I was not going to buy the iPhone until...

I have had mine for 3 days now and yesterday in between rain squalls really spent some time learning. It is awesome . Most of the negative reports have been from people who do not have one or were having problems syncing. The syncing issues to initially activate are easily cured If YOU FOLLOW DIRECTIONS. i FLEW THROUGH IT QUICKLY NOT PAYING ATTENTION TO INSTRUCTIONS. tHEN i READ that I needed to click off itunes and wait for an e mail telling me activation was complete. I sat at my laptop for an hour waiting on the activation reading all the reports of activation problems. I then checke my bulk e mail and there it was . Yahoo marked it as spam. I then restarted the new itunes and it fired right up. SYNCING is a breeze. I could write a lot but coming from a Blackjack which I liked, the iphone is better than expected. If given the oppourtunity, buy one. You will not be disappointed.

 

both ours are active now, one took 3 hours to get the email and the other took about 4.
I did it over night,
We both had Blackjacks and this thing makes them seem like 15 year old technology !!!

 

I have one, and bought Mrs. JRR one. They are, frankly, wonderful devices. Perhaps none of the individual applications is earth shattering, but the iPhone is indeed greater than the sum of it's parts.

Yes, it needs some deeper application functionality -- that will come. The integration and interface are spectacular.


d

 

I went into my local AT&T store today to deal with a little problem about an extra charge on my bill(which was later resolved). While waiting for assistance, I was glued to that iPhone. I spent about 15 minutes on it, then I got assistance , and then I went back to play with it for another 30 minutes. I love it. I am now on the market for one.

 

How well does the phone work phone-wise? Are there any problems with accidentally brushing the touch screen (cheek, ear, etc.)? That became an issue with my Treo.

 

The iPhone has a proximity sensor that will turn off the LCD and touch screen when it detects something within .75 inch of it, like your face, ear, etc. Also, in order to turn on the device, you have to wake it up, then move a slider on the screen with your finger tip. It would be hard to accidently turn it on.

-steve

 

Since you guys all seem to be Iphone groupies...
I just thought id let you know.. My domain www.iphonegoodies.com is up for sale

email me if your interested.

Mike

 

I'm having some customers returning them already & going back to Blackjacks & Blackberry pearls, mostly because they never understood they couldn’t have one with a business plan. Also the EDGE network is exceptionally slow with the iphone, if Apple went with 3G this would not be an issue but it would be using up a lot more battery life.

 

I respect your Hustle.

 

Can anyone guess the significance of this amount: $233,800,000 ?

 

amount Apple brought in with iphone sales before factoring in COGS?

 

Wow! And it knows the difference between your face and a finger trying to dial! Pretty cool. Leave it to Apple to take this long to produce a phone, but to blow everyone else out of the water.

 

A modest ballpark figure. Apple makes .53 cents for every dollar that is spent on the iPhone.

 

"Oh, jeez, I wish you could see this.The lights coming up over the water. I've never seen a painting that captures the beauty of the ocean at this moment."

 

...As if they weren't already rolling in the dough.

 

Soooooo, who else bought tons of AAPL 5 years ago when it was sub-$10?

 

Affair with iPhone cools when handset breaks

After four days with phone, trouble in paradise

By Joe Hutsko
MSNBC contributor
Updated: 9:47 a.m. ET July 5, 2007

Falling in lust with an expensive device like the iPhone sets owners up for a hard fall if it stops working. I know, because mine died after only four days into our relationship.

At first I thought it was just a hiccup when the iPhone was working fine one minute, then wouldn’t turn on the next. I tried the prescribed reset (hold down the Home and Sleep/Wake buttons at the same time for several seconds until the device restarts) with no luck. Black screen, period. But when I plugged it in the Apple logo appeared as if restarting. Then it vanished, the screen went black again, and a few seconds later the logo reappeared, as if restarting. Again. Then again. And again. Trouble in paradise.

