Help.... big time | Page 2 | FerrariChat

Help.... big time

Discussion in '308/328' started by Slvrtngfox, Oct 12, 2011.

This site may earn a commission from merchant affiliate links, including eBay, Amazon, Skimlinks, and others.

  1. Slvrtngfox

    Slvrtngfox Rookie

    Oct 12, 2011
    5
    Full Name:
    Steve
    After checking in with you guys and making a few calls, and thanks to all for the referrals, I did get in touch with Bill in upper CT. I had a nice conversation with one of the other techs and although you can't diagnose a car over the phone he is confident that the issue should be minor (relay, electrical or regulator), and really does not think it could be the fuel distributor. I opted to pick up the car yesterday from Black Horse and wouldn't you know it, hit with another bill for $500 for "improper diagnosis". This lead to a pissing match which didn't help much as he would not release my car and wouldn't honor any service warrantee as previously discussed. And to make matters worse, John got very arrogant and nasty. Unfortunately the fight begins for a refund. I guess I'm going on the list of TOTALLY UNSATISFIED CUSTOMERS with Black Horse Garage. No recommendation from me fellas. Buyer beware if your not satisfied. I hope Bill is much better.
     
  2. stevel48

    stevel48 Formula 3

    Jan 4, 2005
    1,998
    Metrowest MA
    Full Name:
    Steve (85 308 Owner)
    What a shame man. All you can do is move on from it and let the anger subside. Finding a great mechanis is important. I'm a self wrencher and love it but when it comes to the really tough stuff or diagnosis, I rely on a great mechanic in NH (David Feinberg) that I met here on the boards.
     
  3. ducowti

    ducowti Formula 3

    Jan 27, 2008
    1,558
    NY/SC
    Full Name:
    David
    Sorry to hear of your headache, but there is a cure: Sportauto!

    +1 to Furio's replies about Sportauto - Bill and Shaun are the only people I trust implicitly with my 328, as I have since Bill PPI'd my car in 2008. As you've already discovered they'll spend time w.you on the phone even if you haven't spent a dime with them, and will root sh** out until a problem is resolved. They had my car recently after another shop out of state did a recent major, and you'd think after a major a car would be running in top shape right?

    I got it back running like it was a new car.

    Anyway go see Bill and Shaun. They will fix you.
     
  4. ClydeM

    ClydeM F1 World Champ
    Owner Rossa Subscribed

    Nov 4, 2003
    12,093
    Wayne, NJ
    Full Name:
    Clyde E. McMurdy
    Intermittent fuel pump:

    I had that on my '83. It was causing a hot start problem. It took quite a few shops & visits to figure it out.

    I've visited Black Horse. I have no personal experience, but I thought it looked like a well run shop with some serious restorations going on. Sorry to hear you had trouble.
     
  5. johnk...

    johnk... F1 World Champ
    Owner

    Jun 11, 2004
    11,278
    CT
    Full Name:
    John Kreskovsky
    Don't worry. You will be in good hands. One of the best around.
     
  6. JoeZaff

    JoeZaff F1 Veteran
    Owner

    Aug 5, 2007
    5,459
    Philly suburbs
    Full Name:
    Joe
    That's really disappointing to hear. As I said earlier, my experience with them was exceptional. I bought my Mondial from them, and they warranteed the car to be free from any oil leaks on a major they performed two years earlier. When the car turned out to have a minor leak from the gearbox pan, they picked the car up (approx 200 miles away) in an enclosed trailer, made the repairs and others they found "under warranty", including a failing clutch slave cylinder and roof toggle, and returned the car to my door within a week.

    This was a few years ago and times change. Sorry to hear your experience differed from mine.
     
  7. Amnster

    Amnster Karting

    Jul 25, 2005
    66
    NorCal
    I really feel your pain. I just had a very similar experience with a shop here San Francisco. It's very disappointing when you know you've being taken for a ride from a reputable shop...or so you think.
     
