $5k | FerrariChat

SCAMMED by Kreissieg for over $5k

Discussion in 'Ferrari Discussion (not model specific)' started by thunderman, Dec 12, 2024.

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  1. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    PSA:

    I am a paying customer who was SCAMMED by Kreissieg for over $5k. I was invoiced for and charged for a Valvetronic exhaust system for my Ferrari 348, but that is not what they delivered! After waiting many weeks for it to arrive I was shocked to see that I didn't get what I had paid for.

    I reached out to them when I discovered this and they told me that I could ship this heavy exhaust back to Japan at my own expense and then ghosted me when I pursued more information on how/why I got a different product than what was advertised and that I paid for!
     
    Texas Forever likes this.
  2. NeuroBeaker

    NeuroBeaker Advising Moderator
    Moderator

    Oct 1, 2008
    40,002
    Huntsville, AL., USA
    Full Name:
    Andrew
    Oh no, that sounds terrible. :(

    You'd think that if any vendor shipped the wrong product by mistake on their end that they'd, at the very least, correct their mistake by sending you a paid return shipping label and get the correct product to you ASAP.

    I hope this gets resolved for you.

    All the best,
    Andrew.
     
  3. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    I wish, but I have been trying to get ahold of them about this for almost two months now and have had absolutely no luck. I contacted my CC provider to see if I shipped it back to them that I would be guaranteed a chargeback (so I could at least see some money back); they said it would rely on Kreissieg acknowledging receiving the item, and I clearly can't count on that.

    I am effectively stuck with the $5k charge for something I didn't even receive.
     
    Texas Forever likes this.
  4. Shark01

    Shark01 F1 Veteran

    Jun 25, 2005
    6,476
  5. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    63,954
    Southlake, TX
    Full Name:
    Rob Lay
    Tell us more, what you ordered, what they sent, etc.
     
    technom3 likes this.
  6. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    #6 thunderman, Dec 12, 2024
    Last edited: Dec 12, 2024
    I paid for a super howling valvetronic system for a 348 TS. What they shipped is a valveless system, which is supposed to cost over $2300 less per their website. But the real issue is that I didn't get what I paid for and they ghosted me instead of simply getting the correct product delivered.
     
    Texas Forever likes this.
  7. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    I left a summary of what was said here on this post in a couple of his Kreissieg posts and he reported me for spam and removed the comments so I don't think he is interested in helping lol. The only reason I made a full post about it is because of him having my comments removed....
     
    ChoonHound likes this.
  8. Shark01

    Shark01 F1 Veteran

    Jun 25, 2005
    6,476
    Well now you have attention of the mods so maybe that will help.....weird that a first person experience would be considered spam
     
    technom3 likes this.
  9. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    Yeah, only makes the already disappointing/frustrating experience even worse, especially when I'm trying to warn others before they get screwed over like I did.
     
  10. Bulletproof Automotive

    Sponsor

    Jan 29, 2024
    211
    Los Angeles
    Greetings Jim,

    To clarify, you spammed 3 of our threads along with 11 additional threads related to Kreissieg. I replied to your initial comment on one of our threads expressing that it's unfortunate you experienced what you're describing and clarifying that we are a dealer for Kreissieg, that I've personally been selling Kreissieg products for 10+ years, and that had this system been purchased through us, you likely would not have encountered any issues. Had issues occurred, we would have rectified them promptly.

    Alternatively, had you PM'd me and asked for assistance rather than spamming the forum, I would have assisted and requested that you email me all correspondence and documentation you have. If you'd like the assistance of a company who literally had nothing to do with your experience, this would have been the way to proceed.

    At this point, you still haven't provided any real information in this thread beyond saying the system you received didn't have valves. Kreissieg does offer a system without valves for the 348. They've also been in business for 20+ years and are considered a very reputable manufacturer in Japan.

    We have a fully bonded warehouse and local staff in Yokohama Japan that facilitates all of our transactions with Kreissieg. Not saying this is the case here, but there can be communication issues when working through Google translate or similar circumstances. They've been nothing but the best possible supplier to us throughout our relationship. I'm terribly sorry your experience didn't match that.

    -James
     
  11. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    Yes, I shared my experience on the top posts related to Kreisseig considering my experience was related to Kreissieg lol... By making this visible to people searching for / interested in the system I can help them avoid the headache and financial rip-off I'm enduring.

    I wasn't looking for your assistance and had not sent you a message because this is not your responsibility, I was simply sharing what happened to me on the most viewed Kreissieg posts. But I can understand you want the negative comments removed since they affect your business.

