Problem with buyer on FerrariAds.com

I sold a central locking door solenoid via FerrariAds.com for £10 which was in perfect working order when I removed it.

As some of you might know I am building a lightweight track/race car. So I am removing anything that I don't need that adds unneccessary weight.

Everything I removed was working fine or checked first.

The buyer of this is now saying it doesn't work (which I know it worked fine).

How do I know he hasn't broken it or wants to send back his original part. Alternatively even removed parts from inside.

I always thought in a private sale you have no comeback (not that I would deliberately con anyone).

I am not going to name names, but there are at least 15 FChatters who now own parts that I have removed from my Mondy race project, and all have been very happy.

He is now threatening me by email to "Name and Shame" me on this site.

What do I do?

 

I think the answer is quite simple. If all your other buyers are happy and this is the only problem case, have him send back "the part" and give him his money back. Neither of you folks need this aggraivation over such a small item.

my .02

Cheers, Hank

 

Thanks for the input Hank.

But seeing it from my point of view, I know the part worked. So I would lose money doing it that way.


I took a while writing this new thread and by the time I had finished it he had already started one.

http://www.ferrarichat.com/forum/sho...d.php?t=176277

 

So Pete we are talking about $20 here? You need to determine if this is worth pursuing. I would contact the buyer and discuss to make sure that it was not damaged during shippment. All electrical parts regardless if new or used are a one time shot meaning you plug it in and you own it. So this also will tell you that you need to change how you sell the parts. Most salvage yards that I know use a YELLOW or ORANGE marker to identify their part in case someone tries to return their old part and say it doesn't work. I usually do the same and take a picture of it before I send it. So either send the $20 back or expose the person and take the loss. It isn't worth the aggravation in my opinion.

 

Refund the money, tell him to keep the part, why pay for the shipping back on a bad part?

Maybe it failed when he put it in, maybe it broke in transit, maybe the guy is BS'ing, but, in the long run the negative vibe from the whole thing won't help you sell more parts, and a refund won't break the bank.

Even if he's scaming, and why would he for $20, it still will work to your benefit to refund and move along.

Just my $.02, but a public, online pissing contest over $20 strikes me as counter-productive.

DM

 

Yes Steve its only $20, but its the prinicipal of it, whether it was £10 or £10,000. I only asked £10/$20 as I have no need for it, and i'm selling all my spare parts off cheap as they are clogging up space.

I don't know why he had to bring it up on here.

I ONLY started this thread as he had already threatened me in an email that he was doing it anyway.

These two threads are a waste of FChat space, but thats for the mods to decide. Regards Pete

 

A+ ( $20 ???)

 

There are too many explanation for why it might or might not be working, so any claim that he's scammed you will have holes in it. There is usually a level that you get your dander up. If your level is that low, you are just telling people that they shouldn't do business with you. These things happen, not always fun, but they do. With that low a threshold, why in the world would anyone want to buy anything from you, given this result. Think about that for a second or two, and you'll see my logic.

Art

 

I'd send back the money and take the loss. What I do when selling stuf is send it out with an agreed price that the buyer sends to me after they get the item and are happy with it. I see your point, but I'd move on and write it off, as Kramer would say.

BT

 

All of the parts I got from Pete, have been fine.

(my $ 0.02 usa)

 

Yes Bill, but you are a rare and trusting character!! (I just bought a brochure from Bill and he insisted that he send it to me first, then I pay him if I liked it....how often does that happen??) By the way, the check is in the mail.

I think all business should be this way.

"Sir, here is your new F430. Pay me after you have decided if you like it."

"Your order from Amazon.com has been shipped. You may pay us once you have decided if that new Vertical Horizon CD is any good."



Birdman

 

All this over $20? Oh please let's not let the testosterone get the better of us. You both own Ferraris...you could both blow $200 in the bar tonight and not think a thing about it.

You might want to consider that the first guy who takes the high road and walks away graciously in this deal will always be thought of positive terms while the other guy will be thought of as a hardhead and a whiner.

 

Many shops will not take electrical parts back.
What differernce does the price make? If you honestly sent out a part that works (properly packaged), why should you offer a refund just because it was only a few bucks? What happens when the next guy buys a $1000.00 ECU?

