Dealer Story - thoughts?

The way the Market is currently, he should be letting YOU hold the $500 to think about it...

It takes all the fun out of the purchase to put all the BS into the equation. Buy one from a private owner in the local newspaper classifieds....LOL!

 

Tell him to pound sand, and NEVER give cc to dealer without receipt/buyers order. EVER.
I'll bet there are a few thousand nice cars on market, and you're not in hurry. Good luck. Go CPO if you can.

 

If you like that car, call the general manager and buy it direct from him. Cut jackass out of the loop

Any late model 4 door is available elsewhere.

 

i gre up the son of a car dealer...on and off ive sold cars most of my life..once out from dads wing i got smart and moved over to cars i actually have a passion for!!its more likely the guys so frustrated about things in general and the fact you dont need the financial side where they make a bit more off the sale makes him more frustrated!since he failed to see that you actually know what you want,have the means to pay cash and then didnt offer to inquire about the insurance issues himself (in my day that was called customer service)then talks about the alignment thing proves he's a nimrodill bet thats BS!(!!i say go back...find a different salesperson and make the deal!....well actually i would offer a few hun less than the nimrod told you since you had to go thru all this!!!

 

I think that if the car suits and is in good order buy it. Have a PPI done first to make sure all is ok. Why does it need an alignment? The PPi will pick up any problems. The salesman is probably under pressure from above and is not thinking clearly besides which he is not selling you the car you are buying it all he needs to do is go along for the ride.

 

I manage a higher end dealership, and would have it out with any of my salespeople if they spoke to you like that.

Say goodbye, find yourself another car at another dealer.

If he's treating you like this before the sale, how will he be after??

 

You're in an area where there are thousands of used high-end 4 door sedans. In this market I will bet this so called deal will look like an average deal in the next 2 months. I was recently looking at the dealers asking prices for preowned S class and SL Mercedes and 5, 6 and 7 series BMWs and was shocked how many are available and the prices.

 

Yep. I'm looking to sell a 2006 BMW 750 here shortly and the car is only worth mid-30s with 25k on the odo. There are a ton of deals out there for high end cars right now.

 

The dealer where I found a Volvo XC90 I was interested in wanted $2k to hold it till the next day for me to get a cashier's check and was weird about me having it looked over by an independent shop. Found out through a couple other dealers in town that they were at the same auction that the car came from and the car had been wrecked.

I think pre-owned cars must be inspected. The Jag I bought a few years ago had a clean carfax but had been in two wrecks, repairs were paid in cash and it was never reported to the insurance company. I'm told this is where carfax gets their info.

 

First off, the tail end of the conversation with the rep is all up to tone and pitch, if you thought he was being pissy he might have been but why? He had you "on the hook" there was no reason to try and upset you, that strikes me as odd. Second, him asking for the $500 deposit is a way to lock down a sale. If you leave a deposit, it confirms for you and the store that you're serious and if you're still looking at other cars, you'll have this one at the top of the list because you dropped cash on a deposit. You'll compare all other cars to this one and that's why you were asked for a deposit. Third, unless you trust the dealership, don't buy from them. I wouldn't buy a dog from a crappy pet store because it might have flees, disease etc. The same goes with car dealerships, after you left, the rep told you the car needed work, for me that's a huge red flag. The second red flag was the attitude from your rep. I would make an appointment with your rep and if the price is $20,000 plus tax I would offer $16,000 and pay tax on the 16. I doubt any car store in the US is selling it's cars like hot cakes and if they are is because of the low, low prices. Fourth, get a Pre Purchase Inspection at a dealership who specializes in the make and model, I do it for the cars I buy and I'm a pro at buying used, high end cars. This way you'll know if you can trust the dealership based on the condition of the car. Compare the inspection report with what you've been told and read in the ad. If the inspection finds something along the lines of an oil stain, worn brakes, cheap parts or just a few parts that are nearly worn out, you may want to question the rep but from what I read you might just want to walk out. Calling salesmen on their lies/ misleads / half truths etc is always an uphill battle and you won't feel better after the fact.

There are more than enough pre-owned, high end cars for sale in the US, a dealer may even have one shipped in for you if it suits you. Be strong, you have the cash which the dealers want and they have the cars, which they don't want... you're doing them a favor, don't get jerked around.

 

If you don't like the guy, don't buy the car.

He's trying to lock you into a sale. The folks who say "I need to clear it with XX, will be back tomorrow" never come back. He knows that and his manager knows that. Letting you walk off the lot is kissing his sale goodbye.

As someone said above, I don't see any reason why the guy would want to upset you over the phone. It may have just been a misunderstanding, or you didn't hear the right tone or whatever. But if you don't like him, then drop the deal.

 

Mike -

Where are you in NJ? Also, what car are you looking at?

Maybe it doesn't matter, but at least one prominent dealer in NJ would get my vote - even with used car sales. It's a high end brand too - I take my car there for service.

The car I ended up getting was one I also liked for some time. I ended up getting a sweetheart deal, although not from the dealer I service at - it's just that the dealer I service at is exemplary in terms of what they can offer.