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FoA-FCI

Discussion in 'South Central - USA (TN, MS, AL, GA)' started by iceburns288, Aug 4, 2004.

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  1. iceburns288

    iceburns288 Formula 3

    Joined:
    Jun 19, 2004
    Messages:
    2,116
    Location:
    Bay Area, CA
    Full Name:
    Charles M.
    We had the 360 delivered to FCI in Greensboro, NC, for repairs, and they treated us really badly, so we need to send the Ferrari to FoA or Ferrari of Washington. How is FoA in terms of service and repair time? We don't want the 360 to be gone too long...

    By the way, we are in Charlotte.
     
    iceburns288, Aug 4, 2004
    #1
  2. jeffdavison

    jeffdavison F1 Rookie

    Joined:
    Jul 29, 2002
    Messages:
    2,544
    Location:
    Suwanee Georgia
    Full Name:
    Jeffrey Davison
    in a word....

    "EXCELLENT!!!"

    Have had my 355 serviced by them the last two years with absolute quality and exceptional speed. Labor was very reasonable.

    Make sure you talk with Mark. He is one exceptional service writer!


    Jeff Davison


     
    jeffdavison, Aug 4, 2004
    #2
  3. Ricambi America

    Ricambi America F1 World Champ Sponsor Owner

    Joined:
    Dec 7, 2003
    Messages:
    16,451
    Location:
    Winston Salem, NC
    What about SportAuto in Summerfield?
     
    Ricambi America, Aug 5, 2004
    #3
  4. Mike C

    Mike C F1 Veteran Lifetime Rossa Owner

    Joined:
    Aug 3, 2002
    Messages:
    6,081
    Location:
    Southeast USA
    Full Name:
    Mike Charness
    All my dealings with FoA have been outstanding.

    What was the FCI issue?
     
    Mike C, Aug 5, 2004
    #4
  5. parkerfe

    parkerfe F1 World Champ

    Joined:
    Sep 4, 2001
    Messages:
    12,887
    Location:
    Cumming, Georgia
    Full Name:
    Franklin E. Parker
    I've had both good and not so good dealings with FoA. I believe they are much better with the newer cars than with the older classics though.
     
    parkerfe, Aug 5, 2004
    #5
  6. coachi

    coachi Formula 3

    Joined:
    May 1, 2002
    Messages:
    2,108
    Location:
    SC USA
    I have had three of my Ferraris at FoA at different times. They are not the fastest service center in the world, but they do fix things eventually and sometimes they do it first time. As Frank Parker said, they do a great job on the newer Ferraris so in your case they should fix the car quickly and quite well. I had a Boxer that had been a garage queen and needed some work, and they tried real hard and finally fixed it....properly. It took many hours, many days and many months, but it is now running as well as it ever had. They are curteous, they respond to phone calls and to emails quite well, and they are honest. They did tune my daytona for me also and they did a goods job...I strongly recommend them.
     
    coachi, Aug 5, 2004
    #6
  7. beezerhound69

    beezerhound69 Karting

    Joined:
    Feb 3, 2004
    Messages:
    136
    Location:
    Suwanee
    Full Name:
    Tom
    FoA does a fine job. I took my 355 down one morning, no appointment, thinking the worst (car was burping off the line). Mark wrote me up, svc tech Thomas hooked it up to diagnostics, and less than 3 hours later I was out of there with a set of new plugs and a happy car. Highly recommend if you want factory service.
     
    beezerhound69, Aug 20, 2004
    #7
  8. atlantaman

    atlantaman Formula 3

    Joined:
    Mar 31, 2002
    Messages:
    1,726
    Location:
    Roswell, Georgia
    Full Name:
    Charles
    Sport Auto--Tom Jones there is the ONLY guy I trust COMPLETELY to work on my car.
     
    atlantaman, Aug 20, 2004
    #8

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