Help with 2010 Roof!

So have had the car for almost a year with no real problems other than putting in a new batter and yesterday I had an issue with the roof. When closing it was a few inches from closing when it dropped down with a slam as the top panel meets up with to top of the windscreen. The rest of the cycle completed and there was now roof error codes on the display. The good news is the roof is fully closed and the car is drivable. I looked around on the forum and read all the info on the problems. First of all the battery is new and very strong, the tender is always used and the car was running when I closed the roof. I looked in the rear access panel at the pump and did NOT find any fluid in there at all.

I live in Naples, FL and there is no dealer here. I called the closest deal, Fort Lauderdale, and explained the problem and asked them to look into service campaign 378 for the hydraulic pump. They told me it was already done back in 2013 before I had bought the car. The service adviser told me it sounded like on of the "sliders" had broken on one of the sides.

Has anyone heard of this issue of the "sliders"? Unfortunately they are very busy now and can't see the car for another 2-3 weeks and they said they would need the car there 3-5 days for the repair.


If this is not the service campaign 378 and an going to have to pay for the repair anyways can this be done at a indy Ferrari shop?

Any help and input would be greatly appreciated.

Thanks in advance.

 

Yes I checked over the roof and everything is fine. I also looked in the trunk and there is no fluid around that has leaked.