MAG dealer in Columbus

I've tried to buy from them twice. Won't give me the time of day. First time they wouldn't even talk to me. They didn't return 3 phone calls over two weeks. Bought a used 360 from Foreign Cars Italia instead. Great dealership. Second time went in asked to talk to someone about trading my 360 on a new 458. Manager turned me over to someone who had been there 3 days. I told him why I was there, and he walked me down the hall and said "here are all the Ferraris we have in stock." There wasn't a Ferrari in the room. Few Lambos, an Audi R8, a 911 of some type, and maybe a Lotus, but NO Ferraris.

Walked out and got in contact with Ferrari of Atlanta, whom I had visited out of the blue several months earlier. Sold my 360 there on consignment while I waited 11 months for my new 458.

Also visited them about an Audi A/S8. Salesman was completely clueless. Bought a MB S550 locally instead.

I won't visit them again for anything. I ship my cars for service to avoid them, despite the extra cost and hassle.

Conversely Ferrari of Atlanta has been spectacular to deal with, and I was pretty happy with Foreign Cars Italia in Greensboro, NC.

My advice: find what you want somewhere else. Plenty of cars and better dealers out there.

 

What is a MAG dealer?

 

They do not have a good reputation in Central Ohio.

 

My experience, I have posted before. My first car, Maserati. They lost the key and made me pay $3,500 for one or tow it out. Charged for five shocks! Laughed at me when I caught them. That was the first and only time. I had never been treated like that

 

MAG - Midwest Auto Group, which is the local Ferrari dealer in Columbus, Ohio

 

More of the same for me. I live 15 minutes away and don't even like looking at the place when i drive by. Wanted to look at an Aston once and couldn't even get someones attention to ask to see it. Bought a maserati in Cincinnati instead. Also went to look at a 2010 458, car wasn't there when i stopped in so they told me they would call...never heard back. Went to Foreign Cars Italia for that purchase.

Service is a joke too. They tried to charge me $1200 for oil change and brake flush on the Maserati ...I couldn't believe they were serious. Lots of other options locally to have to deal with that crap

I've bought a couple land rovers from them and thats not too bad, thats a separate building but still I felt awful about myself the entire time.

Hate that place. The owners seem like good enough people when seen on TV but the staff has never made me feel like it matters to them if I'm happy or not. I could go on and on.

 

My word, how times have changed. Without going into too much detail, I worked there during the late 80s early 90s and it was never like that.

 

FWIW I had my 360 spider there for PPI and major service. They did a good job, competitive pricing and everyone was extremely helpful.

 

I had my PPI done at MAG Ferrari, they let me stay in the garage the entire time it was going through the inspection, they gave me some very sound advice. So, on the service side, I was satisfied with them. That said, I take my 360 to an independent shop in Columbus instead of the dealer.

I once bought a new Audi A8 from them, and they were nice enough to deal with. I've never purchased an Exotic car from MAG. But, I would give them a shot since they're close to me.

Sorry to hear about the negative experiences.

 

I wouldn't be surprised if Ferrari North America pushes them to sell the franchise in the near future. A dealer principle in Cleveland, OH who has a pretty damn good reputation in the USA, put a very aggressive proposal to Ferrari for a franchise. The design of the proposed dealership was a real game changer, not your typical box with glass. This Cleveland proposal all went down when Ferrari was going through internal political infighting prior to Sergio Marchionne taking over. If I could predict one Ferrari franchise going down, MAG would be it and don't be surprised for a second if small market Cleveland Ohio gets it.

 

Nothing but bad news from MAG. Avoid

 

Someone should compile a book of negative MAG stories and make a coffee table book. Maybe that will be my winter project.

 

It astounds me that Lambo hasn't pulled their franchise yet. They sell so few cars and the local Lambo owners ship cars out of state to avoid them for service, etc. I think if anyone real wanted to take over, Lamborghini would have to consider it.

 

Maserati HAD BEEN OPEN TWO YEARS WHEN I SENT MY 02 car there for a set of keys. they had to order the software from Italy. all got done. the service people were in contact all the time. they quoted the job and that was the bill. very nice to deal with.

 

The first Ferrari that I drove was at MAG. Back in the mid 90s they had a used 308 that I was interested in. The salesman gave me the keys and told me and my wife to take it for a drive. I didn't buy it but they seemed ok back then.