296 Values and Used Market

Your second part is not correct. The computer will dictate if you get an oil change. At 12 months you may need service, which is included for free, but the computer may determine that you didn't have enough miles for an oil change.

When that occurs Ferrari will service the car, without the oil change and it may not be until the next annual service that you get the oil change. If you don't want the same oil for 2 years you will need to self pay for the oil change at the annual service.

This has happened to me on the F8 and 296 that I didn't have enough miles at the annual service so there was no oil change.

 

Ferrari warranties the car for 3 years plus more if you purchase extended warranty. Therefore, Ferrari is taking real risk regarding the included service. In other words- I doubt an oil change is needed if Ferrari elects not to perform one as they are at risk regarding the engine. I seriously doubt Ferrari is getting this wrong.

 

That is the simple point I was trying to make, but you did it much better than I.

 

I don’t disagree. However, at one point, the 7 year maintenance ALWAYS included fluid changes. Later that policy was updated. Many don’t realize the details. I still love my Pista and 812 GTS, and I’m excited about my inbound 12C. I am not trying to bash the brand. I’m sure next week I’ll be paying for the fluid change in my 812 GTS.

 

I didn't realize this. I would "assume" that they are bound to including fluids if that was the policy when we purchased our cars. If they changed it down the road, it should only apply to those models.

 

That's disappointing to learn.

 

What is the cost for basic fluid change by Ferrari? My MC20 was $3,500 and that was the most basic of oil and filter changes they do (per the schedule).

Second question: How does Ferrari arbitrarily change the service levels from what would be printed in the service manual upon purchase; i.e., all my cars have had a manual that stated very specifically that this and that were to be done at these time/mileage interval (which ever came first). I don't recall seeing fine print that said "all service is at the discretion of Ferrari," or "these terms and conditions may be changed at any time and without notice." I'm sure plenty of us have spent a lot of time in contract law over the years, whether an attorney or not, it would appear to be a violation of the purchase agreement.

Note: I'm not trying to start a forum fight here, just trying to understand if I bring in my 296 for an oil change per the manual, and I only have 1,000 miles on it, that Ferrari isn't going to tell me "it all looks good!" after spending $1,000 round trip to have it transported there and back, after all we "prepaid" for seven years of maintenance upfront (that's a little tongue in cheek reference from earlier).

I have had my Porsche dealer tell me I didn't need to service my 911s annually, but he didn't hard sell the idea; then again, he was making money on the service.

 

Everything I read, as well as the article below (an interview with a Ferrari dealer) doesn't seem to indicate to me that an annual service is at the dealer's discretion, in fact, it seems that the 7-year "included" service program is structured such that if you decide to do the Cannonball Run four times every other month (~12,000 miles), that you can bring your Ferrari in for the annual service every other month. I can't imagine them saying "nah, you wasted your time bringing us your car this year." I will be putting this on the list of questions to ask Ferrari, as it appears there's conflicting experiences with the forum members, and personally, I think if it's true, it's a really stupid move by Ferrari.

https://www.consumeraffairs.com/automotive/ferrari-maintenance.html