  8. Slvrtngfox

    Slvrtngfox Rookie

    Oct 12, 2011
    5
    Full Name:
    Steve
    Thanks Clyde for the input. Actually Black Horse changed my fuel pump and $1000 later same s**t. That's way I am so disappointed. After all the time they are spending they are really just guessing at my expense. I am willing to work with them, but this is ridiculous. Even though my car was not running spot on originally, I had no real issues. Now it just sucks PERIOD. And that's after spending bucko bucks !!!. Looks like Bill and Shawn gonna get a shot. I just don't want to spend another couple thousand $$.
     
  9. Fave

    Fave F1 Rookie

    Aug 12, 2010
    4,157
    Tarana
    Full Name:
    L. Ike Hunt
    #34 Fave, Oct 21, 2011
    Last edited: Oct 21, 2011
    I second this. Nothing worse thinking that you are in good hands with what you have been led to belive is an expert only to find out they are nothing more than a salesman with a big vocabulary and a huge mother f-ing ego.

    What a kick in the balls it feels when you realize that you have been a sucker getting taken for many thousands of dollars. Even worse when you think there was a friendship in there.

    When you do finally find a shop with true experts with real long term expertise whom don't bad mouth their competition every chance they get and you see what your HARD EARNED money gets you its quite a relief to know that the world isn't completely full of fast talking shizters.

    Here's a hint do a search, and if you find out the previous shop was asking how to do basic mechanics in recent years, you will have a good idea that they may not be anything more than fast talking money grabbing jack offs.
     
  10. volkster999

    volkster999 Karting

    Sep 22, 2005
    86
    CT
    Full Name:
    Neil Volkmar
    They will get it running like new, first try. Sometimes it just pays to go to someone who really specializes.
    Neil
     
  11. DWPC

    DWPC Formula Junior

    Mar 10, 2011
    733
    Sedona AZ
    Full Name:
    Dennis
    Have you tried to get them to take back the new pump and refund your money? If they suspected a bad pump, did they hook up a battery and do a simple run test on it? No, they installed a new pump an charged you what...$500-600? Just because its an F-car, don't let them coerce you into rolling over for outrageous bills for things that don't fix it. Are shops there licensed? Is it time to contact state Consumer Affairs?
     
  12. spirot

    spirot F1 World Champ

    Dec 12, 2005
    15,183
    Atlanta
    Full Name:
    Tom Spiro
    This video is hogwash... there is not any difference between 308 and 328 injection... they are both K jet from Bosch... if the pressures keep changing the couple of things can cause that... air leak, perhaps a binding pressure plate - Unlikely - or electrical issues - throttle position sensor etc..

    My guess is its electrical, with maybe a crack in the o -ring on the throttle adjustment screw... that gets larger as it gets warmer but most likely will not cause a driving condition. check out the Ferrari service manual under FI -diagnosis.. its posted here in PDF somewhere.. if not pvt me and I;ll send you a copy.
     
  13. ace_pilot

    ace_pilot Formula Junior

    Sep 6, 2007
    921
    Long Island, NY
    Full Name:
    George
    I did not have as good of an experience with bill and the crew. Maybe it was a bad day but my shift shaft seals are still leaking literally one month after getting the car back. Did I mention how long it took for a major? What about the missing screws and the incorrect hose clamps...that was correct before the major! You guys should see the amount of permatex sealant that was around the water pump, since Bill had to do it twice. Looks like a monkey went to town with it. Did I mention the use of one incorrect bolt on the rear engine hinge that I later found bouncing around in the engine compartment. The coolant flush that was not completely flushed...now it looks like muddy water. The list goes on...

    Oh and whomever's 308 that was there when I had mine done...well he picked me up from the train station with it...in the rain...that later sat outside...in the rain...for at least a few hours.

    All I have to say is...GLWS (good luck with service)!


    Ace
     

Share This Page