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Valentine 1 customer service -- fantastic!

Discussion in 'Other Off Topic Forum' started by MotoAir, Jul 20, 2009.

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  1. MotoAir

    MotoAir Rookie

    Dec 2, 2008
    44
    DFW
    Full Name:
    John Murray
    #1 MotoAir, Jul 20, 2009
    Not a radar detector comparison thread, but just had to say I sent my V1 into Valentine's HQ last week and they had the unit turned around pronto. Repaired and calibrated my V1 in time to make a long high-speed trip to Santa Monica to Idaho.

    Fantastic customer service,... they answer phones, answer questions, get it done and do what they say they will do.

    Great experience! Just wish they would make laser shifters as I'd like to stay in the V1 family.

    John
     
  2. SSNISTR

    SSNISTR F1 Veteran

    Feb 13, 2004
    8,046
    SFL
    #2 SSNISTR, Jul 20, 2009
    What was wrong with it? I have two, never had an issue.
     
  3. Tonycan

    Tonycan Formula Junior

    Mar 18, 2002
    349
    Here and there
    Full Name:
    Tony C.
    #3 Tonycan, Jul 20, 2009
    Probably a software update.
     
  4. MotoAir

    MotoAir Rookie

    Dec 2, 2008
    44
    DFW
    Full Name:
    John Murray
    #4 MotoAir, Jul 20, 2009
    The radar sensitivity had diminished so I knew something wasn't right. I have three V1s and have sent them in for software updates but this was a first to have a hardware component issue resolved. Fixed and working perfectly!

    I hit so many radar traps on my 1,000 mile trip from SoCal to Idaho I think I got a tan from all the microwaves. Utah is especially challenging as they use unmarked Dodge Ram pickup trucks, Chargers and saw a Mustang with Cobra stripes that had 4 vehicles pulled over in a single stop. The revenue machine is operating in full force. Interesting, there are some stretches of I-15 in utah where they are testing an 80mph speed limit. :)
     
  5. SonomaRik

    SonomaRik F1 Veteran

    Dec 15, 2006
    6,904
    Folsom, CA (formerly Sonoma)
    #5 SonomaRik, Jul 20, 2009
    Have had my Escorts serviced over the years and they are very fast, and reliable too......just saying [let the detector comparison thread begin]
     
  6. Night life

    Night life F1 Veteran
    Silver Subscribed

    Dec 1, 2007
    7,269
    The city that rhymes with fun in Canada
    Full Name:
    Roberto
    #6 Night life, Jul 21, 2009
    V1 rules never had a problem with mine for the last 5 yrs, good to know they stand behind their product, not sure I would trust the other so called name brands :p :D:D:D
     
  7. 285ferrari

    285ferrari Two Time F1 World Champ
    Sponsor

    Sep 11, 2004
    20,956
    MD and NE
    Full Name:
    Robbie
    #7 285ferrari, Jul 21, 2009
    Radar detectors? What's that?
     
  8. Rosso328

    Rosso328 F1 Veteran
    Owner Rossa Subscribed

    Dec 11, 2006
    7,330
    Central FL
    Full Name:
    Paul
    #8 Rosso328, Jul 21, 2009
    Nothing, Robbie. It's all a big hoax. You're still good.
     
  9. Fred2

    Fred2 F1 World Champ
    Silver Subscribed

    Jan 2, 2005
    18,113
    nj
    #9 Fred2, Jul 21, 2009
    Not all of us can flash a badge to get out of a ticket.
     
  10. Crawler

    Crawler F1 Veteran

    Jul 2, 2006
    5,018
    #10 Crawler, Jul 21, 2009
    I bought my V1 about 6 years ago, and absolutely love it. Within the last six months or so, I went to their website and entered my unit's serial no. as I thought I'd probably be due for an update. They said that my unit still has all the latest "stuff", however.
     
  11. chris1866

    chris1866 Formula Junior

    Mar 14, 2005
    557
    Atlanta
    Full Name:
    Chris
    #11 chris1866, Jul 21, 2009
    Just got picked up in a speed trap this past weekend.

    I'm buying mine today. Glad to hear they have satisfied customers!!
     
