Steve I sent you a p.m.
Just sent my payment in today, Now it's just a waiting game. Thanks tony for helping all of us with the group discount. Will post pics afterwards
My grill came today, item was not particularly well packed, box damaged, and grill bent. I supposed I will be the first to find out how good Prosport shipping insurance is. Image Unavailable, Please Login Image Unavailable, Please Login
Sorry that the grill arrived damaged. I left a message for Mike's partner Roy to get in touch with you and resolve this situation. Please keep me informed.
Mitchell, Roy has seen the photos and he placed a claim with the insurance and said he will be sendind you a new grill in a few weeks when a new production run is complete.
boy I sure hope this is not common as a bunch of us are ordering these. Mike has been very responsive with my emails so I bet he will take good care of this! Tony let us know ok, Thanks chris
Not sure if having the word "Ferrari" on the box label helps. I would prefer "Fragile Glass" Nevertheless Mine prob won't arrive for another 2 weeks anyway.
Chris, I wrote earlier that Roy saw the photos and will send out a new grill to Mitchell when the new batch is done.
Prosport did contact me by email and said that they will send a replacement in 2 weeks when the new batch is in.
i know tony- that is why I said I am sure that he will take care of it, really nice guy via emails back and forth that I have had! thanks c