On a whim I held the buttons for a reset again but this time kept holding, until eventually a bright yellow triangle appeared, instructing me to Connect the iPhone to iTunes. This forced “restore mode” allowed the otherwise endless-looped iPhone to appear in iTunes, which prompted me to restore the phone. Since iTunes backs up the phone’s data after every sync I said sure, gladly, please do.
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The restore process began — but then the loopy restarts started again. And again, ad nauseam. At that point I felt a little nauseous, too — four days and the iPhone I spent eight hours in line to buy was a goner.

I contacted the AT&T store and was told I could return the phone for a refund (with a 10 percent restocking fee) but could not exchange it for a replacement; all iPhone support is handled by Apple. I contacted a public relations person at Apple and she said she’d have customer service call me. While waiting on that call I decided to drive to the nearby Apple Store with the far-flung hope that they’d simply swap the phone for me (crazily assuming they’d even have another 8 GB model in stock).

An extremely polite Apple customer service rep named Nate called just as I was walking into the Apple Store. He introduced me to the store manager, Sean, who was also on the line. We hung up with Nate and conducted the service business in person. Sean said they’d simply swap my phone for another, and after some help from two guys named Chris at the Genius Bar, they took back the broken one and I left with the new iPhone. Driving home, I had a number of questions. Would they completely erase my iPhone when it reached the service department, so that my private data remains mine alone? What if they hadn’t had another iPhone in stock?

I got answers from Apple’s PR department. Yes, all iPods and iPhones that are exchanged for replacements get wiped clean. As for the in-stock issue, iPhone owners can swap a “DOA” phone for a replacement if within 30 days of purchase. If the store is out of stock or if the purchase is past thirty days (or if a customer doesn’t live near an Apple Store), the repair-by-mail process kicks in.

The owner removes the SIM card (which will work in the previously used phone that the iPhone presumably replaced), mails the iPhone to Apple, and they repair it and send it back. Apple offers the option of a rental iPhone during the repair process for a $29 fee — something that is bound to rub customers the wrong way.

There was no such fee from AT&T when one of my previous phones — the Palm Treo 680 — went in for repairs. While under warranty AT&T automatically ships a loaner phone, which you wind up keeping if they deem your original dead.

They do charge a small fee if you want the replacement sent overnight, but otherwise the repair process is free. (AT&T waived the rush fee the two additional times I had to send the Treo in for replacement due to the thin plastic bezel around the screen repeatedly cracking despite my handling the device with kid gloves.)

Why did my iPhone fail so soon? Apple’s Geniuses couldn’t say on the spot. But I think it had something to do with heat — my iPhone would get incredibly hot to the touch when plugged in and charging while I was on a long phone call. So hot I lived those first three days in constant fear that it would heat to the point of burning up.

So hot that I was tempted to put some raw egg in a foil cup and set it atop the iPhone to see if it would cook — or if not actually cook, turn opaque from the iPhone’s super-heated back surface. Describing this on my blog JOEyGADGET promoted one other iPhone owner to comment:

“Yep, mine seems hot but I don’t know if it’s too hot. Hotness is relative you know.” Agreed when discussing physical attraction, but when talking about physical touch, take my word for it, my original iPhone all but burned the skin on my hand.

Apple faced a similar too-hot-too-handle problem with the underside of the initial MacBook models; the situation has since cooled down, but personally I feel my own later-model MacBook’s underside is too much relative hotness for my taste. Or touch. Whether my first iPhone was a fluke remains to be seen.

As for the iPhone I was given to replace the little hottie, the new one is much cooler to the touch when plugged in and in use, and therefore, so am I.

 

Thanks for that detailed post. It convinces me to wait for a future generation that hopefully fixes these problems.

 

That is the first I have heard of this problem. Seems like an isolated incident. Besides, the author was all down about having to send the phone in but then never made it sound good that he was indeed able to swap the phone on the spot. If anything that sounds like good customer service.

Simply sounds like a minor problem. I guess we'll see if this becomes more commonplace!