  12. Will

    Will Formula Junior

    Nov 12, 2004
    286
    Raleigh, NC
    #12 Will, Jul 21, 2009
    oh it's not always like that lol
     
  13. SonomaRik

    SonomaRik F1 Veteran

    Dec 15, 2006
    6,904
    Folsom, CA (formerly Sonoma)
    #13 SonomaRik, Jul 21, 2009
    demz fighn wourds n ma land.... :D
     
  14. Gran Drewismo

    Gran Drewismo F1 Rookie

    Jan 24, 2005
    3,778
    Idaho
    Full Name:
    Andrew
    #14 Gran Drewismo, Jul 21, 2009
    Hmm California plate in Idaho...you'd blend right in! Just teasing.


    Where in Idaho?
     
  15. Modenafan

    Modenafan F1 World Champ
    Lifetime Rossa Owner

    Dec 19, 2004
    12,069
    Moorpark
    Full Name:
    Jon
    #15 Modenafan, Jul 21, 2009
    +1. :)
     
  16. SonomaRik

    SonomaRik F1 Veteran

    Dec 15, 2006
    6,904
    Folsom, CA (formerly Sonoma)
    #16 SonomaRik, Jul 21, 2009
    I had Cali-plates, on a 3 year old BMW in early 70's......but going to UofI, Moscow [go Vandals]....and, well, they were more perplexed by the BMW 1600, than Cali
    plates.

    shoot, come to think of it, so were the Californians about the BMW
     
  17. Sfumato

    Sfumato F1 World Champ

    Nov 1, 2003
    10,194
    Llanfairpwllgwyngyll, Anglesey, Wales
    Full Name:
    Angus Podgorney
    #17 Sfumato, Jul 21, 2009
    I just had 2 in last week, shipped on Wed, rec'd Fri PM at V1, in my hands Wednesday. One was upgrade, one was hardware/heat issue. Upgrade had newest software, repair moved up 2 levels of software. I used to sell them after 3 years and buy new, took $150 hit. Now you can get upgrades for less (went from 85->130 in 2 years though). We have 6 now, hardwired into keyed hots. Worth every damn dime. Not that I ever speed.
     
  18. kosmo

    kosmo Formula 3

    Oct 19, 2008
    1,569
    BIg D
    #18 kosmo, Jul 21, 2009
    i luv my v1
     
  19. agup48

    agup48 Two Time F1 World Champ

    Apr 15, 2006
    28,633
    Phoenix
    Full Name:
    AG
    #19 agup48, Jul 21, 2009
    You can flash something else right? :D
     
  20. MobileJay

    MobileJay Formula 3

    Sep 9, 2006
    1,441
    Houston
    Full Name:
    Jason Cavallo
    #20 MobileJay, Jul 22, 2009
    Last edited: Jul 22, 2009
    I was just looking at getting a V1, saw it on craigslist. Are these registered to the people that buy them? I was thinking about getting it but don't know if I can have it upgraded or not since I'm not the original owner. A friend bought a portable nav system on CL and got screwed cause he couldn't update the software cause its not registered to him. I didn't want that to happen if I bought the V1 but I don't know how that works.
    Also its the 1.8 and hes selling for 260 obo. He doesn't say it has been upgraded. How much do the upgrades cost? Also I read that (I think this model) gives off a lot of false signals, is this true?
    Sorry to jack the thread, I didn't want to start a new one for a few questions.
     
  21. TexasF355F1

    TexasF355F1 Seven Time F1 World Champ
    Silver Subscribed

    Feb 2, 2004
    72,127
    Cloud-9
    Full Name:
    Jason
    #21 TexasF355F1, Jul 22, 2009
    Finally got those brakes upgraded on the 'Gia huh? ;)
     
  22. MobileJay

    MobileJay Formula 3

    Sep 9, 2006
    1,441
    Houston
    Full Name:
    Jason Cavallo
    #22 MobileJay, Jul 22, 2009
    LOL yeah thats it
     
  23. flipdowt

    flipdowt Karting

    Dec 13, 2008
    204
    Mahopac,New York
    Full Name:
    John Flip
    #23 flipdowt, Jul 23, 2009
    i've got a beltronics gx65 and i think it works great but i have nothing to compare it to. how much warning does a v1 give with ka band on a straight away?
     

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