Enzo magazine | Page 6 | FerrariChat

Enzo magazine

Discussion in 'Collectables, Literature, & Models' started by jm2, Nov 25, 2017.

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  1. jm2

    jm2 F1 World Champ
    Lifetime Rossa Owner

    Aug 19, 2002
    17,895
    michigan
    Full Name:
    john
    Yes, i know. No excuse.
     
  2. Jack-the-lad

    Jack-the-lad Six Time F1 World Champ
    Silver Subscribed

    Jun 22, 2004
    69,043
    Moot Pointe
    Not me. Effem. I might buy a copy on eBay just to deny Dennis Publishing the sale.

    You know, they sent me a renewal letter after receiving only two issues. They expect me to re-up and pay to not receive their product. The two times I've already called the distributor about #6 I never heard,"I'm not sure what the problem is. Let me send an email to the publisher and try to sort it out. I'll ask them to send you a copy right away." All I got was, "Call us back in a couple of weeks if you still haven't received it." It's only a flipping magazine. It aggravates me even more that I've wasted so much time over it.

    I think I have it figured out. If I let my subscription expire the magazine will magically arrive.

    :D:rolleyes:
     
    jm2 likes this.
  3. jm2

    jm2 F1 World Champ
    Lifetime Rossa Owner

    Aug 19, 2002
    17,895
    michigan
    Full Name:
    john
    You’re absolutely right..........i’m just too old to let it get to me.
    Stick to your guns. Let’s see if we ever get our magazines.
     
    Jack-the-lad likes this.
  4. Rosey

    Rosey F1 Rookie

    Nov 5, 2015
    3,587
    Australia
    Full Name:
    Mark R
    So far I've been lucky to pick them up from my local newsagent.
    They usually have a stack of five or so.
    I can imagine if I did subscribe they would either never arrive or turn up damaged in the post (which is not good for my OCD :) ).
     
    Jack-the-lad and jm2 like this.
  5. JohnMH

    JohnMH Formula 3

    Jan 28, 2004
    1,625
    Dubai / Bologna
    FWIW, I did email the publisher about the delay and did get a prompt response. Apparently, issues can arise when adding addresses to the database(?)

    They wanted to confirm my mailing address which they then updated manually. Magically, a magazine arrived not too long afterwards. Funny how the postal system works.

    While I originally wrote Dennis Publishing with my complaint ([email protected]), the people who sorted it out were found at:

    [email protected]

    Maybe write Dennis and cc customer care?
     
  6. jm2

    jm2 F1 World Champ
    Lifetime Rossa Owner

    Aug 19, 2002
    17,895
    michigan
    Full Name:
    john
    That's all well and good, but they've had my correct address since day 1.
    So I ain't buying into that story.
    This is one of those 1st world problems. Annoying? Yes.
     
  7. Jack-the-lad

    Jack-the-lad Six Time F1 World Champ
    Silver Subscribed

    Jun 22, 2004
    69,043
    Moot Pointe
    I sent an email to the editor. I know subscription fulfillment isn't his remit, but ultimately the success or failure of a periodical goes back to the editor and publisher. Perhaps he can push the right buttons.

    That will be my final attempt.
     
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  8. IslandBoy

    IslandBoy Formula Junior

    May 26, 2005
    363
    South Florida
    Full Name:
    Richard H
    If its any help ..... I emailed the UK publisher customer service with URGENT in the subject line. Gave them my gripe , and today I finally got issue 6 via DHL !
    Go figure ..........
    So dont waste your time with the US distributor, or your local distributor wherever you are. Just go to the source.
    It still does not address the hit or miss , or should I say hit or miss miss miss subscription problem, but at least its a way to get the current issue.
    I love the mag, and I really want to to survive. However with this kind of service and distribution, it does not look promising.
     
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  9. Marcel Massini

    Marcel Massini Two Time F1 World Champ
    Honorary

    Mar 2, 2005
    22,739
    I had done the same and got zero reply.
    I then emailed the PA of the editor and she said she will be leaving company end of month……….

