My (Bob) Norwood Experience

My reply to chapter two:

The invoice so far seems pretty transparent. I certainly would have asked for an explanation or at least more detail about the 9 hours to print a parts manual though. Maybe you did? Was there further explanation? I'm guessing this is really 9 hours to find used 355 parts. That would make more sense. He didn't charge for toner/ink? Lol

Also are you suing the seller? Your email makes it sound like you are.

There is a shop in California that has done this swap before, and the seller made it sound like the car was already at that shop, why didn't you go with that shop?

 

I did find it curious that Bob listed "print 85 page parts manual" twice. Like - dude, why did you keep printing it?

Also, "SHAUN: Search for brake cable, .05 hrs". So... someone misplaced it, and I'm being charged for them to find it?

I know that seems nit-pick, but if you choose to line-item every single action, then all those line-items are going to get scrutinized.

 

seems like Bob should charge $125/hr and be less specific. Lol

 

Is Bob reading this?

 

some deep recess of my memory tells me one of his guys posted here in a thread, it got out of hand, and he got banned. I don't recall particulars. As to Bob? Don't know if he's here. Of course you don't have to join to read.

D

 

We have not seen an invoice for it, so I guess not. LOL.

 

That was the answer I was searching for.

D

 

Well, tell you what, come take my car for servicing, stick me with a bill and have me pay it, then try to hold my car hostage until I give you even ten cents extra and have to sign a liability release...... see how it works out. When you’d finished your treatment at a hospital courtesy of a little Albanian team I know, you’d be back to offer your sincere apologies.

I’m sorry, but Norwood is being a complete crook in this story, regardless of chapter 2, 10 or 50. Car back to its owner as the bills are paid in full, liability for works done and invoiced intact. That’s how business works

 

I guess you haven't read enough of the story to know that the bill isn't paid. Nor have you read enough to realize this isn't service work. This is one off bespoke fabrication work that is impossible to accurately estimate.

Bob isn't holding the car asking for some random sum, he wants to be paid for the work that 1) he fells Russ authorized and 2) has already been done to the car. The details of which we are still waiting to read.

Aaron

 

Russ had a cashiers cheque for him to settle the bill, bobs fault he didn’t take it..... try again, captain Norwood

 

Yes - the infamous Big Red - the crazy little man who took well-aimed shots at his own feet and the good ship SS Norwood with each and every post he made here. By the time he was finished he had done way more damage to Norwood's reputation than the OP in that thread could ever have hoped for.

 

Pretty selective for someone so critical of other people's reading skills. You conveniently left out the part about the car being removed to an undisclosed location and the release form he is supposed to have insisted on. Service work or custom work the state isn't going to care. Mechanic's liens exist to protect the shop but they don't give the shop owner carte blanche to hide the customer's property, deny him access to it, and they certainly don't allow extortion which is what Norwood's actions amount to.

I've got this picture in my head of the once highly respected Bob Norwood turned into this Howard Hughes figure, living as a crazy recluse and clearly having lost the plot completely.

 

I just left Bob's. (I was there to pick up a Motec ecu, and to discuss buying a car, but I had to ask about Russ) There is so much more to this story. I'll let Russ tell his version but the short version is that if Russ had a legal leg to stand on he would already be in court. But he doesn't so instead he is telling his version of events to to smear Bob's name.

Aaron

 

If only 3 things out of everything Russ has said are true then I honestly don't care about any of Norwood's side of it as nothing excuses preventing a client from seeing his own property, extorting a signed release intended to deny basic legal rights, and removing his property from the place of business.
PS: not up to you to "let Russ tell his side of the story". Probably best if you take the advice already offered and stop defending Norwood at the possible expense of your own credibility.

 

Anyone else bothered by the fact that Norwood apparently has no problem talking about clients and their business with other clients?

 

Spellcheck would have been an extra charge.

 

I am horrified to see that several online dictionary sites list milage as an "alternative spelling of mileage". As in, what, I reject your spelling and substitute whatever the hell I feel like?

 

Oh, well that’s alright then... you sound so knowledgable and have convinced me. Next time I get the car serviced I’ll be sure to expect extortion as luxury extra...... for ****s sake. Do you read what you write before you press the button?

 

Exactly..... Aaron is such a trusted confidant though, he knows the Russ situation intensely, as remember, he confirmed himself that he visits bob probably as many as two times a year! Hehehehehe........ according to this thread though, hasn’t he been there twice this week now? I reckon he might be the driver of the sandwich van that turns up at bobs unit daily.....

Hope he bills bob individually for each scrape of the knife with the butter, every slice individually of meat and cheese, and for wrapping the sandwich, and bagging!

 

I agree with that. Disgraceful.

 

Apparently students can now pass math classes by getting "close enough" to the right answer, so I guess it follows that spelling would suffer the same fate 2+2=3 and mileage=milage, U=you, then=than, ad nauseum.

///Mike
(watching Rome burn)

 

Sue him or don’t. I doubt you’ll get much satisfaction here. I also doubt that you’d win in the courtroom.

His explanation for moving your car for the needs of parking space is completely acceptable. He could have a mechanic’s lien against your car that does far worse with you knowing where the car is, and still not being able to use it.

You could also do a far better job in being terse and accurate. As in something like:
I asked Bob to complete A job. He gave me B quote. I offered C money (or B if you’re honest), but Bob demanded D money.

Quite frankly, I’d fire you as a customer.

Matt

 

Wow. That was pretty uncalled for.