    What more do I even need to say than I was invoiced and paid for a super howling Valvetronic and did not receive that... There is nothing more to elaborate on from there???
     
  12. Bulletproof Automotive

    Sponsor

    Jan 29, 2024
    211
    Los Angeles
    Jim,

    We've been in business 20+ years as well and have a stellar reputation. Anyone purchasing Kreissieg through us will not be getting ripped off. While Kreissieg certainly doesn't produce a high volume of systems per year, we have delivered roughly 20 of their systems to our customers throughout this year with zero issues. The move from the get go was to create a thread and share your experience from your perspective, not spam the forum.

    If you'd like assistance, I'd recommend sharing screen shots / images of your correspondence with Kreissieg on this topic, your invoice from Kreissieg showing which system you ordered, and photos of what you received.

    -James
     
  13. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    63,954
    Southlake, TX
    Full Name:
    Rob Lay
    you are a dip **** and new to the community you plaster the same thing on a dozen threads that one of our good sponsors posted, then now you are crying about both the posts being removed and how bad an outside company unrelated to FerrariChat treated you?

    what the ****, how tone deaf can you be?
     
  14. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    Right and I have no issues with Bulletproof, y'all have nothing to do with this transaction.

    Respectfully I am not going to share screenshots or personal info to the general public, or really anyone I don't know for that matter.
     
  15. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    lol

    High-quality communication and great leadership from an Admin, really setting the example over here.
     
  16. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    63,954
    Southlake, TX
    Full Name:
    Rob Lay
    technom3 and anunakki like this.
  17. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    Glad to see you can count and yeah, we already talked about and addressed that lol

    Thanks for reiterating what was already clearly understood though
     
  18. ejarcy

    ejarcy Karting

    Aug 3, 2022
    90
    Dallas, TX
    Seems overkill to spam the crap out of the forums with this. I'm sure people here can offer some advice but blowing up every thread with this is stupid. Put your question in one place and let everyone assist from there. You aren't the only member here and we don't want to see you on everything forum topic.
     
    brookliner7, 020147, technom3 and 2 others like this.
  19. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    63,954
    Southlake, TX
    Full Name:
    Rob Lay
    you are a new user who posted in over a dozen threads. a good admin doesn't allow that ****, imagine if all 250k of our users were allowed to do the same. you aren't even a value adding user, you just came here because you lost your cool and want to vent, which may have good motivations, but your actions show exactly the type of person you are and if anything people probably suspect you more than Kreissieg.
     
  20. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    #20 thunderman, Dec 12, 2024
    Last edited: Dec 12, 2024
    Yeah, that's fair, didn't mean to plaster it on the front page of the site. Just wanted to leave the note where it was relevant (so I did, by finding the popular Kreissieg posts) since people turn to these forums for advice and info before making a purchase. As I have said several times already I just wanted to help others avoid the headache I am dealing with
     
  21. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    63,954
    Southlake, TX
    Full Name:
    Rob Lay
    so add to the list you are just ******, probably why you aren't a user here as you have zero positive interaction skills.
     
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  22. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    63,954
    Southlake, TX
    Full Name:
    Rob Lay
  23. thunderman

    thunderman Rookie

    Jul 23, 2024
    18
    Full Name:
    Jim
    If I took a shot for every time you pointed out that I am a new user I would be drunk right now lol. A good admin also shouldn't be aggressive and cursing at anyone let alone new members lol

    Thank you for noting that I have no value as if you know me or what I have to contribute

    You are the one who seems to have lost his cool.

    I didn't come here to vent, I came here to document the facts and that is all I have done.

    Crazy that you wanna talk about how my actions show exactly the type of person I am as if you're not coming off as an incredibly unpleasant person

    Is that YouTube video supposed to be funny? Your stating that I have no positive interaction skills is wildly ironic
     
    d16dcoe45 likes this.
  24. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    63,954
    Southlake, TX
    Full Name:
    Rob Lay
    don't get the chicken or the egg confused at this point. I'm doing exactly what a good admin does, we have a 25 year history of the best run automotive forum. one of the hundreds of best practices, is keeping control of rogue users that are conducting themselves exactly as you are... new user no prior value, spams same thing multiple forums and threads, won't provide more details to actually be helped, and very argumentative and anti-social.
     
  25. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    63,954
    Southlake, TX
    Full Name:
    Rob Lay
    Would you please get Kreissieg over here to clear this up? Tell them I will give them the airspace for nothing. :)
     
    NYC Fred likes this.

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