Got an error message; so I Googled it and came up with this. Great! A fix! Not so fast. So I go to Start, point to Programs and to ...um... so, okay, where the [edited] is Administrative Tools...? I can't believe I need a fix for my fix...! Can anyone help...?
I'm not using Windows so I can't test right now but I think if you right click on the "Start" button and go to start menu properties or something then you can pick which things go in the start menu and just check the box next to administrative tools... Question, what does your signature mean/
glick start then settings and next control panel the administration tools icon should be in this window, if you are running XP make sure you click in the top left corner where it says switch to classic view that should do it for ya. good luck.
Or System Tools? Start > All Programs > Accessories > System Tools EDIT: nevermind...........(I've never had Admin Tools at Start > Programs.)
This is why I use classic mode. XP's interface blows. Windows blows for that matter, but I don't have a mac, so life is life.
Unfortunately it doesn't. Once we get to Administrative Tools, there is no Internet Services Manager within that folder... Not sure where to go from here.
"Search is complete. There are no results to display." Searching for Internet Services Manager on the computer yields nothing.
oh... i see. i hadn't read the error link when i posted before. sorry about that. i'll snoop a bit more tonight and see if i can find it for you. if not and no one else can, i can get you an answer first thing tomorrow morning, provided my IT guys are at work. what version of Windows are you running? you're running windows right? the only thing i can find is "From the Start menu, click Run, and type inetmgr in Run the text box." try this and see if it gets you anywhere. if not, i'm sorry i can't help this evening.
Exactly, if you scroll down to the bottom of the kb page you found the 'fix' for, you'll see which versions of Windows the fix is for. All server versions.
Carbo - that fix is if you're an exchange server admin with the exchange tabs installed on your active directory user manager. If you are, let me take the ridiculous burdon of windows network administration off your mind so you can spend more time on writing about driving.
Yes, we're running Windows XP Pro... Yes, we've got a server. But I'm confused now - could we get that error without having a server...? We have Windows XP Pro and are running a server. But as I said to djui5, how and/or why could and/or would we get this error message is we weren't on a server...? John, you give me a fix and a Ferrari, and everything will go back to normal...
to get to IIS without hunting for it: * click Start * click Run... * type "inetmgr" * click OK edit: pugg57 said that in his post already
I'll talk to my IT guys... but it sounds like some of the components of Windows are missing, like they got renamed or weren't installed. have you tried searching for IIS or Internet Service Manager on your Windows intall disk? see if it can be installed as an individual component?
click and see if it gets you anywhere: http://localhost if it does then you either have IIS or Apache running.
Carbon - what the dude are you doing, you're not making any sense? You have an error message that appears to be from an Exchange Server but you're claiming it came from an XP Pro desktop? I'd hope someone with your Windows skills isn't running IIS on a desktop intentionally If this is really from an Exchange Server then get help from someone like Infraredline and don't f it up yourself.
Here's the situation. My boss keeps getting this error message in Outlook Express; he can send but can't receive and that's the error he gets whenever he tries to "send and receive". His computer has XP Pro. I don't use OE, I've never seen that error before, I don't know what an internet service manager is or an IIS or an exchange server or any of that crap. I just Googled the error message and the results led me to the Microsoft page I linked in my first post. I'm all thumbs with Outlook and Outlook Express as I don't have any experience with it. I just figured I'd post the problem and solution progress here and someone would be able to help me figure things out the rest of the way.
Ahh - ok, slowly the fog moves and I get it. The fix in your attachment is only for the email server, and only if it's Microsoft Exchange. You can look all day long on the XP Pro machine without finding this I'm guessing you're using an email provider, like your ISP, to get and receive mail from? Also guessing that Outlook Express, like much of Microsoft's stuff, is more sensitive to network delays than your mail program. Which seems to be what this message is indicating. If your ISP is your email provider - give them a call (I know, I know, but it's worth a try to do it the official way!). If you have your own email server at your office where the offended desktop is, then it's a local problem. Being a network guy I always suspect the network - but could be all kind of things. Simple diagnostic would be to start with testing the network connection from your machine and the bosses machine to the mail server. You can pull the server name out of the mail setup (mail.<isp-name>.com or something, most likely - like mail.att.com or whatever). On each machine go into a dos window (start - run - type CMD - enter) and ping your mail server, if your mail server was mail.att.com, then the command is ping mail.att.com -t <enter> the -t command lets it run forever. you'd like to see consistent results with no gaps in the times. big variations like 20ms, 120ms, 60ms isn't good. I'm not familiar with OE specifics, but the full Outlook client is one of the most stringent network testing tools on the market when linked with Microsoft Exchange
Carb, is this with your bosses work e-mail? If so, he should talk to the IT department. The IIS/Exchange configurations aren't something you'd have to worry about on your end in this case. If this is his personal e-mail then odds are the resolution is not the one you found in this KB article. Let me know, I can help you out further. I should mention, that if a form of antivirus (Norton or McAfee) is installed it could produce this error, as it may be blocking the incoming mail server..etc..
The problem is ...I am the IT department...! I'm going to call TJacoby later and we'll see if we can't figure it out. I'll report back afterwards.
Check to see if he's got Antivirus installed, that may be the culprit. If he's got it, somewhere in there there will be settings for e-mail, just disable them.