If you want to offer a refund, don't do it just because it was cheap.

dave

 

Usually to me all used part are sold as an "As Is" condition, but if you want to be a nice guy by telling him to give back the parts and you'll refund his money, then that's up to you.

 

Here is some good advice, lose the "principal of it". If your intention is to teach the guy a lesson, forget it, who says he will learn.I had some idiot give me neg feedback on a 1 dollar item on ebay that I would have gladly given him his money back, he was just an *********, and in that case nothing would satisfy the guy. The lesson here should be yours, like listing the parts as parts sold as is where is with no returns on elec parts. It sux you got stiffed but I would ask him to return the part & give him the money back, unless of course you originally told him that it was as is. Then you are in the right by not refunding any money.
In any event, I am amazed at how people can be over a few dollars while hiding behind the facade of the net. Your good reputation can be slandered by someone over absolutely nothing. If you want to sell more parts to people that do not know you, the refund may net you much more in sales.

 

Hi,Pete and the other F-chatters
I'm the buyer of the problem-part. Like many allready mentioned, its not word all this commotion. Payed and received the part. After putting it on the Mondial, it want work. Went to the F-garage where the mecanic put it on an other Mondial. It want work either. Mecanic told me my electric is fine. The part is the problem...who is to blame...nobody, just things thats happens in life.

After some mails where I explained the problem, I wanted an agrement with the seller(sending back the part and getting some money back, a normal reaction,I think.), with his respons :

Guido

I am building a race car, all the parts I have removed from my car were in perfect working order. I have nearly sold everything that I removed and I have never had a problem at all. I keep all the parts carefully boxed up in our attic. I then went to a lot of trouble getting it down and getting it packaged and taking it to the post office. I sell all my parts cheap as I no longer have a use for them, and the solemoid is an expensive part that I sold for £10. It would be really unfair on me if you sent it back, as it was clearly working fine when removed and all the trouble I went to to send it.

Thanks Pete

What would you do in my place ? I could not find positive or negative respons to things that are sold on FerrariAds.com by Pete.
Today received a mail from Pete that I agree with. I send the part back to him (the same shape as it whas and unopened) and he will refund me half... I lurned my lesson, buying used parts on the internet.
So for me the case is closed and no hard feeling for you Pete,ok.
Greetings, Guido

 

All of this crap for $20. I feel dumber for having read this. Hell, I spend $20 a week on Starbucks for Pete's sake.

 

I agree that $20 is rather idiotic to make a big stink over, but I also believe in principles. I have NEVER been able to return an electrical part, new OR used, that I installed, no matter what it cost. Go buy a brand new circuit board or some electrical do dad for a home appliance or HVAC system, even something costing hundreds of dollars. Go plug it in and then try bringing it back. You will be shown to the door. Go buy electrical parts from a salvage yard, same freakin deal. And all of these places have HUGE signs everywhere, right in plain sight "NO RETURN ON ELECTRICAL PARTS".

To many things can go wrong. Your car could be wired different, you could be charging it while your working on it, and have a voltage spike, you could have overloaded it in some way, there are just to many ways to fry electrical parts. I dont know what kind of car it fits, but a door lock for a Ferrari has to quite expensive. When your offered an expensive electrical part for a Ferrari for $20, I think we should all be men enough to know if it dont work out, we bought it. Coming back into Fchat to burn the seller over a $20 part you could have wrecked just as easily as anyone else? Get a life.

Nitrous, pay the guy his $20 fricken dollars and never look back, its not worth the stress. And everyone else, think carefully before selling theunissenguido any used parts. Man, you would have been farther ahead to just toss the part in the trash than go through this BS.

 

The Buyer sends the part -

The Seller sends the fee

Hi ho, the derry - O

And now I must go pee





Have a beer together, boys -

Cheers, Hank

 

+1

 

Welshman shipping to Belgium returned for half of the £10
IS CRAZY!

 

This is too much. gawd. help me. It's sooo funny.

Thread of the year

"Dear God, please never let me have such problems. I'll do anything. ANYTHING. Amen"

 

Hey guys. I really hope no one took offense. I just couldn't help it. That's the best laugh I've had in all week...I've got tears running down my cheeks from laughing so hard..

Seriously man, no offense meant though, I know it's tough when you feel like you've been taken, as you both obviously do.

 

this thread is too funny
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You go to Starbucks only once a week?