Just wandered how many of you guys had been contacted by a Company in Milan to carry out a survey regarding Ferrari and ownership..
Yup Joe. Was she nice mate? Everyone I know who's taken delivery of a new car has had this (or will get it). They're even getting in touch about servicing now too. Isn't that nice? ;o) Kev PS I think it's an Italian call centre unfortunately
I had a call quite some time ago. Interestingly the 1st question they asked was did I still own the car, she almost seemed surprised that I would still have it after all this time!
Kev Your right but she was called "Peter" asked many questions relating to Dealership & Customer Service And there was me thinking id got special treatment..LOL!!!
Hah! You did get special treatment- you got a BLOKE!!! Might have been my fault actually Fit Italian bird: How would you describe the car delivery experience? Me: Tell me what you're wearing. Aren't you feeling a little too warm?
For the benefit of the mere mortals amongst us, do you mind posting what the survey was about and what they wanted from you / were offering you? Was this factory related? ta. J.
Just asking about general customer service from the supplying dealer, weather you were happy, very happy specific areas e.g. insurance, finance were they offered amongst other things