DeltaVee | FerrariChat

DeltaVee

Discussion in 'Ferrari Discussion (not model specific)' started by fullmonty, Jan 31, 2018.

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  1. fullmonty

    fullmonty Formula Junior

    Joined:
    Sep 17, 2007
    Messages:
    264
    Location:
    LALAland
    Full Name:
    Mel
    Does anyone out there know what has happened at DeltaVee. I sent my 355 shocks for rebuild 2 weeks ago and have not received any communication ( calls not returned, no email). I understand from DeltaVee phone message that an untimely event occurred during the 1 st week of Jan.

    Thanks for your help.

    Mel
     
    fullmonty, Jan 31, 2018
    #1
  2. Ricambi America

    Ricambi America F1 World Champ Sponsor Owner

    Joined:
    Dec 7, 2003
    Messages:
    16,464
    Location:
    Winston Salem, NC
    Rob is absolutely there. I traded email with him on Monday.
     
    Ricambi America, Jan 31, 2018
    #2
  3. Canuck550

    Canuck550 Formula Junior

    Joined:
    Sep 8, 2015
    Messages:
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    Location:
    Incognito
    Full Name:
    RJA
    I have yet to here from Rob as well, sent in 550 front shocks on Jan 21, left a VM and sent an email, yet to hear a response.
    Rob seems to be dealing with an emergency per his VM at the company, hope all is well with him and his loved ones...

    Ron
     
    Canuck550, Feb 1, 2018
    #3
  4. G. Pepper

    G. Pepper Three Time F1 World Champ Rossa Subscribed

    Joined:
    Mar 15, 2012
    Messages:
    38,545
    Location:
    Texas/Colorado
    Full Name:
    George Pepper
    Very uncharacteristic. Rob rebuilt the rears of my 456M, and then later re-valved all four to 575M FHP spec. Good communication both times.
     
    G. Pepper, Feb 1, 2018
    #4
  5. fullmonty

    fullmonty Formula Junior

    Joined:
    Sep 17, 2007
    Messages:
    264
    Location:
    LALAland
    Full Name:
    Mel
    Have not had any reasonable response from Rob except that he received shocks on the 22nd of Jan. I have kindly requested an estimated turn around date, but have received no response. Deltavee has requested all communication via E-mail. The shop doing the R & R is charging me storage fees now!! Daniel (Ricambi) perhaps you can help us understand what has been going on at DeltaVee? I am also small business owner and this lack of communication is problematic.
     
    fullmonty, Feb 13, 2018
    #5

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