488 radio stopped working | Page 6 | FerrariChat

488 radio stopped working

Discussion in '458 Italia/488/F8' started by howydo, May 30, 2016.

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  1. McLarenHitchhiker

    Jul 27, 2024
    181
    Greater NYC
    Full Name:
    Keith
    GARCIA172 likes this.
  2. GARCIA172

    GARCIA172 Rookie

    Sep 6, 2022
    19
    Newport Beach CA.
    Full Name:
    Tony Garcia
    Nice... but I don't look at screens in race cars and barely look at them in street cars lol. It's about sat play list, audio functions and I forget what else. But the big screen reminds me MBZ dash and distracts from my looking at my wife lol :) Not bad looking but not for me.
     
  3. Hype

    Hype Rookie

    Feb 24, 2025
    17
    Germantown, TN, USA
    Full Name:
    Wes
    2016 488 GTB here. Has both CarPlay and optional JBL spec. This morning the radio would not reliably Bluetooth connect, CarPlay USB connect, or turn on. In fact, it would not even let me toggle out of the connect screen to use the right screen for speedo or other non radio functions. Completely stuck / hung. Cannot even reboot the right screen by holding down the large button for 5-10 seconds.

    Vehicle was purchased from Ferrari Los Angeles who did the annual service and Ferrari certification for 2 year CPO warranty before delivery to me a month ago, so I expect the firmware is up-to-date.

    Things I did differently: this was the first time I did not leave the 488 on the OEM trickle charger since taking delivery a month ago.
    Perhaps battery related.

    How would I check the radio firmware version myself?
     
  4. Eric C

    Eric C F1 World Champ
    BANNED

    Mar 20, 2009
    11,136
    St. Louis, MO
    Full Name:
    Eric
  5. Hype

    Hype Rookie

    Feb 24, 2025
    17
    Germantown, TN, USA
    Full Name:
    Wes
    I just checked the versions on my 2016 488 GTB with Apple CarPlay and optional JBL system. They appear much older than yours:

    Software Version 15.50.30
    NaviServer 9.10.2.606298
    Map CMCN4VP4NA
    Map Database NQNA2013Q2:20140414

    I never use the navigation, so that doesn't matter. The CarPlay issue that has happened once in the first 4 weeks of ownership does. I must get the software version updated.

    Time to call the dealer and ask what's the latest version. Closest dealer is 200 miles away.
     
  6. Echelon

    Echelon Karting

    Jan 28, 2025
    118
    My 2016 488GTB is doing the random radio glitch now. I need to check the firmware, I bet it's way out of date. Screens work, show music, but speakers don't play. Turn car off, walk away for a bit and go back and it works lol. It will do the glitch randomly every 10-15 uses of the car lol.
     
  7. johnjstewart

    johnjstewart Karting

    May 6, 2008
    57
    York
    Full Name:
    John Stewart
    QUOTE="Echelon, post: 150106884, member: 296358"]My 2016 488GTB is doing the random radio glitch now. I need to check the firmware, I bet it's way out of date. Screens work, show music, but speakers don't play. Turn car off, walk away for a bit and go back and it works lol. It will do the glitch randomly every 10-15 uses of the car lol.[/QUOTE]
    Software update required. one main dealer said the procedure was to download something from my car, send it to Italy and then upload the new software. Approximate cost $1000 ( in UK). Another main dealer in the same group of companies said, Yes no problem I have it on a memory stick and will do it for free. Took half an hour and two versions upgrade. Problem gone away.
     
    Trev450 likes this.
  8. maor1827

    maor1827 Rookie

    May 24, 2021
    1
    Full Name:
    Maor Shtaeinweis
    hey guys, need some help my 488 stop playing audio the display show the channels AM/FM, etc. but no sound I try to unplug the battery but no luck any updates?
     
  9. johnjstewart

    johnjstewart Karting

    May 6, 2008
    57
    York
    Full Name:
    John Stewart
    Software upgrade required. Main dealer should do for no cost.
     
    maor1827 likes this.
  10. Mk23

    Mk23 Karting

    Jul 20, 2025
    63
    I'm curious the problem most of you are having. On my 2017 488, many times the bluetooth will not play. It will show the music is playing but I won't hear anything. Or it will show the phone is connected, and it indeed it is as I can call and receive through the car, but the streaming audio won't work. 98% of the time to get it to work, I go back to the main screen, select radio, then once I hear music, I go back and select my phone/BT (can't remember what the actual display name is), then magically it'll start playing streaming music. I just assumed this was some crap italian audio engineering haha. Are some suggesting the dealer can updated the software to fix this issue? Thanks in advance.
     
  11. johnjstewart

    johnjstewart Karting

    May 6, 2008
    57
    York
    Full Name:
    John Stewart
    Yes. It’s a stereo system control unit upgrade. Nottingham Ferrari had it on a memory stick.
     
    Mk23 likes this.
  12. Mk23

    Mk23 Karting

    Jul 20, 2025
    63
    Well I'll check with my local dealer. If they can upgrade the software for free great. If they want to charge $1000, then I guess I'll just continue to live with it. Do you have the software version by any chance? Thanks
     
  13. johnjstewart

    johnjstewart Karting

    May 6, 2008
    57
    York
    Full Name:
    John Stewart
    [​IMG]


    It is my understanding that this is a fairly simple software upgrade. The information I got from the first dealer seems to be incorrect. They said software download, send to Italy, reload software etc etc. $1000. Other dealer said, no problem, I have it in a memory stick. Took 30 minutes, had to do two upgrades as my system was two levels behind. No problems since in over 12 months except for the DAB cutting in and out.
     
    Mk23 likes this.
  14. Mk23

    Mk23 Karting

    Jul 20, 2025
    63
    well I took a look at my software and man is it dated compared to yours. My car was just in at Ferrari for major service. They won’t update the software to the latest?? Cmon Ferrari


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