Troubles in getting parts from Ferrari SpA

You might want to give a little more information such as nature of parts and your territory since it seems very unlikely that you personally have ordered from Ferrari Spa

 

You may want to consider other outlets for parts. Many very respectable companies sell second hand parts that are like new and can ship directly to you. Unfortunately these parts are usually available due to an accident but they are still factory parts. It just takes some leg work to find what you need. Dealers are an excellent source but at times when parts are needed that are currently hard to source from Ferrari and that are not safety and soundness, other options exist.

 

Friend of mine had a front end accident in his 355 over 6 months ago now, the bodyshop is still waiting on back order parts from Ferrari here in the UK

 

Michael that does seem like a long time to get those Ferrari parts, you might want to try to find another Ferrari dealer on what time frame they can get those parts or try another avenue online.

 

Once I made a comments regarding the shortage of parts in the near future for our cars. Ferrari made only handful of each model and our cars are over 10 year old and the manufacturer are not making parts anymore. All of us eventually going to start looking around the world even for second hand parts for the price of new one. There is no after market manufacturer for our parts, this is becoming scary even dealers with direct contact with Ferrari can not obtain parts, imagine you have to drive around with no bumper or car is collecting dust for an uncontainable electrical part. There are very few Ferrari dismantler around the world to deal with, as soon as they realize the truth then you know what will happen.

 

Put your 575 manifolds on the shelf and buy Fabio's headers

 

Yeah, passenger side under panel below AC unit and interior rear view mirrors for the 348 are unobtainium now. I custom made or modified my own. Less than $30 each. Hundreds of hours and aggravation though

 

Just reading this thread....

something seems "very off" if you are waiting for 2015 model year parts, and at least some of those parts are collision-type parts (eg. washer cover). It may aggravate you, but there are plenty of those parts on the assembly line being used every day...

I've endured my share of "we're waiting on Italy", but in most cases for current generation (less than 10 years old) it's been no better or no worse than any other make we've owned. By definition, owning "low volume, highly customized" cars doesn't help.

We had an early 2013 production FF that needed a windshield from Italy in August, that took a few weeks, right from the supplier. Half that issue was they were shut down for the month! I've seen rear subframes go from order to delivery in Florida in 2-3 weeks.

We had to order some 355 parts during the summer, actual trim pieces, those took a few weeks. I know friends who have ordered parts that were actually manufactured to order....luckily the suppliers were able to do that, and typically that's far from quick.

At least in the case of our dealer/shop, they are very resourceful at finding parts in the legitimate realm (eg. including other dealers, Ricambi, Eurospares) for Genuine Parts, and for older cars where pieces are NLA, they are great at providing options or sourcing used or rebuilt components.

Granted Ferrari are very low volume and try not to over-stock parts (that's just good business) but again, what you're describing sounds odd. I'm sure it's very real to you, but might be worth checking with other dealers/sources directly.

If it's a "genuine" OEM part in the yellow box, sealed, they shouldn't care if you can get it faster.