    Marcel Massini
     
  10. Rosey

    Rosey F1 Rookie

    Nov 5, 2015
    3,587
    Australia
    Full Name:
    Mark R
    I'm not surprised, it seems like a most disorganised place to work at !! :)
     
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  11. Jack-the-lad

    Jack-the-lad Six Time F1 World Champ
    Silver Subscribed

    Jun 22, 2004
    69,043
    Moot Pointe
    I made one more attempt. I called the U.S. distributor. I got a busy signal on every attempt. Really? An American budiness is still using a phone system that doesn't send calls to an available line or voice mail? Is this 2019 or 1989? When I finally got a ring....it was answered by a machine with a poorly done, amateurish, message telling me what their "normal business hours" are....which, by the way, fell within the time of my call.

    If I haven't received #6 by the end of the month I'll cancel my subscription any buy on eBay. It may cost a couple of dollars more but I'll have the satisfaction of denying them a sale.....as if they'd notice!:rolleyes:
     
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  12. Dino2400

    Dino2400 Formula 3
    Owner

    Feb 21, 2009
    1,297
    Well... According to 'managemymags' the portal for subscribers (UK) issue nr. 7 should now be on it's way. Send, according to the system, on 20 January...
    So, they are a little behind with sending our magazines therefore they work on Sundays...!? ;) :D Keeping my fingers crossed if this issue arrives...
     
  13. Jack-the-lad

    Jack-the-lad Six Time F1 World Champ
    Silver Subscribed

    Jun 22, 2004
    69,043
    Moot Pointe
    Posted for entertainment value:

    I received an email from the "ENZO subscription team" imploring me to renew now in order to...wait for it........"avoid any interruption in your subscription."

    As if......

    :D
     
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  14. jm2

    jm2 F1 World Champ
    Lifetime Rossa Owner

    Aug 19, 2002
    17,895
    michigan
    Full Name:
    john
    I have yet to receive Issue #6.
    I gave up.
     
  15. Dino2400

    Dino2400 Formula 3
    Owner

    Feb 21, 2009
    1,297
  16. jm2

    jm2 F1 World Champ
    Lifetime Rossa Owner

    Aug 19, 2002
    17,895
    michigan
    Full Name:
    john
    :eek:
     
  17. Dino2010

    Dino2010 F1 Rookie
    BANNED

    Nov 20, 2006
    4,852
    Belgium
    Found copy #7 at a bookstore in Seoul.
     
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  18. Jack-the-lad

    Jack-the-lad Six Time F1 World Champ
    Silver Subscribed

    Jun 22, 2004
    69,043
    Moot Pointe
    Wow. They can get it to Korea but not to The Big P.X. :rolleyes:
     
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  19. jm2

    jm2 F1 World Champ
    Lifetime Rossa Owner

    Aug 19, 2002
    17,895
    michigan
    Full Name:
    john
    Remarkably Enzo Issue #6 appeared in my mailbox today.
    Will wonders never cease?
     
  20. Marcel Massini

    Marcel Massini Two Time F1 World Champ
    Honorary

    Mar 2, 2005
    22,739
    #7 is out already since ten days…………

    Marcel Massini
     
  21. jm2

    jm2 F1 World Champ
    Lifetime Rossa Owner

    Aug 19, 2002
    17,895
    michigan
    Full Name:
    john
    Yes, I’m painfully aware.
     
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  22. QV308

    QV308 Karting

    Jan 1, 2006
    105
    Germany
    Full Name:
    Ross
    Yes, my issue #6 only turned up 2 weeks ago.
     
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  23. Jack-the-lad

    Jack-the-lad Six Time F1 World Champ
    Silver Subscribed

    Jun 22, 2004
    69,043
    Moot Pointe
    I guess the "customer service" rep lied to me when she said all copies of issue #6 in the U.S. were lost.
     
  24. Rosey

    Rosey F1 Rookie

    Nov 5, 2015
    3,587
    Australia
    Full Name:
    Mark R
    Just like when a Ferrari salesman says the brown coloured one I have in stock is worth more because they are much rarer !! :) :)
     
  25. IslandBoy

    IslandBoy Formula Junior

    May 26, 2005
    363
    South Florida
    Full Name:
    Richard H
    And my #6 finally showed up today ...........
    3 Weeks after the subsequent issue was published!
    Bad enough if it was a Monthly Mag.
    Just CRAZY given that it is a Quarterly Mag.

    Im rooting for them , but they are making it very hard !!
     
    of2worlds, gt4me and jm2 like this.

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